SSL handshake failed while trying to launch pulse secure VPN












0















After a recent update, I am unable to launch pulse secure VPN from my laptop with 14.04 Ubuntu (64 bit). While I try to launch the UI, I get the message



Unable to load page
Problem occurred while loading the URL *************
SSL handshake failed


Before the update, I had no such issues. Even now, I can use other vpn (cisco anyconnect) successfully or open web pages.



Any help to solve this would be greatly appreciated.










share|improve this question

























  • This is a support question about a commercial product. Please contact the vendor support instead, that's what they are for.

    – Steffen Ullrich
    Feb 16 at 7:20


















0















After a recent update, I am unable to launch pulse secure VPN from my laptop with 14.04 Ubuntu (64 bit). While I try to launch the UI, I get the message



Unable to load page
Problem occurred while loading the URL *************
SSL handshake failed


Before the update, I had no such issues. Even now, I can use other vpn (cisco anyconnect) successfully or open web pages.



Any help to solve this would be greatly appreciated.










share|improve this question

























  • This is a support question about a commercial product. Please contact the vendor support instead, that's what they are for.

    – Steffen Ullrich
    Feb 16 at 7:20
















0












0








0








After a recent update, I am unable to launch pulse secure VPN from my laptop with 14.04 Ubuntu (64 bit). While I try to launch the UI, I get the message



Unable to load page
Problem occurred while loading the URL *************
SSL handshake failed


Before the update, I had no such issues. Even now, I can use other vpn (cisco anyconnect) successfully or open web pages.



Any help to solve this would be greatly appreciated.










share|improve this question
















After a recent update, I am unable to launch pulse secure VPN from my laptop with 14.04 Ubuntu (64 bit). While I try to launch the UI, I get the message



Unable to load page
Problem occurred while loading the URL *************
SSL handshake failed


Before the update, I had no such issues. Even now, I can use other vpn (cisco anyconnect) successfully or open web pages.



Any help to solve this would be greatly appreciated.







14.04 networking vpn ssl






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edited Feb 16 at 8:42









SurvivalMachine

1,3803918




1,3803918










asked Feb 16 at 6:32









DhrubaDhruba

1




1













  • This is a support question about a commercial product. Please contact the vendor support instead, that's what they are for.

    – Steffen Ullrich
    Feb 16 at 7:20





















  • This is a support question about a commercial product. Please contact the vendor support instead, that's what they are for.

    – Steffen Ullrich
    Feb 16 at 7:20



















This is a support question about a commercial product. Please contact the vendor support instead, that's what they are for.

– Steffen Ullrich
Feb 16 at 7:20







This is a support question about a commercial product. Please contact the vendor support instead, that's what they are for.

– Steffen Ullrich
Feb 16 at 7:20












1 Answer
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The SSL handshake usually fails when your computer can contact the server, but the server's ssl certificate is not trusted. Try updating to the latest trusted certificate list.



cd /etc/ssl/certs
sudo wget http://curl.haxx.se/ca/cacert.pem


If your vpn uses a self signed certificate, then place its pem file here as well.



Detailed instructions for setting up trusted certificates can be found at Pulse Secures knowledge base:
https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40278






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    1 Answer
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    The SSL handshake usually fails when your computer can contact the server, but the server's ssl certificate is not trusted. Try updating to the latest trusted certificate list.



    cd /etc/ssl/certs
    sudo wget http://curl.haxx.se/ca/cacert.pem


    If your vpn uses a self signed certificate, then place its pem file here as well.



    Detailed instructions for setting up trusted certificates can be found at Pulse Secures knowledge base:
    https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40278






    share|improve this answer






























      0














      The SSL handshake usually fails when your computer can contact the server, but the server's ssl certificate is not trusted. Try updating to the latest trusted certificate list.



      cd /etc/ssl/certs
      sudo wget http://curl.haxx.se/ca/cacert.pem


      If your vpn uses a self signed certificate, then place its pem file here as well.



      Detailed instructions for setting up trusted certificates can be found at Pulse Secures knowledge base:
      https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40278






      share|improve this answer




























        0












        0








        0







        The SSL handshake usually fails when your computer can contact the server, but the server's ssl certificate is not trusted. Try updating to the latest trusted certificate list.



        cd /etc/ssl/certs
        sudo wget http://curl.haxx.se/ca/cacert.pem


        If your vpn uses a self signed certificate, then place its pem file here as well.



        Detailed instructions for setting up trusted certificates can be found at Pulse Secures knowledge base:
        https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40278






        share|improve this answer















        The SSL handshake usually fails when your computer can contact the server, but the server's ssl certificate is not trusted. Try updating to the latest trusted certificate list.



        cd /etc/ssl/certs
        sudo wget http://curl.haxx.se/ca/cacert.pem


        If your vpn uses a self signed certificate, then place its pem file here as well.



        Detailed instructions for setting up trusted certificates can be found at Pulse Secures knowledge base:
        https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40278







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Feb 16 at 9:34

























        answered Feb 16 at 9:27









        Jesse CJesse C

        32




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