I've purchased an audiobook from iTunes but it will not allow me to put it on my iPod











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I've just purchased an audiobook from the iTunes Store for my son.



Sadly, iTunes will not allow me to transfer the book to his iPod. It gives a warning message saying it could could not transfer the book as I am not authorised to do so on this computer.



I've never had a problem putting music on his iPod, and I have just bought this book from Apple for him and have not transferred it to any other device.










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  • Don't know much about the specifics, but are the accounts you used to purchase the audiobook and the iTunes account on the iPod the same?
    – slhck
    Apr 14 '12 at 21:28










  • Hi again I've found the solution to my own question. In itunes on the advanced tab was an option to turn on home sharing. Having done that the audiobook transfered easily. I bought a new computer some months ago and had not authorised the home sharing on the new machine. Hope this helps if anyone else falls into the same trap.
    – the watchmaker
    Apr 14 '12 at 21:56






  • 6




    Good to know! Ideally, please answer your own question using the button below. This way, you can even accept it in two days and gain reputation from upvotes. Thanks!
    – slhck
    Apr 14 '12 at 22:13










  • "Happy to help" - posting solutions as an answer helps others!
    – pnuts
    Mar 20 '13 at 19:24















up vote
3
down vote

favorite












I've just purchased an audiobook from the iTunes Store for my son.



Sadly, iTunes will not allow me to transfer the book to his iPod. It gives a warning message saying it could could not transfer the book as I am not authorised to do so on this computer.



I've never had a problem putting music on his iPod, and I have just bought this book from Apple for him and have not transferred it to any other device.










share|improve this question
























  • Don't know much about the specifics, but are the accounts you used to purchase the audiobook and the iTunes account on the iPod the same?
    – slhck
    Apr 14 '12 at 21:28










  • Hi again I've found the solution to my own question. In itunes on the advanced tab was an option to turn on home sharing. Having done that the audiobook transfered easily. I bought a new computer some months ago and had not authorised the home sharing on the new machine. Hope this helps if anyone else falls into the same trap.
    – the watchmaker
    Apr 14 '12 at 21:56






  • 6




    Good to know! Ideally, please answer your own question using the button below. This way, you can even accept it in two days and gain reputation from upvotes. Thanks!
    – slhck
    Apr 14 '12 at 22:13










  • "Happy to help" - posting solutions as an answer helps others!
    – pnuts
    Mar 20 '13 at 19:24













up vote
3
down vote

favorite









up vote
3
down vote

favorite











I've just purchased an audiobook from the iTunes Store for my son.



Sadly, iTunes will not allow me to transfer the book to his iPod. It gives a warning message saying it could could not transfer the book as I am not authorised to do so on this computer.



I've never had a problem putting music on his iPod, and I have just bought this book from Apple for him and have not transferred it to any other device.










share|improve this question















I've just purchased an audiobook from the iTunes Store for my son.



Sadly, iTunes will not allow me to transfer the book to his iPod. It gives a warning message saying it could could not transfer the book as I am not authorised to do so on this computer.



I've never had a problem putting music on his iPod, and I have just bought this book from Apple for him and have not transferred it to any other device.







ipod audiobook itunes-store






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 14 '12 at 21:28









slhck

158k47436461




158k47436461










asked Apr 14 '12 at 21:12









the watchmaker

891513




891513












  • Don't know much about the specifics, but are the accounts you used to purchase the audiobook and the iTunes account on the iPod the same?
    – slhck
    Apr 14 '12 at 21:28










  • Hi again I've found the solution to my own question. In itunes on the advanced tab was an option to turn on home sharing. Having done that the audiobook transfered easily. I bought a new computer some months ago and had not authorised the home sharing on the new machine. Hope this helps if anyone else falls into the same trap.
    – the watchmaker
    Apr 14 '12 at 21:56






  • 6




    Good to know! Ideally, please answer your own question using the button below. This way, you can even accept it in two days and gain reputation from upvotes. Thanks!
    – slhck
    Apr 14 '12 at 22:13










  • "Happy to help" - posting solutions as an answer helps others!
    – pnuts
    Mar 20 '13 at 19:24


















  • Don't know much about the specifics, but are the accounts you used to purchase the audiobook and the iTunes account on the iPod the same?
    – slhck
    Apr 14 '12 at 21:28










