Ubuntu 18.04: scanner program does not detect scanner
I recently installed ubuntu 18.04. I installed the Seiko scanner program per their instructions. I checked it using terminal and the Bash command "lsusb" and the hardware detects the scanner. I use "Classic menu indicator" and it sees the scanner program; however, when I click on the program name, "image scan!for Linux" I get a message "could not send command to scanner. Check the scanners status". Does anyone have a solution for this problem?
scanner
asked May 21 '18 at 3:57
user78638user78638
11136
add a comment |
I recently installed ubuntu 18.04. I installed the Seiko scanner program per their instructions. I checked it using terminal and the Bash command "lsusb" and the hardware detects the scanner. I use "Classic menu indicator" and it sees the scanner program; however, when I click on the program name, "image scan!for Linux" I get a message "could not send command to scanner. Check the scanners status". Does anyone have a solution for this problem?
scanner
asked May 21 '18 at 3:57
user78638user78638
11136
can you tell us the name and model number of your scanner please: Seiko seems also to be Epson;
– pdc
May 21 '18 at 18:49
My scanner is an Epson Perfection V500 Photo. model J251A. SN K5ZW013161
– user78638
May 22 '18 at 23:33
add a comment |
I recently installed ubuntu 18.04. I installed the Seiko scanner program per their instructions. I checked it using terminal and the Bash command "lsusb" and the hardware detects the scanner. I use "Classic menu indicator" and it sees the scanner program; however, when I click on the program name, "image scan!for Linux" I get a message "could not send command to scanner. Check the scanners status". Does anyone have a solution for this problem?
scanner
asked May 21 '18 at 3:57
user78638user78638
11136
I recently installed ubuntu 18.04. I installed the Seiko scanner program per their instructions. I checked it using terminal and the Bash command "lsusb" and the hardware detects the scanner. I use "Classic menu indicator" and it sees the scanner program; however, when I click on the program name, "image scan!for Linux" I get a message "could not send command to scanner. Check the scanners status". Does anyone have a solution for this problem?
scanner
scanner
asked May 21 '18 at 3:57
user78638user78638
11136
asked May 21 '18 at 3:57
user78638user78638
11136
asked May 21 '18 at 3:57
user78638user78638
11136
asked May 21 '18 at 3:57
user78638user78638
11136
asked May 21 '18 at 3:57
user78638user78638
11136
11136
can you tell us the name and model number of your scanner please: Seiko seems also to be Epson;
– pdc
May 21 '18 at 18:49
My scanner is an Epson Perfection V500 Photo. model J251A. SN K5ZW013161
– user78638
May 22 '18 at 23:33
add a comment |
can you tell us the name and model number of your scanner please: Seiko seems also to be Epson;
– pdc
May 21 '18 at 18:49
My scanner is an Epson Perfection V500 Photo. model J251A. SN K5ZW013161
– user78638
May 22 '18 at 23:33
can you tell us the name and model number of your scanner please: Seiko seems also to be Epson;
– pdc
May 21 '18 at 18:49
can you tell us the name and model number of your scanner please: Seiko seems also to be Epson;
– pdc
May 21 '18 at 18:49
My scanner is an Epson Perfection V500 Photo. model J251A. SN K5ZW013161
– user78638
May 22 '18 at 23:33
My scanner is an Epson Perfection V500 Photo. model J251A. SN K5ZW013161
– user78638
May 22 '18 at 23:33
add a comment |
2 Answers
2
active
oldest
votes
This recent thread seems to provide the answer:
Epson GT-S50 scanner not working after upgrade to 18.04 from 16.04
Two parts:
- Create symbolic links
- Add a
55-epson-libsane.rulesfile to/etc/udev/rules.d/
The symbolic link is:
sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
and the above thread gives more details on part 2.
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
answered May 23 '18 at 1:56
pdcpdc
75236
add a comment |
Add a link & a file
The problem stems from missing symbolic links in the /usr/lib/x86_64-linux-gnu/sane (or, more generically, /usr/lib/$(uname -m)-linux-gnu/sane) to the Epson driver directory.
$ sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
Furthermore, a 55-epson-libsane.rules file needs to be added to the /etc/udev/rules.d/ directory with the following contents:
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", MODE=="0666"
SUBSYSTEM=="usb_device", MODE=="0666"
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0666"
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0137", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
After power cycling the scanner, the following command should now properly list the connected scanner:
$ scanimage -L
device `epkowa:interpreter:003:002' is a Epson GT-S50 flatbed scanner
Use xsane or the proprietary Epson iscan to operate the scanner.
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
This recent thread seems to provide the answer:
Epson GT-S50 scanner not working after upgrade to 18.04 from 16.04
Two parts:
- Create symbolic links
- Add a
55-epson-libsane.rulesfile to/etc/udev/rules.d/
The symbolic link is:
sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
and the above thread gives more details on part 2.
