Acer Aspire V5 wifi connection drops & proximity issue
I am having a weird problem on Windows 10 with my wireless adapter recently. My wifi connections perform very poorly when my laptop is not in line-of-sight with the router. As soon as there is something between my laptop and the router, like when I move to a different room, the throughput starts dropping significantly to a point where my browser gets stuck and the wifi connection gets dropped and I cannot connect to it again until I am back in the same room as the router.
- This has started happening since I performed a clean install of Windows 10.
- This happens only on 2.4 GHz networks. 5 GHz networks work flawlessly.
- I have Ubuntu installed natively as a second OS & I don't see this problem there. So i guess my hardware is not at fault here.
- I never had such an issue with Windows 7, 8, 8.1 previously.
- wifi signal strength is not an issue.
I have tried:
- different driver versions.
- different wifi networks on different routers in different locations with different levels of interference.
- changing every available router setting value.
- changing every available adapter settings properties.
- Google, Windows 10 Feedback app, Microsoft help.
- everything else i could think of.
System Info:
Acer Aspire V5-573PG-9610
Windows 10 Pro with latest updates
Qualcomm Atheros AR5BWB222 wireless adapter
I have been trying to tackle this issue for over a couple of months now. Has anybody encountered such an issue? Can anybody suggest anything that I might have missed?
Thanks.
Update: A full PC reset also failed to solve the issue
windows-10 acer-aspire wifi-driver
asked Jan 7 '16 at 22:36
kp91kp91
4312614
add a comment |
I am having a weird problem on Windows 10 with my wireless adapter recently. My wifi connections perform very poorly when my laptop is not in line-of-sight with the router. As soon as there is something between my laptop and the router, like when I move to a different room, the throughput starts dropping significantly to a point where my browser gets stuck and the wifi connection gets dropped and I cannot connect to it again until I am back in the same room as the router.
- This has started happening since I performed a clean install of Windows 10.
- This happens only on 2.4 GHz networks. 5 GHz networks work flawlessly.
- I have Ubuntu installed natively as a second OS & I don't see this problem there. So i guess my hardware is not at fault here.
- I never had such an issue with Windows 7, 8, 8.1 previously.
- wifi signal strength is not an issue.
I have tried:
- different driver versions.
- different wifi networks on different routers in different locations with different levels of interference.
- changing every available router setting value.
- changing every available adapter settings properties.
- Google, Windows 10 Feedback app, Microsoft help.
- everything else i could think of.
System Info:
Acer Aspire V5-573PG-9610
Windows 10 Pro with latest updates
Qualcomm Atheros AR5BWB222 wireless adapter
I have been trying to tackle this issue for over a couple of months now. Has anybody encountered such an issue? Can anybody suggest anything that I might have missed?
Thanks.
Update: A full PC reset also failed to solve the issue
windows-10 acer-aspire wifi-driver
asked Jan 7 '16 at 22:36
kp91kp91
4312614
add a comment |
I am having a weird problem on Windows 10 with my wireless adapter recently. My wifi connections perform very poorly when my laptop is not in line-of-sight with the router. As soon as there is something between my laptop and the router, like when I move to a different room, the throughput starts dropping significantly to a point where my browser gets stuck and the wifi connection gets dropped and I cannot connect to it again until I am back in the same room as the router.
- This has started happening since I performed a clean install of Windows 10.
- This happens only on 2.4 GHz networks. 5 GHz networks work flawlessly.
- I have Ubuntu installed natively as a second OS & I don't see this problem there. So i guess my hardware is not at fault here.
- I never had such an issue with Windows 7, 8, 8.1 previously.
- wifi signal strength is not an issue.
I have tried:
- different driver versions.
- different wifi networks on different routers in different locations with different levels of interference.
- changing every available router setting value.
- changing every available adapter settings properties.
- Google, Windows 10 Feedback app, Microsoft help.
- everything else i could think of.
System Info:
Acer Aspire V5-573PG-9610
Windows 10 Pro with latest updates
Qualcomm Atheros AR5BWB222 wireless adapter
I have been trying to tackle this issue for over a couple of months now. Has anybody encountered such an issue? Can anybody suggest anything that I might have missed?
Thanks.
Update: A full PC reset also failed to solve the issue
windows-10 acer-aspire wifi-driver
asked Jan 7 '16 at 22:36
kp91kp91
4312614
I am having a weird problem on Windows 10 with my wireless adapter recently. My wifi connections perform very poorly when my laptop is not in line-of-sight with the router. As soon as there is something between my laptop and the router, like when I move to a different room, the throughput starts dropping significantly to a point where my browser gets stuck and the wifi connection gets dropped and I cannot connect to it again until I am back in the same room as the router.
- This has started happening since I performed a clean install of Windows 10.
- This happens only on 2.4 GHz networks. 5 GHz networks work flawlessly.
- I have Ubuntu installed natively as a second OS & I don't see this problem there. So i guess my hardware is not at fault here.
- I never had such an issue with Windows 7, 8, 8.1 previously.
- wifi signal strength is not an issue.
I have tried:
- different driver versions.
- different wifi networks on different routers in different locations with different levels of interference.
- changing every available router setting value.
- changing every available adapter settings properties.
- Google, Windows 10 Feedback app, Microsoft help.
