Ubuntu 18.04 Ethernet device not found (WiFi working fine)
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I am using a brand new Dell XPS 13 9370 (developer edition with Ubuntu 18.04) with Dell dock WD15 (which has a RealTek Gigabit ethernet adapter). The wired connection was working on the first day or two after set-up, but now the device is not found and only WiFi is working:
bart@bart:~$ ifconfig -a
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 2796 bytes 263389 (263.3 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 2796 bytes 263389 (263.3 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 10.16.60.2 netmask 255.255.192.0 broadcast 10.16.63.255
inet6 fe80::66a1:cfc:5a38:e81c prefixlen 64 scopeid 0x20<link>
ether 9c:b6:d0:92:e2:47 txqueuelen 1000 (Ethernet)
RX packets 14541 bytes 9101768 (9.1 MB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 10748 bytes 1753428 (1.7 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
There are no wired internet settings available in the Ubuntu GUI either, only wireless settings...
bart@bart:~$ sudo lshw -C network
*-network
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 32
serial: 9c:b6:d0:92:e2:47
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=ath10k_pci driverversion=4.15.0-1028-oem firmware=WLAN.RM.4.4.1-00079-QCARMSWPZ-1 ip=10.16.60.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:134 memory:dc000000-dc1fffff
Any help would be greatly appreciated!
networking drivers internet dell ethernet
asked Dec 4 at 10:12
Bart
11
add a comment |
up vote
0
down vote
favorite
I am using a brand new Dell XPS 13 9370 (developer edition with Ubuntu 18.04) with Dell dock WD15 (which has a RealTek Gigabit ethernet adapter). The wired connection was working on the first day or two after set-up, but now the device is not found and only WiFi is working:
bart@bart:~$ ifconfig -a
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 2796 bytes 263389 (263.3 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 2796 bytes 263389 (263.3 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 10.16.60.2 netmask 255.255.192.0 broadcast 10.16.63.255
inet6 fe80::66a1:cfc:5a38:e81c prefixlen 64 scopeid 0x20<link>
ether 9c:b6:d0:92:e2:47 txqueuelen 1000 (Ethernet)
RX packets 14541 bytes 9101768 (9.1 MB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 10748 bytes 1753428 (1.7 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
There are no wired internet settings available in the Ubuntu GUI either, only wireless settings...
bart@bart:~$ sudo lshw -C network
*-network
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 32
serial: 9c:b6:d0:92:e2:47
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=ath10k_pci driverversion=4.15.0-1028-oem firmware=WLAN.RM.4.4.1-00079-QCARMSWPZ-1 ip=10.16.60.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:134 memory:dc000000-dc1fffff
Any help would be greatly appreciated!
networking drivers internet dell ethernet
asked Dec 4 at 10:12
Bart
11
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I am using a brand new Dell XPS 13 9370 (developer edition with Ubuntu 18.04) with Dell dock WD15 (which has a RealTek Gigabit ethernet adapter). The wired connection was working on the first day or two after set-up, but now the device is not found and only WiFi is working:
bart@bart:~$ ifconfig -a
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 2796 bytes 263389 (263.3 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 2796 bytes 263389 (263.3 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 10.16.60.2 netmask 255.255.192.0 broadcast 10.16.63.255
inet6 fe80::66a1:cfc:5a38:e81c prefixlen 64 scopeid 0x20<link>
ether 9c:b6:d0:92:e2:47 txqueuelen 1000 (Ethernet)
RX packets 14541 bytes 9101768 (9.1 MB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 10748 bytes 1753428 (1.7 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
There are no wired internet settings available in the Ubuntu GUI either, only wireless settings...
bart@bart:~$ sudo lshw -C network
*-network
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 32
serial: 9c:b6:d0:92:e2:47
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=ath10k_pci driverversion=4.15.0-1028-oem firmware=WLAN.RM.4.4.1-00079-QCARMSWPZ-1 ip=10.16.60.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:134 memory:dc000000-dc1fffff
Any help would be greatly appreciated!