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
answered May 23 '18 at 1:56
pdcpdc
75236
add a comment |
This recent thread seems to provide the answer:
Epson GT-S50 scanner not working after upgrade to 18.04 from 16.04
Two parts:
- Create symbolic links
- Add a
55-epson-libsane.rulesfile to/etc/udev/rules.d/
The symbolic link is:
sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
and the above thread gives more details on part 2.
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
answered May 23 '18 at 1:56
pdcpdc
75236
add a comment |
This recent thread seems to provide the answer:
Epson GT-S50 scanner not working after upgrade to 18.04 from 16.04
Two parts:
- Create symbolic links
- Add a
55-epson-libsane.rulesfile to/etc/udev/rules.d/
The symbolic link is:
sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
and the above thread gives more details on part 2.
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
answered May 23 '18 at 1:56
pdcpdc
75236
This recent thread seems to provide the answer:
Epson GT-S50 scanner not working after upgrade to 18.04 from 16.04
Two parts:
- Create symbolic links
- Add a
55-epson-libsane.rulesfile to/etc/udev/rules.d/
The symbolic link is:
sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
and the above thread gives more details on part 2.
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
answered May 23 '18 at 1:56
pdcpdc
75236
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
edited Nov 2 '18 at 17:38
Serge Stroobandt
2,0921933
2,0921933
answered May 23 '18 at 1:56
pdcpdc
75236
answered May 23 '18 at 1:56
pdcpdc
75236
answered May 23 '18 at 1:56
pdcpdc
75236
75236
add a comment |
add a comment |
Add a link & a file
The problem stems from missing symbolic links in the /usr/lib/x86_64-linux-gnu/sane (or, more generically, /usr/lib/$(uname -m)-linux-gnu/sane) to the Epson driver directory.
$ sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
Furthermore, a 55-epson-libsane.rules file needs to be added to the /etc/udev/rules.d/ directory with the following contents:
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", MODE=="0666"
SUBSYSTEM=="usb_device", MODE=="0666"
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0666"
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0137", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
After power cycling the scanner, the following command should now properly list the connected scanner:
$ scanimage -L
device `epkowa:interpreter:003:002' is a Epson GT-S50 flatbed scanner
Use xsane or the proprietary Epson iscan to operate the scanner.
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
add a comment |
Add a link & a file
The problem stems from missing symbolic links in the /usr/lib/x86_64-linux-gnu/sane (or, more generically, /usr/lib/$(uname -m)-linux-gnu/sane) to the Epson driver directory.
$ sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
Furthermore, a 55-epson-libsane.rules file needs to be added to the /etc/udev/rules.d/ directory with the following contents:
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", MODE=="0666"
SUBSYSTEM=="usb_device", MODE=="0666"
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0666"
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0137", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
After power cycling the scanner, the following command should now properly list the connected scanner:
$ scanimage -L
device `epkowa:interpreter:003:002' is a Epson GT-S50 flatbed scanner
Use xsane or the proprietary Epson iscan to operate the scanner.
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
add a comment |
Add a link & a file
The problem stems from missing symbolic links in the /usr/lib/x86_64-linux-gnu/sane (or, more generically, /usr/lib/$(uname -m)-linux-gnu/sane) to the Epson driver directory.
$ sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
Furthermore, a 55-epson-libsane.rules file needs to be added to the /etc/udev/rules.d/ directory with the following contents:
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", MODE=="0666"
SUBSYSTEM=="usb_device", MODE=="0666"
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0666"
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0137", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
After power cycling the scanner, the following command should now properly list the connected scanner:
$ scanimage -L
device `epkowa:interpreter:003:002' is a Epson GT-S50 flatbed scanner
Use xsane or the proprietary Epson iscan to operate the scanner.
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
Add a link & a file
The problem stems from missing symbolic links in the /usr/lib/x86_64-linux-gnu/sane (or, more generically, /usr/lib/$(uname -m)-linux-gnu/sane) to the Epson driver directory.
$ sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane
Furthermore, a 55-epson-libsane.rules file needs to be added to the /etc/udev/rules.d/ directory with the following contents:
SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", MODE=="0666"
SUBSYSTEM=="usb_device", MODE=="0666"
ATTRS{manufacturer}=="EPSON", DRIVERS=="usb", SUBSYSTEMS=="usb", ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="*", MODE="0666"
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0137", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"
After power cycling the scanner, the following command should now properly list the connected scanner:
$ scanimage -L
device `epkowa:interpreter:003:002' is a Epson GT-S50 flatbed scanner
Use xsane or the proprietary Epson iscan to operate the scanner.
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
edited Jan 18 at 19:28
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
answered Nov 2 '18 at 16:49
Serge StroobandtSerge Stroobandt
2,0921933
2,0921933
add a comment |
add a comment |
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can you tell us the name and model number of your scanner please: Seiko seems also to be Epson;
– pdc
May 21 '18 at 18:49
My scanner is an Epson Perfection V500 Photo. model J251A. SN K5ZW013161
– user78638
May 22 '18 at 23:33