“Activation of network connection failed” for ethernet connection











up vote
4
down vote

favorite
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I have installed Ubuntu 18.04 on a Surface Book with dual boot, and I can't get the ethernet connection to work. Although the wifi connects, I keep getting the "activation of network connection failed" error for the ethernet.



sudo lshw -C network gives me:



  *-network                 
description: Wireless interface
product: 88W8897 [AVASTAR] 802.11ac Wireless
vendor: Marvell Technology Group Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: 98:5f:d3:45:f8:58
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=mwifiex_pcie ip=192.168.1.189 latency=0 multicast=yes wireless=IEEE 802.11
resources: irq:133 memory:b9500000-b95fffff memory:b9400000-b94fffff
*-network
description: Ethernet interface
physical id: 1
logical name: enxc49dede69606
serial: c4:9d:ed:e6:96:06
size: 10Mbit/s
capacity: 1Gbit/s
capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.09.9 duplex=half link=yes multicast=yes port=MII speed=10Mbit/s


But I suppose this is not near enough information to investigate. Please let me know what else is useful to know in this case, and I'll add that to the question.



PS: I saw this question, but I have all the updates installed, and I still can't connect, so this is not a duplicate.



UPDATE:
Before turning off the computer, I turned off the cable connection in Settings. Today when I turned it on, the ethernet button is gone:
enter image description here



Running journalctl gives this: https://gist.github.com/sedulam/b37515fc90ab41a6d1c88a951baf11f6



ip ro gives this:



default via 192.168.1.254 dev wlp3s0 proto dhcp metric 600 
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.195 metric 600


systemctl gives: https://gist.github.com/sedulam/77d905dc3ecdf379a785b0694e23ed3e



ps aux | egrep wpa|conn gives:



root      1037  0.0  0.0  45016  7504 ?        Ss   21:16   0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
pedro 3460 0.0 0.0 21536 1088 pts/0 S+ 21:21 0:00 grep -E --color=auto wpa|conn


service --status-all gives: https://gist.github.com/sedulam/ae85b271a24aecdd3f04f920df2059e9



Surface Book model: Microsoft Surface Book 13.5 inch Touchscreen Laptop (Intel Core i7-6600U 2.6 GHz, 16 GB RAM, 512 GB SSD, NVIDIA 1 GB Integrated Graphics, Windows 10 Pro)










share|improve this question
























  • Comments are not for extended discussion; this conversation has been moved to chat.
    – Thomas Ward
    Aug 10 at 20:19










  • Can you update your question with the exact Microsoft Surface Book model? Also can you add in the make and model of your Ethernet device?
    – WinEunuuchs2Unix
    Aug 12 at 18:42










  • @WinEunuuchs2Unix done
    – Pedro Gordo
    Aug 14 at 12:33










  • Could you solve your problem? I am at the exact same thing
    – Trix
    Nov 16 at 13:22










  • @Trix nope... Gave up and removed the dual boot.
    – Pedro Gordo
    Nov 16 at 17:58















up vote
4
down vote

favorite
2












I have installed Ubuntu 18.04 on a Surface Book with dual boot, and I can't get the ethernet connection to work. Although the wifi connects, I keep getting the "activation of network connection failed" error for the ethernet.



sudo lshw -C network gives me:



  *-network                 
description: Wireless interface
product: 88W8897 [AVASTAR] 802.11ac Wireless
vendor: Marvell Technology Group Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: 98:5f:d3:45:f8:58
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=mwifiex_pcie ip=192.168.1.189 latency=0 multicast=yes wireless=IEEE 802.11
resources: irq:133 memory:b9500000-b95fffff memory:b9400000-b94fffff
*-network
description: Ethernet interface
physical id: 1
logical name: enxc49dede69606
serial: c4:9d:ed:e6:96:06
size: 10Mbit/s
capacity: 1Gbit/s
capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.09.9 duplex=half link=yes multicast=yes port=MII speed=10Mbit/s


But I suppose this is not near enough information to investigate. Please let me know what else is useful to know in this case, and I'll add that to the question.



PS: I saw this question, but I have all the updates installed, and I still can't connect, so this is not a duplicate.



