Troubleshooting Bluetooth device did not accept stereo audio connection
I just bought Skullcandy "Hesh 2 Wireless" Bluetooth enabled headphones.
I connected them to my Windows computer by adding a bluetooth device and everything worked well.
After disconnecting and reconnecting I got a message saying the bluetooth device did not accept a stereo audio connection.
Now everything sounds like crap.
I can pair the headphones to my Android phone no problem and the music sounds good.
I've tried removing and re-pairing the device, but it still has crappy sound quality. Any ideas?
It sounds like a pretty generic error that a lot of people get, then people respond with answers like this that say "make sure your device is compatible"
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/cannot-connect-to-imt525-bluetooth-device-on/eceacc8c-3a1c-42c4-9b3d-753dfcea9697
Anyway, my device is on the compatible devices list, and it worked perfectly once
audio bluetooth headphones
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
add a comment |
I just bought Skullcandy "Hesh 2 Wireless" Bluetooth enabled headphones.
I connected them to my Windows computer by adding a bluetooth device and everything worked well.
After disconnecting and reconnecting I got a message saying the bluetooth device did not accept a stereo audio connection.
Now everything sounds like crap.
I can pair the headphones to my Android phone no problem and the music sounds good.
I've tried removing and re-pairing the device, but it still has crappy sound quality. Any ideas?
It sounds like a pretty generic error that a lot of people get, then people respond with answers like this that say "make sure your device is compatible"
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/cannot-connect-to-imt525-bluetooth-device-on/eceacc8c-3a1c-42c4-9b3d-753dfcea9697
Anyway, my device is on the compatible devices list, and it worked perfectly once
audio bluetooth headphones
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
add a comment |
I just bought Skullcandy "Hesh 2 Wireless" Bluetooth enabled headphones.
I connected them to my Windows computer by adding a bluetooth device and everything worked well.
After disconnecting and reconnecting I got a message saying the bluetooth device did not accept a stereo audio connection.
Now everything sounds like crap.
I can pair the headphones to my Android phone no problem and the music sounds good.
I've tried removing and re-pairing the device, but it still has crappy sound quality. Any ideas?
It sounds like a pretty generic error that a lot of people get, then people respond with answers like this that say "make sure your device is compatible"
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/cannot-connect-to-imt525-bluetooth-device-on/eceacc8c-3a1c-42c4-9b3d-753dfcea9697
Anyway, my device is on the compatible devices list, and it worked perfectly once
audio bluetooth headphones
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
I just bought Skullcandy "Hesh 2 Wireless" Bluetooth enabled headphones.
I connected them to my Windows computer by adding a bluetooth device and everything worked well.
After disconnecting and reconnecting I got a message saying the bluetooth device did not accept a stereo audio connection.
Now everything sounds like crap.
I can pair the headphones to my Android phone no problem and the music sounds good.
I've tried removing and re-pairing the device, but it still has crappy sound quality. Any ideas?
It sounds like a pretty generic error that a lot of people get, then people respond with answers like this that say "make sure your device is compatible"
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/cannot-connect-to-imt525-bluetooth-device-on/eceacc8c-3a1c-42c4-9b3d-753dfcea9697
Anyway, my device is on the compatible devices list, and it worked perfectly once
audio bluetooth headphones
audio bluetooth headphones
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
asked Jul 24 '15 at 14:30
matrixuglymatrixugly
2273413
2273413
add a comment |
add a comment |
5 Answers
5
active
oldest
votes
Well, all I did was go to my device manager and turn off my bluetooth adapter. Reboot. Turn it back on, and re-pair the device.
I guess the answer here is just rinse lather and repeat rebooting and resetting adapters until it works.
Update: This happenend to me again a few times this afternoon and I can consistently resolve the problem by turning off the BT adapter and back on. No need to pair the device again.
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
add a comment |
I had the same problem with a Lenovo Yoga 900 with Windows 10. After the initial pairing, Playback Devices only showed Headset for default communication. While there was audio, it wasn't in stereo and sounded bad.
I rebooted my machine, repaired the headphones and now Playback Devices shows Headset Default Communication and Headphones Default Stereo. Headset still sounds bad / not stereo, but headphones now sound better.
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
answered May 29 '16 at 15:14
vikthorvikthor
112
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
add a comment |
Try this:
1) Go to: Control PanelAll Control Panel ItemsDevices and Printers
2) Right click the icon of the bluetooth headphones, click 'Properties'
3) Go to the tab Services, uncheck all, leave checked ONLY 'Audio Sink' and 'Remote Control'
This worked for me.
answered Mar 30 '17 at 16:08
user712723user712723
1
add a comment |
I made few steps (beginning from installation). I had bluetooth USB inline for Windows 7 x64.
- installed generic software for bluetooth
- plugged in usb dongle and waited till Windows installs missing drivers
- switched my phones in pair-mode and added device in windows bluetooth manager
. - right clicked on
and selected Sounds/Devices. New window opened and I selected first tab. Found my headphones with summary text (hands free) and turned it off.
