How to reconnect clients to WSUS after 1809 causes problems after install











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Doing some testing on our test environment with the 1809 update. This system is not Internet and only gets updates from WSUS. I have tried to stop the services and rename the SoftwareDistribution folder but that didn't help either. I have done the troubleshooter but that doesn't do anything. I have set Delivery Optimization to Simple (99).



I am stopping the attempt to try to connect to the Internet using this GPO setting:



Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not connect to any Windows Update Internet locations 


After running powershell command (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services



I get the result Windows Server Update Service IsDefautlAUService = True



Patched with the 11-2018 update from 2018.11.13 to 17763.134



I have done a Windows Reset on 1809 to see if that fixes the issue but it just shows the same problem. System will not check WSUS for updates and says it cannot connect. It will not even reregister with WSUS since we are set with Client-Side Targetting.



This is what the error show me at the moment.
1809 WSUS error



This is my current log. Trying to find out what the error is with the LoadHistoryEventsFromRegistry. Microsoft has no information on these issues.



2018/12/05 18:42:28.2356225 8104  7732  Shared          InitializeSus
2018/12/05 18:42:28.2361038 8104 7732 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2018/12/05 18:42:28.2362053 8104 7732 Agent WU client version 10.0.17763.107
2018/12/05 18:42:28.2364706 8104 7732 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2018/12/05 18:42:28.2365523 8104 7732 Agent Base directory: C:WINDOWSSoftwareDistribution
2018/12/05 18:42:28.2370092 8104 7732 Agent Datastore directory: C:WINDOWSSoftwareDistributionDataStoreDataStore.edb
2018/12/05 18:42:28.2380344 8104 7732 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2018/12/05 18:42:28.2682585 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.2684804 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.2701608 8104 7732 Shared Network state: Connected
2018/12/05 18:42:28.6939306 8104 7732 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2018/12/05 18:42:28.6942461 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.6942625 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.6942770 8104 7732 Shared Power status changed
2018/12/05 18:42:28.7022958 8104 7732 Agent WU client refresh cache for DisableWUAccess policy: 1
2018/12/05 18:42:28.7023030 8104 7732 Agent Initializing global settings cache
2018/12/05 18:42:28.7023110 8104 7732 Agent WSUS server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023141 8104 7732 Agent WSUS status server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023171 8104 7732 Agent Alternate Download Server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023193 8104 7732 Agent Fill Empty Content Urls: No
2018/12/05 18:42:28.7023216 8104 7732 Agent Target group: INSTRU-NET Update Testing
2018/12/05 18:42:28.7023238 8104 7732 Agent Windows Update access disabled: Yes
2018/12/05 18:42:28.7023268 8104 7732 Agent Do not connect to Windows Update Internet locations: Yes
2018/12/05 18:42:28.7115861 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 18:42:28.7248770 8104 7732 Agent Initializing Windows Update Agent
2018/12/05 18:42:28.7250026 8104 7732 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2018/12/05 18:42:28.7257705 8104 7732 IdleTimer IdleTimer::NetworkStateChanged. Network connected? Yes
2018/12/05 18:42:28.7366370 8104 3108 DownloadManager HandleScavengeSandboxTask: Cleaning up sandboxes.
2018/12/05 18:42:28.7476332 8104 3108 DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
2018/12/05 18:42:28.7476559 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 non expired updates.
2018/12/05 18:42:28.7476607 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 expired updates.
2018/12/05 18:50:48.2587760 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2587806 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2611266 8104 7356 Agent Failed to retrieve SLS response data for service 7971f918-a847-4430-9279-4a52d1efe18d, error = 0x8024500c
2018/12/05 18:50:48.2611457 8104 7356 Agent *FAILED* [8024500C] Caller UpdateOrchestrator failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d (cV: A7t1qlHDjku5evIG.1)
2018/12/05 18:50:48.2611756 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2611789 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2614832 5660 9008 ComApi Deferred service opt-in
2018/12/05 18:50:48.2674776 5660 9008 ComApi *FAILED* [800704C6] CheckNetworkCostForCostPolicy
2018/12/05 19:00:48.2819330 8104 7356 Agent Earliest future timer found:
2018/12/05 19:00:48.2819783 8104 7356 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.2963315 8104 7732 Shared UninitializeSUS
2018/12/05 19:00:49.2963399 8104 7732 Misc CSusClientGlobal::DoServicePreShutdown
2018/12/05 19:00:49.2964559 8104 7732 IdleTimer Idle timer disabled in preparation for service shutdown
2018/12/05 19:00:49.2964773 8104 7732 Misc WUTaskManager uninit
2018/12/05 19:00:49.2964834 8104 7732 Agent Earliest future timer found:
2018/12/05 19:00:49.2965053 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.3150191 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:2, Enable:No
2018/12/05 19:00:49.3150609 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:4, Enable:No
2018/12/05 19:00:49.3250178 8104 7732 Misc Agent uninit
2018/12/05 19:00:49.3266446 8104 7732 Misc Reporter uninit
2018/12/05 19:00:49.3267552 8104 7732 Misc network cost manager uninit
2018/12/05 19:00:49.3267768 8104 7732 Misc Eventer uninit
2018/12/05 19:00:50.3418756 8104 7732 Misc ServiceManager uninit
2018/12/05 19:00:50.3419133 8104 7732 Misc PersistentTimeoutScheduler uninit
2018/12/05 19:00:50.3419194 8104 7732 Misc datastore uninit
2018/12/05 19:00:50.3944562 8104 7732 Misc setting cache uninit
2018/12/05 19:00:50.3944612 8104 7732 Misc security checker uninit
2018/12/05 19:00:50.3944707 8104 7732 Misc Test Hook uninit
2018/12/05 19:00:50.3944729 8104 7732 Misc IdleTimer uninit
2018/12/05 19:00:50.3951883 8104 7732 Shared * END * Service exit Exit code = 0x240001