networking drivers internet dell ethernet
asked Dec 4 at 10:12
Bart
11
I am using a brand new Dell XPS 13 9370 (developer edition with Ubuntu 18.04) with Dell dock WD15 (which has a RealTek Gigabit ethernet adapter). The wired connection was working on the first day or two after set-up, but now the device is not found and only WiFi is working:
bart@bart:~$ ifconfig -a
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 2796 bytes 263389 (263.3 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 2796 bytes 263389 (263.3 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlp2s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 10.16.60.2 netmask 255.255.192.0 broadcast 10.16.63.255
inet6 fe80::66a1:cfc:5a38:e81c prefixlen 64 scopeid 0x20<link>
ether 9c:b6:d0:92:e2:47 txqueuelen 1000 (Ethernet)
RX packets 14541 bytes 9101768 (9.1 MB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 10748 bytes 1753428 (1.7 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
There are no wired internet settings available in the Ubuntu GUI either, only wireless settings...
bart@bart:~$ sudo lshw -C network
*-network
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 32
serial: 9c:b6:d0:92:e2:47
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=ath10k_pci driverversion=4.15.0-1028-oem firmware=WLAN.RM.4.4.1-00079-QCARMSWPZ-1 ip=10.16.60.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:134 memory:dc000000-dc1fffff
Any help would be greatly appreciated!
networking drivers internet dell ethernet
networking drivers internet dell ethernet
asked Dec 4 at 10:12
Bart
11
asked Dec 4 at 10:12
Bart
11
edited Dec 4 at 14:20
asked Dec 4 at 10:12
Bart
11
asked Dec 4 at 10:12
Bart
11
asked Dec 4 at 10:12
Bart
11
11
add a comment |
add a comment |
1 Answer
1
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oldest
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up vote
0
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The solution was to disable ehci_hcd kernel module loading by creating the following file:
bart@bart:/etc/modprobe.d$ cat blacklist-test.conf
blacklist ehci_hcd
I'm not sure exactly why this works, but it fixed my problem.
If anyone could offer an explanation or comments on side effects of this solution, I would be very grateful!
answered Dec 4 at 16:10
Bart
11
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
The solution was to disable ehci_hcd kernel module loading by creating the following file:
bart@bart:/etc/modprobe.d$ cat blacklist-test.conf
blacklist ehci_hcd
I'm not sure exactly why this works, but it fixed my problem.
If anyone could offer an explanation or comments on side effects of this solution, I would be very grateful!
answered Dec 4 at 16:10
Bart
11
add a comment |
up vote
0
down vote
The solution was to disable ehci_hcd kernel module loading by creating the following file:
bart@bart:/etc/modprobe.d$ cat blacklist-test.conf
blacklist ehci_hcd
I'm not sure exactly why this works, but it fixed my problem.
If anyone could offer an explanation or comments on side effects of this solution, I would be very grateful!
answered Dec 4 at 16:10
Bart
11
add a comment |
up vote
0
down vote
up vote
0
down vote
The solution was to disable ehci_hcd kernel module loading by creating the following file:
bart@bart:/etc/modprobe.d$ cat blacklist-test.conf
blacklist ehci_hcd
I'm not sure exactly why this works, but it fixed my problem.
If anyone could offer an explanation or comments on side effects of this solution, I would be very grateful!
answered Dec 4 at 16:10
Bart
11
The solution was to disable ehci_hcd kernel module loading by creating the following file:
bart@bart:/etc/modprobe.d$ cat blacklist-test.conf
blacklist ehci_hcd
I'm not sure exactly why this works, but it fixed my problem.
If anyone could offer an explanation or comments on side effects of this solution, I would be very grateful!
answered Dec 4 at 16:10
Bart
11
answered Dec 4 at 16:10
Bart
11
answered Dec 4 at 16:10
Bart
11
answered Dec 4 at 16:10
Bart
11
11
add a comment |
add a comment |
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