- everything else i could think of.
System Info:
Acer Aspire V5-573PG-9610
Windows 10 Pro with latest updates
Qualcomm Atheros AR5BWB222 wireless adapter
I have been trying to tackle this issue for over a couple of months now. Has anybody encountered such an issue? Can anybody suggest anything that I might have missed?
Thanks.
Update: A full PC reset also failed to solve the issue
windows-10 acer-aspire wifi-driver
windows-10 acer-aspire wifi-driver
asked Jan 7 '16 at 22:36
kp91kp91
4312614
asked Jan 7 '16 at 22:36
kp91kp91
4312614
edited Feb 24 '16 at 10:29
kp91
asked Jan 7 '16 at 22:36
kp91kp91
4312614
asked Jan 7 '16 at 22:36
kp91kp91
4312614
asked Jan 7 '16 at 22:36
kp91kp91
4312614
4312614
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
I found a solution on this thread on Acer Community Forum.
I opened up my laptop back cover, located the wireless card, and switched the main(white) & auxiliary(black) antenna wires on the network card.
Apparently there is a design fault on Acer Aspire V5 models that causes the hinge to damage the wire connecting to the primary antenna
[![2]](https://i.stack.imgur.com/CfWWv.jpg)
answered Feb 24 '16 at 10:27
kp91kp91
4312614
add a comment |
I lived with this problem for more than I year, tried everything without success. I ended up giving it to my sister as she used it mainly for work and her desk was right in from on the router. She then got a mac and gave this one back to me. I made a new research, found this solution about switching the cables (gotta admit that it didn't sound convincing) and tried without anything to lose. I am surprised it worked and I can finally use my laptop with efficient WiFi. Thanks for sharing.
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
add a comment |
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2 Answers
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2 Answers
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I found a solution on this thread on Acer Community Forum.
I opened up my laptop back cover, located the wireless card, and switched the main(white) & auxiliary(black) antenna wires on the network card.
Apparently there is a design fault on Acer Aspire V5 models that causes the hinge to damage the wire connecting to the primary antenna
[
answered Feb 24 '16 at 10:27
kp91kp91
4312614
add a comment |
I found a solution on this thread on Acer Community Forum.
I opened up my laptop back cover, located the wireless card, and switched the main(white) & auxiliary(black) antenna wires on the network card.
Apparently there is a design fault on Acer Aspire V5 models that causes the hinge to damage the wire connecting to the primary antenna
[
answered Feb 24 '16 at 10:27
kp91kp91
4312614
add a comment |
I found a solution on this thread on Acer Community Forum.
I opened up my laptop back cover, located the wireless card, and switched the main(white) & auxiliary(black) antenna wires on the network card.
Apparently there is a design fault on Acer Aspire V5 models that causes the hinge to damage the wire connecting to the primary antenna
[
answered Feb 24 '16 at 10:27
kp91kp91
4312614
I found a solution on this thread on Acer Community Forum.
I opened up my laptop back cover, located the wireless card, and switched the main(white) & auxiliary(black) antenna wires on the network card.
Apparently there is a design fault on Acer Aspire V5 models that causes the hinge to damage the wire connecting to the primary antenna
[
answered Feb 24 '16 at 10:27
kp91kp91
4312614
answered Feb 24 '16 at 10:27
kp91kp91
4312614
answered Feb 24 '16 at 10:27
kp91kp91
4312614
answered Feb 24 '16 at 10:27
kp91kp91
4312614
4312614
add a comment |
add a comment |
I lived with this problem for more than I year, tried everything without success. I ended up giving it to my sister as she used it mainly for work and her desk was right in from on the router. She then got a mac and gave this one back to me. I made a new research, found this solution about switching the cables (gotta admit that it didn't sound convincing) and tried without anything to lose. I am surprised it worked and I can finally use my laptop with efficient WiFi. Thanks for sharing.
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
add a comment |
I lived with this problem for more than I year, tried everything without success. I ended up giving it to my sister as she used it mainly for work and her desk was right in from on the router. She then got a mac and gave this one back to me. I made a new research, found this solution about switching the cables (gotta admit that it didn't sound convincing) and tried without anything to lose. I am surprised it worked and I can finally use my laptop with efficient WiFi. Thanks for sharing.
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
add a comment |
I lived with this problem for more than I year, tried everything without success. I ended up giving it to my sister as she used it mainly for work and her desk was right in from on the router. She then got a mac and gave this one back to me. I made a new research, found this solution about switching the cables (gotta admit that it didn't sound convincing) and tried without anything to lose. I am surprised it worked and I can finally use my laptop with efficient WiFi. Thanks for sharing.
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
I lived with this problem for more than I year, tried everything without success. I ended up giving it to my sister as she used it mainly for work and her desk was right in from on the router. She then got a mac and gave this one back to me. I made a new research, found this solution about switching the cables (gotta admit that it didn't sound convincing) and tried without anything to lose. I am surprised it worked and I can finally use my laptop with efficient WiFi. Thanks for sharing.
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
answered Jan 27 at 22:48
Andrés GómezAndrés Gómez
1
1
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
add a comment |
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
So the solution is for readers to give their problem computers to your sister? :-)
– fixer1234
Jan 27 at 22:53
add a comment |
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