Looking for ideas on how to get my clients to call back to my WSUS server. Also this "service" I can't find information on. From what I can tell its a link to a web connection to on online WU. Any help is appreciated of if anyone can tell me any information on how WSUS uses these service IDs or what these FAILUREs are is helpful.










share|improve this question
























  • If you run this powershell command, is WSUS listed as the default service? (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services
    – Jason
    Nov 28 at 21:39












  • @Jason Windows Server Update Service IsDefautlAUService = True
    – JukEboX
    Nov 28 at 21:48










  • That eliminates it being the "dual scan" issue and a bunch of other things, in case you come across that in your searching. Sorry I can't be more help.
    – Jason
    Nov 28 at 22:04










  • @JukEboX - Update your question with all relevant information required to answer your question instead of submitting comments.
    – Ramhound
    Nov 28 at 22:26















up vote
0
down vote

favorite












Doing some testing on our test environment with the 1809 update. This system is not Internet and only gets updates from WSUS. I have tried to stop the services and rename the SoftwareDistribution folder but that didn't help either. I have done the troubleshooter but that doesn't do anything. I have set Delivery Optimization to Simple (99).



I am stopping the attempt to try to connect to the Internet using this GPO setting:



Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not connect to any Windows Update Internet locations 


After running powershell command (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services



I get the result Windows Server Update Service IsDefautlAUService = True



Patched with the 11-2018 update from 2018.11.13 to 17763.134



I have done a Windows Reset on 1809 to see if that fixes the issue but it just shows the same problem. System will not check WSUS for updates and says it cannot connect. It will not even reregister with WSUS since we are set with Client-Side Targetting.



This is what the error show me at the moment.
1809 WSUS error



This is my current log. Trying to find out what the error is with the LoadHistoryEventsFromRegistry. Microsoft has no information on these issues.