- restarted PC and turned off PC
- when Windows reached desktop (with icons) i enabled my headphones (Windows should automatically connect with phones with STEREO). If nothing has changed (but it should happen) try manually enable STEREO in Sounds/Devices window.
answered Jan 3 at 14:58
deadfishdeadfish
1992214
add a comment |
I found the resolution by removing the Jabra 75 in the Devices and Printers section. And then reinstalling by searching for bluetooth. It's worked for 2 days perfectly since then.
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
add a comment |
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5 Answers
5
active
oldest
votes
5 Answers
5
active
oldest
votes
active
oldest
votes
active
oldest
votes
Well, all I did was go to my device manager and turn off my bluetooth adapter. Reboot. Turn it back on, and re-pair the device.
I guess the answer here is just rinse lather and repeat rebooting and resetting adapters until it works.
Update: This happenend to me again a few times this afternoon and I can consistently resolve the problem by turning off the BT adapter and back on. No need to pair the device again.
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
add a comment |
Well, all I did was go to my device manager and turn off my bluetooth adapter. Reboot. Turn it back on, and re-pair the device.
I guess the answer here is just rinse lather and repeat rebooting and resetting adapters until it works.
Update: This happenend to me again a few times this afternoon and I can consistently resolve the problem by turning off the BT adapter and back on. No need to pair the device again.
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
add a comment |
Well, all I did was go to my device manager and turn off my bluetooth adapter. Reboot. Turn it back on, and re-pair the device.
I guess the answer here is just rinse lather and repeat rebooting and resetting adapters until it works.
Update: This happenend to me again a few times this afternoon and I can consistently resolve the problem by turning off the BT adapter and back on. No need to pair the device again.
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
Well, all I did was go to my device manager and turn off my bluetooth adapter. Reboot. Turn it back on, and re-pair the device.
I guess the answer here is just rinse lather and repeat rebooting and resetting adapters until it works.
Update: This happenend to me again a few times this afternoon and I can consistently resolve the problem by turning off the BT adapter and back on. No need to pair the device again.
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
edited Jul 24 '15 at 19:15
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
answered Jul 24 '15 at 15:21
matrixuglymatrixugly
2273413
2273413
add a comment |
add a comment |
I had the same problem with a Lenovo Yoga 900 with Windows 10. After the initial pairing, Playback Devices only showed Headset for default communication. While there was audio, it wasn't in stereo and sounded bad.
I rebooted my machine, repaired the headphones and now Playback Devices shows Headset Default Communication and Headphones Default Stereo. Headset still sounds bad / not stereo, but headphones now sound better.
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
answered May 29 '16 at 15:14
vikthorvikthor
112
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
add a comment |
I had the same problem with a Lenovo Yoga 900 with Windows 10. After the initial pairing, Playback Devices only showed Headset for default communication. While there was audio, it wasn't in stereo and sounded bad.
I rebooted my machine, repaired the headphones and now Playback Devices shows Headset Default Communication and Headphones Default Stereo. Headset still sounds bad / not stereo, but headphones now sound better.
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
answered May 29 '16 at 15:14
vikthorvikthor
112
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
add a comment |
I had the same problem with a Lenovo Yoga 900 with Windows 10. After the initial pairing, Playback Devices only showed Headset for default communication. While there was audio, it wasn't in stereo and sounded bad.
I rebooted my machine, repaired the headphones and now Playback Devices shows Headset Default Communication and Headphones Default Stereo. Headset still sounds bad / not stereo, but headphones now sound better.
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
answered May 29 '16 at 15:14
vikthorvikthor
112
I had the same problem with a Lenovo Yoga 900 with Windows 10. After the initial pairing, Playback Devices only showed Headset for default communication. While there was audio, it wasn't in stereo and sounded bad.
I rebooted my machine, repaired the headphones and now Playback Devices shows Headset Default Communication and Headphones Default Stereo. Headset still sounds bad / not stereo, but headphones now sound better.
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
answered May 29 '16 at 15:14
vikthorvikthor
112
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
edited Jun 6 '16 at 2:35
Simon Sheehan
7,632124268
7,632124268
answered May 29 '16 at 15:14
vikthorvikthor
112
answered May 29 '16 at 15:14
vikthorvikthor
112
answered May 29 '16 at 15:14
vikthorvikthor
112
112
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
add a comment |
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
Can you clarify what you mean by "repaired the headphones"?