UPDATE:
Before turning off the computer, I turned off the cable connection in Settings. Today when I turned it on, the ethernet button is gone:
enter image description here



Running journalctl gives this: https://gist.github.com/sedulam/b37515fc90ab41a6d1c88a951baf11f6



ip ro gives this:



default via 192.168.1.254 dev wlp3s0 proto dhcp metric 600 
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.195 metric 600


systemctl gives: https://gist.github.com/sedulam/77d905dc3ecdf379a785b0694e23ed3e



ps aux | egrep wpa|conn gives:



root      1037  0.0  0.0  45016  7504 ?        Ss   21:16   0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
pedro 3460 0.0 0.0 21536 1088 pts/0 S+ 21:21 0:00 grep -E --color=auto wpa|conn


service --status-all gives: https://gist.github.com/sedulam/ae85b271a24aecdd3f04f920df2059e9



Surface Book model: Microsoft Surface Book 13.5 inch Touchscreen Laptop (Intel Core i7-6600U 2.6 GHz, 16 GB RAM, 512 GB SSD, NVIDIA 1 GB Integrated Graphics, Windows 10 Pro)










share|improve this question
























  • Comments are not for extended discussion; this conversation has been moved to chat.
    – Thomas Ward
    Aug 10 at 20:19










  • Can you update your question with the exact Microsoft Surface Book model? Also can you add in the make and model of your Ethernet device?
    – WinEunuuchs2Unix
    Aug 12 at 18:42










  • @WinEunuuchs2Unix done
    – Pedro Gordo
    Aug 14 at 12:33










  • Could you solve your problem? I am at the exact same thing
    – Trix
    Nov 16 at 13:22










  • @Trix nope... Gave up and removed the dual boot.
    – Pedro Gordo
    Nov 16 at 17:58













up vote
4
down vote

favorite
2









up vote
4
down vote

favorite
2






2





I have installed Ubuntu 18.04 on a Surface Book with dual boot, and I can't get the ethernet connection to work. Although the wifi connects, I keep getting the "activation of network connection failed" error for the ethernet.



sudo lshw -C network gives me:



  *-network                 
description: Wireless interface
product: 88W8897 [AVASTAR] 802.11ac Wireless
vendor: Marvell Technology Group Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: 98:5f:d3:45:f8:58
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=mwifiex_pcie ip=192.168.1.189 latency=0 multicast=yes wireless=IEEE 802.11
resources: irq:133 memory:b9500000-b95fffff memory:b9400000-b94fffff
*-network
description: Ethernet interface
physical id: 1
logical name: enxc49dede69606
serial: c4:9d:ed:e6:96:06
size: 10Mbit/s
capacity: 1Gbit/s
capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.09.9 duplex=half link=yes multicast=yes port=MII speed=10Mbit/s


But I suppose this is not near enough information to investigate. Please let me know what else is useful to know in this case, and I'll add that to the question.



PS: I saw this question, but I have all the updates installed, and I still can't connect, so this is not a duplicate.



UPDATE:
Before turning off the computer, I turned off the cable connection in Settings. Today when I turned it on, the ethernet button is gone:
enter image description here



Running journalctl gives this: https://gist.github.com/sedulam/b37515fc90ab41a6d1c88a951baf11f6



ip ro gives this:



default via 192.168.1.254 dev wlp3s0 proto dhcp metric 600 
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.195 metric 600


systemctl gives: https://gist.github.com/sedulam/77d905dc3ecdf379a785b0694e23ed3e



ps aux | egrep wpa|conn gives:



root      1037  0.0  0.0  45016  7504 ?        Ss   21:16   0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
pedro 3460 0.0 0.0 21536 1088 pts/0 S+ 21:21 0:00 grep -E --color=auto wpa|conn


service --status-all gives: https://gist.github.com/sedulam/ae85b271a24aecdd3f04f920df2059e9



Surface Book model: Microsoft Surface Book 13.5 inch Touchscreen Laptop (Intel Core i7-6600U 2.6 GHz, 16 GB RAM, 512 GB SSD, NVIDIA 1 GB Integrated Graphics, Windows 10 Pro)










share|improve this question















I have installed Ubuntu 18.04 on a Surface Book with dual boot, and I can't get the ethernet connection to work. Although the wifi connects, I keep getting the "activation of network connection failed" error for the ethernet.



sudo lshw -C network gives me:



  *-network                 
description: Wireless interface
product: 88W8897 [AVASTAR] 802.11ac Wireless
vendor: Marvell Technology Group Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlp3s0
version: 00
serial: 98:5f:d3:45:f8:58
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=mwifiex_pcie ip=192.168.1.189 latency=0 multicast=yes wireless=IEEE 802.11
resources: irq:133 memory:b9500000-b95fffff memory:b9400000-b94fffff
*-network
description: Ethernet interface
physical id: 1
logical name: enxc49dede69606
serial: c4:9d:ed:e6:96:06
size: 10Mbit/s
capacity: 1Gbit/s
capabilities: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.09.9 duplex=half link=yes multicast=yes port=MII speed=10Mbit/s


But I suppose this is not near enough information to investigate. Please let me know what else is useful to know in this case, and I'll add that to the question.



PS: I saw this question, but I have all the updates installed, and I still can't connect, so this is not a duplicate.



UPDATE:
Before turning off the computer, I turned off the cable connection in Settings. Today when I turned it on, the ethernet button is gone:
enter image description here



Running journalctl gives this: https://gist.github.com/sedulam/b37515fc90ab41a6d1c88a951baf11f6



ip ro gives this:



default via 192.168.1.254 dev wlp3s0 proto dhcp metric 600 
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.195 metric 600


systemctl gives: https://gist.github.com/sedulam/77d905dc3ecdf379a785b0694e23ed3e



ps aux | egrep wpa|conn gives:



root      1037  0.0  0.0  45016  7504 ?        Ss   21:16   0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
pedro 3460 0.0 0.0 21536 1088 pts/0 S+ 21:21 0:00 grep -E --color=auto wpa|conn


service --status-all gives: https://gist.github.com/sedulam/ae85b271a24aecdd3f04f920df2059e9



Surface Book model: Microsoft Surface Book 13.5 inch Touchscreen Laptop (Intel Core i7-6600U 2.6 GHz, 16 GB RAM, 512 GB SSD, NVIDIA 1 GB Integrated Graphics, Windows 10 Pro)







networking 18.04 network-manager internet ethernet






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 14 at 12:33

























asked Aug 4 at 17:13









Pedro Gordo

175217




175217












  • Comments are not for extended discussion; this conversation has been moved to chat.
    – Thomas Ward
    Aug 10 at 20:19










  • Can you update your question with the exact Microsoft Surface Book model? Also can you add in the make and model of your Ethernet device?
    – WinEunuuchs2Unix
    Aug 12 at 18:42










  • @WinEunuuchs2Unix done
    – Pedro Gordo
    Aug 14 at 12:33










  • Could you solve your problem? I am at the exact same thing
    – Trix
    Nov 16 at 13:22










  • @Trix nope... Gave up and removed the dual boot.
    – Pedro Gordo
    Nov 16 at 17:58


















  • Comments are not for extended discussion; this conversation has been moved to chat.
    – Thomas Ward
    Aug 10 at 20:19










  • Can you update your question with the exact Microsoft Surface Book model? Also can you add in the make and model of your Ethernet device?
    – WinEunuuchs2Unix
    Aug 12 at 18:42










  • @WinEunuuchs2Unix done
    – Pedro Gordo
    Aug 14 at 12:33










  • Could you solve your problem? I am at the exact same thing
    – Trix
    Nov 16 at 13:22










  • @Trix nope... Gave up and removed the dual boot.
    – Pedro Gordo
    Nov 16 at 17:58
















Comments are not for extended discussion; this conversation has been moved to chat.
– Thomas Ward
Aug 10 at 20:19




Comments are not for extended discussion; this conversation has been moved to chat.
– Thomas Ward
Aug 10 at 20:19












Can you update your question with the exact Microsoft Surface Book model? Also can you add in the make and model of your Ethernet device?
– WinEunuuchs2Unix
Aug 12 at 18:42




Can you update your question with the exact Microsoft Surface Book model? Also can you add in the make and model of your Ethernet device?
– WinEunuuchs2Unix
Aug 12 at 18:42












@WinEunuuchs2Unix done
– Pedro Gordo
Aug 14 at 12:33




@WinEunuuchs2Unix done
– Pedro Gordo
Aug 14 at 12:33












Could you solve your problem? I am at the exact same thing
– Trix
Nov 16 at 13:22




Could you solve your problem? I am at the exact same thing
– Trix
Nov 16 at 13:22












@Trix nope... Gave up and removed the dual boot.
– Pedro Gordo
Nov 16 at 17:58




@Trix nope... Gave up and removed the dual boot.
– Pedro Gordo
Nov 16 at 17:58










2 Answers
2






active

oldest

votes

















up vote
1
down vote













If a dual boot with Windows 10, you may need to disable the fast startup options first. See link...