2018/12/05 18:42:28.2356225 8104  7732  Shared          InitializeSus
2018/12/05 18:42:28.2361038 8104 7732 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2018/12/05 18:42:28.2362053 8104 7732 Agent WU client version 10.0.17763.107
2018/12/05 18:42:28.2364706 8104 7732 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2018/12/05 18:42:28.2365523 8104 7732 Agent Base directory: C:WINDOWSSoftwareDistribution
2018/12/05 18:42:28.2370092 8104 7732 Agent Datastore directory: C:WINDOWSSoftwareDistributionDataStoreDataStore.edb
2018/12/05 18:42:28.2380344 8104 7732 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2018/12/05 18:42:28.2682585 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.2684804 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.2701608 8104 7732 Shared Network state: Connected
2018/12/05 18:42:28.6939306 8104 7732 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2018/12/05 18:42:28.6942461 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.6942625 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.6942770 8104 7732 Shared Power status changed
2018/12/05 18:42:28.7022958 8104 7732 Agent WU client refresh cache for DisableWUAccess policy: 1
2018/12/05 18:42:28.7023030 8104 7732 Agent Initializing global settings cache
2018/12/05 18:42:28.7023110 8104 7732 Agent WSUS server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023141 8104 7732 Agent WSUS status server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023171 8104 7732 Agent Alternate Download Server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023193 8104 7732 Agent Fill Empty Content Urls: No
2018/12/05 18:42:28.7023216 8104 7732 Agent Target group: INSTRU-NET Update Testing
2018/12/05 18:42:28.7023238 8104 7732 Agent Windows Update access disabled: Yes
2018/12/05 18:42:28.7023268 8104 7732 Agent Do not connect to Windows Update Internet locations: Yes
2018/12/05 18:42:28.7115861 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 18:42:28.7248770 8104 7732 Agent Initializing Windows Update Agent
2018/12/05 18:42:28.7250026 8104 7732 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2018/12/05 18:42:28.7257705 8104 7732 IdleTimer IdleTimer::NetworkStateChanged. Network connected? Yes
2018/12/05 18:42:28.7366370 8104 3108 DownloadManager HandleScavengeSandboxTask: Cleaning up sandboxes.
2018/12/05 18:42:28.7476332 8104 3108 DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
2018/12/05 18:42:28.7476559 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 non expired updates.
2018/12/05 18:42:28.7476607 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 expired updates.
2018/12/05 18:50:48.2587760 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2587806 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2611266 8104 7356 Agent Failed to retrieve SLS response data for service 7971f918-a847-4430-9279-4a52d1efe18d, error = 0x8024500c
2018/12/05 18:50:48.2611457 8104 7356 Agent *FAILED* [8024500C] Caller UpdateOrchestrator failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d (cV: A7t1qlHDjku5evIG.1)
2018/12/05 18:50:48.2611756 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2611789 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2614832 5660 9008 ComApi Deferred service opt-in
2018/12/05 18:50:48.2674776 5660 9008 ComApi *FAILED* [800704C6] CheckNetworkCostForCostPolicy
2018/12/05 19:00:48.2819330 8104 7356 Agent Earliest future timer found:
2018/12/05 19:00:48.2819783 8104 7356 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.2963315 8104 7732 Shared UninitializeSUS
2018/12/05 19:00:49.2963399 8104 7732 Misc CSusClientGlobal::DoServicePreShutdown
2018/12/05 19:00:49.2964559 8104 7732 IdleTimer Idle timer disabled in preparation for service shutdown
2018/12/05 19:00:49.2964773 8104 7732 Misc WUTaskManager uninit
2018/12/05 19:00:49.2964834 8104 7732 Agent Earliest future timer found:
2018/12/05 19:00:49.2965053 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.3150191 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:2, Enable:No
2018/12/05 19:00:49.3150609 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:4, Enable:No
2018/12/05 19:00:49.3250178 8104 7732 Misc Agent uninit
2018/12/05 19:00:49.3266446 8104 7732 Misc Reporter uninit
2018/12/05 19:00:49.3267552 8104 7732 Misc network cost manager uninit
2018/12/05 19:00:49.3267768 8104 7732 Misc Eventer uninit
2018/12/05 19:00:50.3418756 8104 7732 Misc ServiceManager uninit
2018/12/05 19:00:50.3419133 8104 7732 Misc PersistentTimeoutScheduler uninit
2018/12/05 19:00:50.3419194 8104 7732 Misc datastore uninit
2018/12/05 19:00:50.3944562 8104 7732 Misc setting cache uninit
2018/12/05 19:00:50.3944612 8104 7732 Misc security checker uninit
2018/12/05 19:00:50.3944707 8104 7732 Misc Test Hook uninit
2018/12/05 19:00:50.3944729 8104 7732 Misc IdleTimer uninit
2018/12/05 19:00:50.3951883 8104 7732 Shared * END * Service exit Exit code = 0x240001


