Problems booting Linux via USB 3.0 port on a Dell laptop











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I have a problem with booting any live Linux distribution from a USB 3.0 flash drive (Kingston DataTraveler 100 G3 16 GB) on my on Dell Inspiron 7520 laptop running the latest BIOS version (A11).



When I do the same with USB 2.0 flash drive (Philips)—using Universal USB Installer 1.9.5.8 to create bootable USB flash drive—everything works fine. I go into boot manager and choose to boot from USB and it works.



But when I do it with the USB 3.0 flash drive and go into boot manager I don’t see option to boot from that USB 3.0 flash drive but instead it’s detected a a “Diskette Drive.” And when I try to boot from it, then I will see name of Linux distribution on the screen and then it freezes.



I have tried this with several Linux distributions but no success.










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  • I would dd the first 100MB of the Stick, and then try to create again.
    – davidbaumann
    Jan 9 '15 at 22:02















up vote
4
down vote

favorite
1












I have a problem with booting any live Linux distribution from a USB 3.0 flash drive (Kingston DataTraveler 100 G3 16 GB) on my on Dell Inspiron 7520 laptop running the latest BIOS version (A11).



When I do the same with USB 2.0 flash drive (Philips)—using Universal USB Installer 1.9.5.8 to create bootable USB flash drive—everything works fine. I go into boot manager and choose to boot from USB and it works.



But when I do it with the USB 3.0 flash drive and go into boot manager I don’t see option to boot from that USB 3.0 flash drive but instead it’s detected a a “Diskette Drive.” And when I try to boot from it, then I will see name of Linux distribution on the screen and then it freezes.



I have tried this with several Linux distributions but no success.










share|improve this question
























  • I would dd the first 100MB of the Stick, and then try to create again.
    – davidbaumann
    Jan 9 '15 at 22:02













up vote
4
down vote

favorite
1









up vote
4
down vote

favorite
1






1





I have a problem with booting any live Linux distribution from a USB 3.0 flash drive (Kingston DataTraveler 100 G3 16 GB) on my on Dell Inspiron 7520 laptop running the latest BIOS version (A11).



When I do the same with USB 2.0 flash drive (Philips)—using Universal USB Installer 1.9.5.8 to create bootable USB flash drive—everything works fine. I go into boot manager and choose to boot from USB and it works.



But when I do it with the USB 3.0 flash drive and go into boot manager I don’t see option to boot from that USB 3.0 flash drive but instead it’s detected a a “Diskette Drive.” And when I try to boot from it, then I will see name of Linux distribution on the screen and then it freezes.



I have tried this with several Linux distributions but no success.










share|improve this question















I have a problem with booting any live Linux distribution from a USB 3.0 flash drive (Kingston DataTraveler 100 G3 16 GB) on my on Dell Inspiron 7520 laptop running the latest BIOS version (A11).



When I do the same with USB 2.0 flash drive (Philips)—using Universal USB Installer 1.9.5.8 to create bootable USB flash drive—everything works fine. I go into boot manager and choose to boot from USB and it works.



But when I do it with the USB 3.0 flash drive and go into boot manager I don’t see option to boot from that USB 3.0 flash drive but instead it’s detected a a “Diskette Drive.” And when I try to boot from it, then I will see name of Linux distribution on the screen and then it freezes.



I have tried this with several Linux distributions but no success.







linux boot usb usb-flash-drive






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edited Dec 9 '17 at 0:37









JakeGould

30.9k1093137




30.9k1093137










asked Jan 9 '15 at 21:55









user1275513

2112




2112












  • I would dd the first 100MB of the Stick, and then try to create again.
    – davidbaumann
    Jan 9 '15 at 22:02


















  • I would dd the first 100MB of the Stick, and then try to create again.
    – davidbaumann
    Jan 9 '15 at 22:02
















I would dd the first 100MB of the Stick, and then try to create again.
– davidbaumann
Jan 9 '15 at 22:02




I would dd the first 100MB of the Stick, and then try to create again.
– davidbaumann
Jan 9 '15 at 22:02










2 Answers
2






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up vote
0
down vote













Does the USB you created boot on any other computer successfully? Might not have been created properly, see https://help.ubuntu.com/community/Installation/FromUSBStick for other creation strategies, sometimes one doesn't work when another will, same drive & iso.

I prefer the multi-boot USB method described on pendrivelinux.com (they have great windows tools too), or here on ArchWiki.



Or if it does boot ok on other computers, then it's probably a setting somewhere in your BIOS, maybe it's treating USB devices like floppys instead of hard drives. It's not a Windows 8 EFI/UEFI laptop is it? If so see: https://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-windows-8-64-bit-system-uefi-supported



Or I've seen some reported problems booting from any USB3, ports might've the problem, I think the USB3 drives would work if plugged into a USB2 port...






share|improve this answer























  • Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
    – user1275513
    Jan 10 '15 at 9:05












  • Either something mysterious in the BIOS, or it just does not like that usb...
    – Xen2050
    Jan 10 '15 at 9:49


















up vote
0
down vote













That seems to be a problem with xHCI support of your live system. It must include the xhci-hcd kernel module in its initramfs for proper USB3 support, otherwise you will experience a freeze during boot or other strange problems.



There has been a related bug report for Ubuntu.






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    2 Answers
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    2 Answers
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    up vote
    0
    down vote













    Does the USB you created boot on any other computer successfully? Might not have been created properly, see https://help.ubuntu.com/community/Installation/FromUSBStick for other creation strategies, sometimes one doesn't work when another will, same drive & iso.

    I prefer the multi-boot USB method described on pendrivelinux.com (they have great windows tools too), or here on ArchWiki.