I needed to do this to allow to connect to the internet. Do this first, then install Ubuntu.



Ubuntu Network Connection Issue






share|improve this answer

















  • 1




    I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
    – Pedro Gordo
    Dec 6 at 18:04


















up vote
0
down vote













I had this problem with network-manager too and it helped simply to re-install it:




sudo apt-get install --reinstall network-manager




Then reboot your machine. It could help. If not, I would avoid dual-boot.






share|improve this answer





















  • Didn't worked. :( Thanks anyway.
    – Pedro Gordo
    Aug 14 at 23:24











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2 Answers
2






active

oldest

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2 Answers
2






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote













If a dual boot with Windows 10, you may need to disable the fast startup options first. See link...



I needed to do this to allow to connect to the internet. Do this first, then install Ubuntu.



Ubuntu Network Connection Issue






share|improve this answer

















  • 1




    I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
    – Pedro Gordo
    Dec 6 at 18:04















up vote
1
down vote













If a dual boot with Windows 10, you may need to disable the fast startup options first. See link...



I needed to do this to allow to connect to the internet. Do this first, then install Ubuntu.



Ubuntu Network Connection Issue






share|improve this answer

















  • 1




    I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
    – Pedro Gordo
    Dec 6 at 18:04













up vote
1
down vote










up vote
1
down vote









If a dual boot with Windows 10, you may need to disable the fast startup options first. See link...



I needed to do this to allow to connect to the internet. Do this first, then install Ubuntu.



Ubuntu Network Connection Issue






share|improve this answer












If a dual boot with Windows 10, you may need to disable the fast startup options first. See link...



I needed to do this to allow to connect to the internet. Do this first, then install Ubuntu.



Ubuntu Network Connection Issue







share|improve this answer












share|improve this answer



share|improve this answer










answered Dec 6 at 17:14









AceAero6

111




111








  • 1




    I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
    – Pedro Gordo
    Dec 6 at 18:04














  • 1




    I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
    – Pedro Gordo
    Dec 6 at 18:04








1




1




I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
– Pedro Gordo
Dec 6 at 18:04




I already had that disabled, unfortunately, no luck. Thanks for sharing though! We have narrowed it down to issues with the surface dock firmware. I have since removed Ubuntu to a dedicated laptop.
– Pedro Gordo
Dec 6 at 18:04












up vote
0
down vote













I had this problem with network-manager too and it helped simply to re-install it:




sudo apt-get install --reinstall network-manager




Then reboot your machine. It could help. If not, I would avoid dual-boot.






share|improve this answer





















  • Didn't worked. :( Thanks anyway.
    – Pedro Gordo
    Aug 14 at 23:24















up vote
0
down vote













I had this problem with network-manager too and it helped simply to re-install it:




sudo apt-get install --reinstall network-manager




Then reboot your machine. It could help. If not, I would avoid dual-boot.






share|improve this answer





















  • Didn't worked. :( Thanks anyway.
    – Pedro Gordo
    Aug 14 at 23:24













up vote
0
down vote










up vote
0
down vote









I had this problem with network-manager too and it helped simply to re-install it:




sudo apt-get install --reinstall network-manager




Then reboot your machine. It could help. If not, I would avoid dual-boot.






share|improve this answer












I had this problem with network-manager too and it helped simply to re-install it:




sudo apt-get install --reinstall network-manager




Then reboot your machine. It could help. If not, I would avoid dual-boot.







share|improve this answer












share|improve this answer



share|improve this answer










answered Aug 14 at 15:23









dschinn1001

2,20931734




2,20931734












  • Didn't worked. :( Thanks anyway.
    – Pedro Gordo
    Aug 14 at 23:24


















  • Didn't worked. :( Thanks anyway.
    – Pedro Gordo
    Aug 14 at 23:24
















Didn't worked. :( Thanks anyway.
– Pedro Gordo
Aug 14 at 23:24




Didn't worked. :( Thanks anyway.
– Pedro Gordo
Aug 14 at 23:24


















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