Looking for ideas on how to get my clients to call back to my WSUS server. Also this "service" I can't find information on. From what I can tell its a link to a web connection to on online WU. Any help is appreciated of if anyone can tell me any information on how WSUS uses these service IDs or what these FAILUREs are is helpful.










share|improve this question
























  • If you run this powershell command, is WSUS listed as the default service? (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services
    – Jason
    Nov 28 at 21:39












  • @Jason Windows Server Update Service IsDefautlAUService = True
    – JukEboX
    Nov 28 at 21:48










  • That eliminates it being the "dual scan" issue and a bunch of other things, in case you come across that in your searching. Sorry I can't be more help.
    – Jason
    Nov 28 at 22:04










  • @JukEboX - Update your question with all relevant information required to answer your question instead of submitting comments.
    – Ramhound
    Nov 28 at 22:26













up vote
0
down vote

favorite









up vote
0
down vote

favorite











Doing some testing on our test environment with the 1809 update. This system is not Internet and only gets updates from WSUS. I have tried to stop the services and rename the SoftwareDistribution folder but that didn't help either. I have done the troubleshooter but that doesn't do anything. I have set Delivery Optimization to Simple (99).



I am stopping the attempt to try to connect to the Internet using this GPO setting:



Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not connect to any Windows Update Internet locations 


After running powershell command (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services



I get the result Windows Server Update Service IsDefautlAUService = True



Patched with the 11-2018 update from 2018.11.13 to 17763.134



I have done a Windows Reset on 1809 to see if that fixes the issue but it just shows the same problem. System will not check WSUS for updates and says it cannot connect. It will not even reregister with WSUS since we are set with Client-Side Targetting.



This is what the error show me at the moment.
1809 WSUS error



This is my current log. Trying to find out what the error is with the LoadHistoryEventsFromRegistry. Microsoft has no information on these issues.