– fixer1234
May 29 '16 at 16:21
add a comment |
Try this:
1) Go to: Control PanelAll Control Panel ItemsDevices and Printers
2) Right click the icon of the bluetooth headphones, click 'Properties'
3) Go to the tab Services, uncheck all, leave checked ONLY 'Audio Sink' and 'Remote Control'
This worked for me.
answered Mar 30 '17 at 16:08
user712723user712723
1
add a comment |
Try this:
1) Go to: Control PanelAll Control Panel ItemsDevices and Printers
2) Right click the icon of the bluetooth headphones, click 'Properties'
3) Go to the tab Services, uncheck all, leave checked ONLY 'Audio Sink' and 'Remote Control'
This worked for me.
answered Mar 30 '17 at 16:08
user712723user712723
1
add a comment |
Try this:
1) Go to: Control PanelAll Control Panel ItemsDevices and Printers
2) Right click the icon of the bluetooth headphones, click 'Properties'
3) Go to the tab Services, uncheck all, leave checked ONLY 'Audio Sink' and 'Remote Control'
This worked for me.
answered Mar 30 '17 at 16:08
user712723user712723
1
Try this:
1) Go to: Control PanelAll Control Panel ItemsDevices and Printers
2) Right click the icon of the bluetooth headphones, click 'Properties'
3) Go to the tab Services, uncheck all, leave checked ONLY 'Audio Sink' and 'Remote Control'
This worked for me.
answered Mar 30 '17 at 16:08
user712723user712723
1
answered Mar 30 '17 at 16:08
user712723user712723
1
answered Mar 30 '17 at 16:08
user712723user712723
1
answered Mar 30 '17 at 16:08
user712723user712723
1
1
add a comment |
add a comment |
I made few steps (beginning from installation). I had bluetooth USB inline for Windows 7 x64.
- installed generic software for bluetooth
- plugged in usb dongle and waited till Windows installs missing drivers
- switched my phones in pair-mode and added device in windows bluetooth manager .
- right clicked on and selected Sounds/Devices. New window opened and I selected first tab. Found my headphones with summary text (hands free) and turned it off.
- restarted PC and turned off PC
- when Windows reached desktop (with icons) i enabled my headphones (Windows should automatically connect with phones with STEREO). If nothing has changed (but it should happen) try manually enable STEREO in Sounds/Devices window.
answered Jan 3 at 14:58
deadfishdeadfish
1992214
add a comment |
I made few steps (beginning from installation). I had bluetooth USB inline for Windows 7 x64.
- installed generic software for bluetooth
- plugged in usb dongle and waited till Windows installs missing drivers
- switched my phones in pair-mode and added device in windows bluetooth manager .
- right clicked on and selected Sounds/Devices. New window opened and I selected first tab. Found my headphones with summary text (hands free) and turned it off.
- restarted PC and turned off PC
- when Windows reached desktop (with icons) i enabled my headphones (Windows should automatically connect with phones with STEREO). If nothing has changed (but it should happen) try manually enable STEREO in Sounds/Devices window.
answered Jan 3 at 14:58
deadfishdeadfish
1992214
add a comment |
I made few steps (beginning from installation). I had bluetooth USB inline for Windows 7 x64.
- installed generic software for bluetooth
- plugged in usb dongle and waited till Windows installs missing drivers
- switched my phones in pair-mode and added device in windows bluetooth manager .
- right clicked on and selected Sounds/Devices. New window opened and I selected first tab. Found my headphones with summary text (hands free) and turned it off.
- restarted PC and turned off PC
- when Windows reached desktop (with icons) i enabled my headphones (Windows should automatically connect with phones with STEREO). If nothing has changed (but it should happen) try manually enable STEREO in Sounds/Devices window.
answered Jan 3 at 14:58
deadfishdeadfish
1992214
I made few steps (beginning from installation). I had bluetooth USB inline for Windows 7 x64.
- installed generic software for bluetooth
- plugged in usb dongle and waited till Windows installs missing drivers
- switched my phones in pair-mode and added device in windows bluetooth manager .
- right clicked on and selected Sounds/Devices. New window opened and I selected first tab. Found my headphones with summary text (hands free) and turned it off.
- restarted PC and turned off PC
- when Windows reached desktop (with icons) i enabled my headphones (Windows should automatically connect with phones with STEREO). If nothing has changed (but it should happen) try manually enable STEREO in Sounds/Devices window.
answered Jan 3 at 14:58
deadfishdeadfish
1992214
answered Jan 3 at 14:58
deadfishdeadfish
1992214
answered Jan 3 at 14:58
deadfishdeadfish
1992214
answered Jan 3 at 14:58
deadfishdeadfish
1992214
1992214
add a comment |
add a comment |
I found the resolution by removing the Jabra 75 in the Devices and Printers section. And then reinstalling by searching for bluetooth. It's worked for 2 days perfectly since then.
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
add a comment |
I found the resolution by removing the Jabra 75 in the Devices and Printers section. And then reinstalling by searching for bluetooth. It's worked for 2 days perfectly since then.
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
add a comment |
I found the resolution by removing the Jabra 75 in the Devices and Printers section. And then reinstalling by searching for bluetooth. It's worked for 2 days perfectly since then.
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
I found the resolution by removing the Jabra 75 in the Devices and Printers section. And then reinstalling by searching for bluetooth. It's worked for 2 days perfectly since then.
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
answered Mar 31 '18 at 23:04
GwilsonGwilson
11
11
add a comment |
add a comment |
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