  • Hi again I've found the solution to my own question. In itunes on the advanced tab was an option to turn on home sharing. Having done that the audiobook transfered easily. I bought a new computer some months ago and had not authorised the home sharing on the new machine. Hope this helps if anyone else falls into the same trap.
    – the watchmaker
    Apr 14 '12 at 21:56






  • 6




    Good to know! Ideally, please answer your own question using the button below. This way, you can even accept it in two days and gain reputation from upvotes. Thanks!
    – slhck
    Apr 14 '12 at 22:13










  • "Happy to help" - posting solutions as an answer helps others!
    – pnuts
    Mar 20 '13 at 19:24
















Don't know much about the specifics, but are the accounts you used to purchase the audiobook and the iTunes account on the iPod the same?
– slhck
Apr 14 '12 at 21:28




Don't know much about the specifics, but are the accounts you used to purchase the audiobook and the iTunes account on the iPod the same?
– slhck
Apr 14 '12 at 21:28












Hi again I've found the solution to my own question. In itunes on the advanced tab was an option to turn on home sharing. Having done that the audiobook transfered easily. I bought a new computer some months ago and had not authorised the home sharing on the new machine. Hope this helps if anyone else falls into the same trap.
– the watchmaker
Apr 14 '12 at 21:56




Hi again I've found the solution to my own question. In itunes on the advanced tab was an option to turn on home sharing. Having done that the audiobook transfered easily. I bought a new computer some months ago and had not authorised the home sharing on the new machine. Hope this helps if anyone else falls into the same trap.
– the watchmaker
Apr 14 '12 at 21:56




6




6




Good to know! Ideally, please answer your own question using the button below. This way, you can even accept it in two days and gain reputation from upvotes. Thanks!
– slhck
Apr 14 '12 at 22:13




Good to know! Ideally, please answer your own question using the button below. This way, you can even accept it in two days and gain reputation from upvotes. Thanks!
– slhck
Apr 14 '12 at 22:13












"Happy to help" - posting solutions as an answer helps others!
– pnuts
Mar 20 '13 at 19:24




"Happy to help" - posting solutions as an answer helps others!
– pnuts
Mar 20 '13 at 19:24










2 Answers
2






active

oldest

votes

















up vote
1
down vote













iTunes stores computer authorization as a secure certificate and sometimes isn't helpful in correcting problems with the chain of trust.



The general procedure to correct iTunes authorization issues is to perform the following steps:




  1. Set the time to be close to the true time on your computer (within a minute or two is fine).

  2. Have the OS set the time automatically from a time server.

  3. Launch iTunes

  4. Choose to reauthorize the computer from the iTunes -> Store menu

  5. Choose to authorize the computer from the iTunes -> Store menu


At this point, the computer should have retrieved a valid authorization cert/token and you can try again to sync purchased content from iTunes to the devices it controls. Should my brief set of steps fail, there are many more resources on troubleshooting authorization issues here:




  • http://www.apple.com/support/itunes/authorization/






share|improve this answer




























    up vote
    -1
    down vote














    In itunes on the advanced tab there is an option to turn on home sharing.
    After doing that the audiobook will transfer easily.



    This problem was caused by having bought a new
    computer some months ago and I had not authorised the home sharing on
    the new machine.




    Taken from a comment above






    share|improve this answer























    • That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
      – duskwuff
      Oct 28 '17 at 6:40













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    2 Answers
    2






    active

    oldest

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    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    1
    down vote













    iTunes stores computer authorization as a secure certificate and sometimes isn't helpful in correcting problems with the chain of trust.



    The general procedure to correct iTunes authorization issues is to perform the following steps:




    1. Set the time to be close to the true time on your computer (within a minute or two is fine).

    2. Have the OS set the time automatically from a time server.

    3. Launch iTunes

    4. Choose to reauthorize the computer from the iTunes -> Store menu

    5. Choose to authorize the computer from the iTunes -> Store menu


    At this point, the computer should have retrieved a valid authorization cert/token and you can try again to sync purchased content from iTunes to the devices it controls. Should my brief set of steps fail, there are many more resources on troubleshooting authorization issues here:




    • http://www.apple.com/support/itunes/authorization/






    share|improve this answer

























      up vote
      1
      down vote













      iTunes stores computer authorization as a secure certificate and sometimes isn't helpful in correcting problems with the chain of trust.