2018/12/05 18:42:28.2356225 8104  7732  Shared          InitializeSus
2018/12/05 18:42:28.2361038 8104 7732 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2018/12/05 18:42:28.2362053 8104 7732 Agent WU client version 10.0.17763.107
2018/12/05 18:42:28.2364706 8104 7732 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2018/12/05 18:42:28.2365523 8104 7732 Agent Base directory: C:WINDOWSSoftwareDistribution
2018/12/05 18:42:28.2370092 8104 7732 Agent Datastore directory: C:WINDOWSSoftwareDistributionDataStoreDataStore.edb
2018/12/05 18:42:28.2380344 8104 7732 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2018/12/05 18:42:28.2682585 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.2684804 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.2701608 8104 7732 Shared Network state: Connected
2018/12/05 18:42:28.6939306 8104 7732 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2018/12/05 18:42:28.6942461 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.6942625 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.6942770 8104 7732 Shared Power status changed
2018/12/05 18:42:28.7022958 8104 7732 Agent WU client refresh cache for DisableWUAccess policy: 1
2018/12/05 18:42:28.7023030 8104 7732 Agent Initializing global settings cache
2018/12/05 18:42:28.7023110 8104 7732 Agent WSUS server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023141 8104 7732 Agent WSUS status server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023171 8104 7732 Agent Alternate Download Server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023193 8104 7732 Agent Fill Empty Content Urls: No
2018/12/05 18:42:28.7023216 8104 7732 Agent Target group: INSTRU-NET Update Testing
2018/12/05 18:42:28.7023238 8104 7732 Agent Windows Update access disabled: Yes
2018/12/05 18:42:28.7023268 8104 7732 Agent Do not connect to Windows Update Internet locations: Yes
2018/12/05 18:42:28.7115861 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 18:42:28.7248770 8104 7732 Agent Initializing Windows Update Agent
2018/12/05 18:42:28.7250026 8104 7732 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2018/12/05 18:42:28.7257705 8104 7732 IdleTimer IdleTimer::NetworkStateChanged. Network connected? Yes
2018/12/05 18:42:28.7366370 8104 3108 DownloadManager HandleScavengeSandboxTask: Cleaning up sandboxes.
2018/12/05 18:42:28.7476332 8104 3108 DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
2018/12/05 18:42:28.7476559 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 non expired updates.
2018/12/05 18:42:28.7476607 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 expired updates.
2018/12/05 18:50:48.2587760 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2587806 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2611266 8104 7356 Agent Failed to retrieve SLS response data for service 7971f918-a847-4430-9279-4a52d1efe18d, error = 0x8024500c
2018/12/05 18:50:48.2611457 8104 7356 Agent *FAILED* [8024500C] Caller UpdateOrchestrator failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d (cV: A7t1qlHDjku5evIG.1)
2018/12/05 18:50:48.2611756 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2611789 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2614832 5660 9008 ComApi Deferred service opt-in
2018/12/05 18:50:48.2674776 5660 9008 ComApi *FAILED* [800704C6] CheckNetworkCostForCostPolicy
2018/12/05 19:00:48.2819330 8104 7356 Agent Earliest future timer found:
2018/12/05 19:00:48.2819783 8104 7356 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.2963315 8104 7732 Shared UninitializeSUS
2018/12/05 19:00:49.2963399 8104 7732 Misc CSusClientGlobal::DoServicePreShutdown
2018/12/05 19:00:49.2964559 8104 7732 IdleTimer Idle timer disabled in preparation for service shutdown
2018/12/05 19:00:49.2964773 8104 7732 Misc WUTaskManager uninit
2018/12/05 19:00:49.2964834 8104 7732 Agent Earliest future timer found:
2018/12/05 19:00:49.2965053 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.3150191 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:2, Enable:No
2018/12/05 19:00:49.3150609 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:4, Enable:No
2018/12/05 19:00:49.3250178 8104 7732 Misc Agent uninit
2018/12/05 19:00:49.3266446 8104 7732 Misc Reporter uninit
2018/12/05 19:00:49.3267552 8104 7732 Misc network cost manager uninit
2018/12/05 19:00:49.3267768 8104 7732 Misc Eventer uninit
2018/12/05 19:00:50.3418756 8104 7732 Misc ServiceManager uninit
2018/12/05 19:00:50.3419133 8104 7732 Misc PersistentTimeoutScheduler uninit
2018/12/05 19:00:50.3419194 8104 7732 Misc datastore uninit
2018/12/05 19:00:50.3944562 8104 7732 Misc setting cache uninit
2018/12/05 19:00:50.3944612 8104 7732 Misc security checker uninit
2018/12/05 19:00:50.3944707 8104 7732 Misc Test Hook uninit
2018/12/05 19:00:50.3944729 8104 7732 Misc IdleTimer uninit
2018/12/05 19:00:50.3951883 8104 7732 Shared * END * Service exit Exit code = 0x240001


Looking for ideas on how to get my clients to call back to my WSUS server. Also this "service" I can't find information on. From what I can tell its a link to a web connection to on online WU. Any help is appreciated of if anyone can tell me any information on how WSUS uses these service IDs or what these FAILUREs are is helpful.










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Doing some testing on our test environment with the 1809 update. This system is not Internet and only gets updates from WSUS. I have tried to stop the services and rename the SoftwareDistribution folder but that didn't help either. I have done the troubleshooter but that doesn't do anything. I have set Delivery Optimization to Simple (99).



I am stopping the attempt to try to connect to the Internet using this GPO setting:



Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not connect to any Windows Update Internet locations 


After running powershell command (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services



I get the result Windows Server Update Service IsDefautlAUService = True



Patched with the 11-2018 update from 2018.11.13 to 17763.134



I have done a Windows Reset on 1809 to see if that fixes the issue but it just shows the same problem. System will not check WSUS for updates and says it cannot connect. It will not even reregister with WSUS since we are set with Client-Side Targetting.