    Or if it does boot ok on other computers, then it's probably a setting somewhere in your BIOS, maybe it's treating USB devices like floppys instead of hard drives. It's not a Windows 8 EFI/UEFI laptop is it? If so see: https://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-windows-8-64-bit-system-uefi-supported



    Or I've seen some reported problems booting from any USB3, ports might've the problem, I think the USB3 drives would work if plugged into a USB2 port...






    share|improve this answer























    • Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
      – user1275513
      Jan 10 '15 at 9:05












    • Either something mysterious in the BIOS, or it just does not like that usb...
      – Xen2050
      Jan 10 '15 at 9:49















    up vote
    0
    down vote













    Does the USB you created boot on any other computer successfully? Might not have been created properly, see https://help.ubuntu.com/community/Installation/FromUSBStick for other creation strategies, sometimes one doesn't work when another will, same drive & iso.

    I prefer the multi-boot USB method described on pendrivelinux.com (they have great windows tools too), or here on ArchWiki.



    Or if it does boot ok on other computers, then it's probably a setting somewhere in your BIOS, maybe it's treating USB devices like floppys instead of hard drives. It's not a Windows 8 EFI/UEFI laptop is it? If so see: https://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-windows-8-64-bit-system-uefi-supported



    Or I've seen some reported problems booting from any USB3, ports might've the problem, I think the USB3 drives would work if plugged into a USB2 port...






    share|improve this answer























    • Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
      – user1275513
      Jan 10 '15 at 9:05












    • Either something mysterious in the BIOS, or it just does not like that usb...
      – Xen2050
      Jan 10 '15 at 9:49













    up vote
    0
    down vote










    up vote
    0
    down vote









    Does the USB you created boot on any other computer successfully? Might not have been created properly, see https://help.ubuntu.com/community/Installation/FromUSBStick for other creation strategies, sometimes one doesn't work when another will, same drive & iso.

    I prefer the multi-boot USB method described on pendrivelinux.com (they have great windows tools too), or here on ArchWiki.



    Or if it does boot ok on other computers, then it's probably a setting somewhere in your BIOS, maybe it's treating USB devices like floppys instead of hard drives. It's not a Windows 8 EFI/UEFI laptop is it? If so see: https://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-windows-8-64-bit-system-uefi-supported



    Or I've seen some reported problems booting from any USB3, ports might've the problem, I think the USB3 drives would work if plugged into a USB2 port...






    share|improve this answer














    Does the USB you created boot on any other computer successfully? Might not have been created properly, see https://help.ubuntu.com/community/Installation/FromUSBStick for other creation strategies, sometimes one doesn't work when another will, same drive & iso.

    I prefer the multi-boot USB method described on pendrivelinux.com (they have great windows tools too), or here on ArchWiki.



    Or if it does boot ok on other computers, then it's probably a setting somewhere in your BIOS, maybe it's treating USB devices like floppys instead of hard drives. It's not a Windows 8 EFI/UEFI laptop is it? If so see: https://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-windows-8-64-bit-system-uefi-supported



    Or I've seen some reported problems booting from any USB3, ports might've the problem, I think the USB3 drives would work if plugged into a USB2 port...







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited Apr 13 '17 at 12:22









    Community

    1




    1










    answered Jan 10 '15 at 1:34









    Xen2050

    9,86931536




    9,86931536












    • Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
      – user1275513
      Jan 10 '15 at 9:05












    • Either something mysterious in the BIOS, or it just does not like that usb...
      – Xen2050
      Jan 10 '15 at 9:49


















    • Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
      – user1275513
      Jan 10 '15 at 9:05












    • Either something mysterious in the BIOS, or it just does not like that usb...
      – Xen2050
      Jan 10 '15 at 9:49
















    Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
    – user1275513
    Jan 10 '15 at 9:05






    Well, I just tried to boot it on another laptop (Lenovo ThinkPad) and it worked without problems. For the BIOS, it's not Win 8 EFI/UEFI. I tried to switch from Legacy to UEFI but no effect. For the USB 2 ports, apparently Inspiron 7520 doesn't have USB 2 port ...
    – user1275513
    Jan 10 '15 at 9:05














    Either something mysterious in the BIOS, or it just does not like that usb...
    – Xen2050
    Jan 10 '15 at 9:49




    Either something mysterious in the BIOS, or it just does not like that usb...
    – Xen2050
    Jan 10 '15 at 9:49












    up vote
    0
    down vote













    That seems to be a problem with xHCI support of your live system. It must include the xhci-hcd kernel module in its initramfs for proper USB3 support, otherwise you will experience a freeze during boot or other strange problems.



    There has been a related bug report for Ubuntu.






    share|improve this answer



























      up vote
      0
      down vote













      That seems to be a problem with xHCI support of your live system. It must include the xhci-hcd kernel module in its initramfs for proper USB3 support, otherwise you will experience a freeze during boot or other strange problems.



      There has been a related bug report for Ubuntu.






      share|improve this answer

























        up vote
        0
        down vote










        up vote
        0
        down vote









        That seems to be a problem with xHCI support of your live system. It must include the xhci-hcd kernel module in its initramfs for proper USB3 support, otherwise you will experience a freeze during boot or other strange problems.



        There has been a related bug report for Ubuntu.






        share|improve this answer














        That seems to be a problem with xHCI support of your live system. It must include the xhci-hcd kernel module in its initramfs for proper USB3 support, otherwise you will experience a freeze during boot or other strange problems.



        There has been a related bug report for Ubuntu.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Dec 9 '17 at 0:33









        JakeGould

        30.9k1093137




        30.9k1093137










        answered Sep 7 '15 at 19:58









        scai

        789517




        789517






























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