      The general procedure to correct iTunes authorization issues is to perform the following steps:




      1. Set the time to be close to the true time on your computer (within a minute or two is fine).

      2. Have the OS set the time automatically from a time server.

      3. Launch iTunes

      4. Choose to reauthorize the computer from the iTunes -> Store menu

      5. Choose to authorize the computer from the iTunes -> Store menu


      At this point, the computer should have retrieved a valid authorization cert/token and you can try again to sync purchased content from iTunes to the devices it controls. Should my brief set of steps fail, there are many more resources on troubleshooting authorization issues here:




      • http://www.apple.com/support/itunes/authorization/






      share|improve this answer























        up vote
        1
        down vote










        up vote
        1
        down vote









        iTunes stores computer authorization as a secure certificate and sometimes isn't helpful in correcting problems with the chain of trust.



        The general procedure to correct iTunes authorization issues is to perform the following steps:




        1. Set the time to be close to the true time on your computer (within a minute or two is fine).

        2. Have the OS set the time automatically from a time server.

        3. Launch iTunes

        4. Choose to reauthorize the computer from the iTunes -> Store menu

        5. Choose to authorize the computer from the iTunes -> Store menu


        At this point, the computer should have retrieved a valid authorization cert/token and you can try again to sync purchased content from iTunes to the devices it controls. Should my brief set of steps fail, there are many more resources on troubleshooting authorization issues here:




        • http://www.apple.com/support/itunes/authorization/






        share|improve this answer












        iTunes stores computer authorization as a secure certificate and sometimes isn't helpful in correcting problems with the chain of trust.



        The general procedure to correct iTunes authorization issues is to perform the following steps:




        1. Set the time to be close to the true time on your computer (within a minute or two is fine).

        2. Have the OS set the time automatically from a time server.

        3. Launch iTunes

        4. Choose to reauthorize the computer from the iTunes -> Store menu

        5. Choose to authorize the computer from the iTunes -> Store menu


        At this point, the computer should have retrieved a valid authorization cert/token and you can try again to sync purchased content from iTunes to the devices it controls. Should my brief set of steps fail, there are many more resources on troubleshooting authorization issues here:




        • http://www.apple.com/support/itunes/authorization/







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Apr 12 '13 at 18:32









        bmike

        2,14321742




        2,14321742
























            up vote
            -1
            down vote














            In itunes on the advanced tab there is an option to turn on home sharing.
            After doing that the audiobook will transfer easily.



            This problem was caused by having bought a new
            computer some months ago and I had not authorised the home sharing on
            the new machine.




            Taken from a comment above






            share|improve this answer























            • That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
              – duskwuff
              Oct 28 '17 at 6:40

















            up vote
            -1
            down vote














            In itunes on the advanced tab there is an option to turn on home sharing.
            After doing that the audiobook will transfer easily.



            This problem was caused by having bought a new
            computer some months ago and I had not authorised the home sharing on
            the new machine.




            Taken from a comment above






            share|improve this answer























            • That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
              – duskwuff
              Oct 28 '17 at 6:40















            up vote
            -1
            down vote










            up vote
            -1
            down vote










            In itunes on the advanced tab there is an option to turn on home sharing.
            After doing that the audiobook will transfer easily.



            This problem was caused by having bought a new
            computer some months ago and I had not authorised the home sharing on
            the new machine.




            Taken from a comment above






            share|improve this answer















            In itunes on the advanced tab there is an option to turn on home sharing.
            After doing that the audiobook will transfer easily.



            This problem was caused by having bought a new
            computer some months ago and I had not authorised the home sharing on
            the new machine.




            Taken from a comment above







            share|improve this answer














            share|improve this answer



            share|improve this answer








            answered May 20 '15 at 18:39


























            community wiki





            Kevin Panko













            • That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
              – duskwuff
              Oct 28 '17 at 6:40




















            • That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
              – duskwuff
              Oct 28 '17 at 6:40


















            That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
            – duskwuff
            Oct 28 '17 at 6:40






            That seems likely to have been a red herring. Home Sharing is a feature which allows you to access music from another machine on a local network -- it has nothing to do with iPods.
            – duskwuff
            Oct 28 '17 at 6:40




















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