This is what the error show me at the moment.
1809 WSUS error



This is my current log. Trying to find out what the error is with the LoadHistoryEventsFromRegistry. Microsoft has no information on these issues.



2018/12/05 18:42:28.2356225 8104  7732  Shared          InitializeSus
2018/12/05 18:42:28.2361038 8104 7732 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2018/12/05 18:42:28.2362053 8104 7732 Agent WU client version 10.0.17763.107
2018/12/05 18:42:28.2364706 8104 7732 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2018/12/05 18:42:28.2365523 8104 7732 Agent Base directory: C:WINDOWSSoftwareDistribution
2018/12/05 18:42:28.2370092 8104 7732 Agent Datastore directory: C:WINDOWSSoftwareDistributionDataStoreDataStore.edb
2018/12/05 18:42:28.2380344 8104 7732 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2018/12/05 18:42:28.2682585 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.2684804 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.2701608 8104 7732 Shared Network state: Connected
2018/12/05 18:42:28.6939306 8104 7732 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2018/12/05 18:42:28.6942461 8104 7732 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2018/12/05 18:42:28.6942625 8104 7732 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2018/12/05 18:42:28.6942770 8104 7732 Shared Power status changed
2018/12/05 18:42:28.7022958 8104 7732 Agent WU client refresh cache for DisableWUAccess policy: 1
2018/12/05 18:42:28.7023030 8104 7732 Agent Initializing global settings cache
2018/12/05 18:42:28.7023110 8104 7732 Agent WSUS server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023141 8104 7732 Agent WSUS status server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023171 8104 7732 Agent Alternate Download Server: http://WSUSSERVER.Net:8530
2018/12/05 18:42:28.7023193 8104 7732 Agent Fill Empty Content Urls: No
2018/12/05 18:42:28.7023216 8104 7732 Agent Target group: INSTRU-NET Update Testing
2018/12/05 18:42:28.7023238 8104 7732 Agent Windows Update access disabled: Yes
2018/12/05 18:42:28.7023268 8104 7732 Agent Do not connect to Windows Update Internet locations: Yes
2018/12/05 18:42:28.7115861 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 18:42:28.7248770 8104 7732 Agent Initializing Windows Update Agent
2018/12/05 18:42:28.7250026 8104 7732 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2018/12/05 18:42:28.7257705 8104 7732 IdleTimer IdleTimer::NetworkStateChanged. Network connected? Yes
2018/12/05 18:42:28.7366370 8104 3108 DownloadManager HandleScavengeSandboxTask: Cleaning up sandboxes.
2018/12/05 18:42:28.7476332 8104 3108 DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
2018/12/05 18:42:28.7476559 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 non expired updates.
2018/12/05 18:42:28.7476607 8104 3108 DownloadManager PurgeExpiredUpdates: Found 0 expired updates.
2018/12/05 18:50:48.2587760 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2587806 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2611266 8104 7356 Agent Failed to retrieve SLS response data for service 7971f918-a847-4430-9279-4a52d1efe18d, error = 0x8024500c
2018/12/05 18:50:48.2611457 8104 7356 Agent *FAILED* [8024500C] Caller UpdateOrchestrator failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d (cV: A7t1qlHDjku5evIG.1)
2018/12/05 18:50:48.2611756 8104 7356 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2018/12/05 18:50:48.2611789 8104 7356 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]
2018/12/05 18:50:48.2614832 5660 9008 ComApi Deferred service opt-in
2018/12/05 18:50:48.2674776 5660 9008 ComApi *FAILED* [800704C6] CheckNetworkCostForCostPolicy
2018/12/05 19:00:48.2819330 8104 7356 Agent Earliest future timer found:
2018/12/05 19:00:48.2819783 8104 7356 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.2963315 8104 7732 Shared UninitializeSUS
2018/12/05 19:00:49.2963399 8104 7732 Misc CSusClientGlobal::DoServicePreShutdown
2018/12/05 19:00:49.2964559 8104 7732 IdleTimer Idle timer disabled in preparation for service shutdown
2018/12/05 19:00:49.2964773 8104 7732 Misc WUTaskManager uninit
2018/12/05 19:00:49.2964834 8104 7732 Agent Earliest future timer found:
2018/12/05 19:00:49.2965053 8104 7732 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-12-06 17:59:14, not idle-only, not network-only
2018/12/05 19:00:49.3150191 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:2, Enable:No
2018/12/05 19:00:49.3150609 8104 7732 Misc CreateSessionStateChangeTrigger, TYPE:4, Enable:No
2018/12/05 19:00:49.3250178 8104 7732 Misc Agent uninit
2018/12/05 19:00:49.3266446 8104 7732 Misc Reporter uninit
2018/12/05 19:00:49.3267552 8104 7732 Misc network cost manager uninit
2018/12/05 19:00:49.3267768 8104 7732 Misc Eventer uninit
2018/12/05 19:00:50.3418756 8104 7732 Misc ServiceManager uninit
2018/12/05 19:00:50.3419133 8104 7732 Misc PersistentTimeoutScheduler uninit
2018/12/05 19:00:50.3419194 8104 7732 Misc datastore uninit
2018/12/05 19:00:50.3944562 8104 7732 Misc setting cache uninit
2018/12/05 19:00:50.3944612 8104 7732 Misc security checker uninit
2018/12/05 19:00:50.3944707 8104 7732 Misc Test Hook uninit
2018/12/05 19:00:50.3944729 8104 7732 Misc IdleTimer uninit
2018/12/05 19:00:50.3951883 8104 7732 Shared * END * Service exit Exit code = 0x240001


Looking for ideas on how to get my clients to call back to my WSUS server. Also this "service" I can't find information on. From what I can tell its a link to a web connection to on online WU. Any help is appreciated of if anyone can tell me any information on how WSUS uses these service IDs or what these FAILUREs are is helpful.







wsus windows-10-v1809






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share|improve this question








edited 2 days ago

























asked Nov 28 at 21:26









JukEboX

265213




265213












  • If you run this powershell command, is WSUS listed as the default service? (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services
    – Jason
    Nov 28 at 21:39












  • @Jason Windows Server Update Service IsDefautlAUService = True
    – JukEboX
    Nov 28 at 21:48










  • That eliminates it being the "dual scan" issue and a bunch of other things, in case you come across that in your searching. Sorry I can't be more help.
    – Jason
    Nov 28 at 22:04










  • @JukEboX - Update your question with all relevant information required to answer your question instead of submitting comments.
    – Ramhound
    Nov 28 at 22:26


















  • If you run this powershell command, is WSUS listed as the default service? (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services
    – Jason
    Nov 28 at 21:39












  • @Jason Windows Server Update Service IsDefautlAUService = True
    – JukEboX
    Nov 28 at 21:48










  • That eliminates it being the "dual scan" issue and a bunch of other things, in case you come across that in your searching. Sorry I can't be more help.
    – Jason
    Nov 28 at 22:04










  • @JukEboX - Update your question with all relevant information required to answer your question instead of submitting comments.
    – Ramhound
    Nov 28 at 22:26
















If you run this powershell command, is WSUS listed as the default service? (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services
– Jason
Nov 28 at 21:39






If you run this powershell command, is WSUS listed as the default service? (New-Object -ComObject 'Microsoft.Update.ServiceManager').Services
– Jason
Nov 28 at 21:39














@Jason Windows Server Update Service IsDefautlAUService = True
– JukEboX
Nov 28 at 21:48




@Jason Windows Server Update Service IsDefautlAUService = True
– JukEboX
Nov 28 at 21:48












That eliminates it being the "dual scan" issue and a bunch of other things, in case you come across that in your searching. Sorry I can't be more help.
– Jason
Nov 28 at 22:04




That eliminates it being the "dual scan" issue and a bunch of other things, in case you come across that in your searching. Sorry I can't be more help.
– Jason
Nov 28 at 22:04












@JukEboX - Update your question with all relevant information required to answer your question instead of submitting comments.
– Ramhound
Nov 28 at 22:26




@JukEboX - Update your question with all relevant information required to answer your question instead of submitting comments.
– Ramhound
Nov 28 at 22:26















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