displaylink-driver-4.4.24.run experienced constant blackout on Ubuntu 18











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I have following hardware:




  1. Dell Latitude 7490 laptop

  2. Dell Docking station(displayLink plug and display)

  3. Two Dell displays(P2419H Dell 24 Monitor)


On top of that, I installed Ubuntu 18.04.1 LTS; in order to enable dell docking station and dual monitors, I also installed displaylink-driver-4.4.24.run from https://www.displaylink.com/downloads/ubuntu.



After installation, most of time, it works fine. But there is an annoying issue: two dell monitors constantly went blackout without reasons even though I was actively working on the computer without idle time, at that moment, the whole docking station was not working anymore.



To solve the issue, I have to unplug the docking station cable from laptop , then re-plug the docking station cable to laptop. Then the two monitors will restore to original state.



Please advise if it's a driver issue or something else.



Thanks & regards










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    up vote
    0
    down vote

    favorite












    I have following hardware:




    1. Dell Latitude 7490 laptop

    2. Dell Docking station(displayLink plug and display)

    3. Two Dell displays(P2419H Dell 24 Monitor)


    On top of that, I installed Ubuntu 18.04.1 LTS; in order to enable dell docking station and dual monitors, I also installed displaylink-driver-4.4.24.run from https://www.displaylink.com/downloads/ubuntu.



    After installation, most of time, it works fine. But there is an annoying issue: two dell monitors constantly went blackout without reasons even though I was actively working on the computer without idle time, at that moment, the whole docking station was not working anymore.



    To solve the issue, I have to unplug the docking station cable from laptop , then re-plug the docking station cable to laptop. Then the two monitors will restore to original state.



    Please advise if it's a driver issue or something else.



    Thanks & regards










    share|improve this question
























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have following hardware:




      1. Dell Latitude 7490 laptop

      2. Dell Docking station(displayLink plug and display)

      3. Two Dell displays(P2419H Dell 24 Monitor)


      On top of that, I installed Ubuntu 18.04.1 LTS; in order to enable dell docking station and dual monitors, I also installed displaylink-driver-4.4.24.run from https://www.displaylink.com/downloads/ubuntu.



      After installation, most of time, it works fine. But there is an annoying issue: two dell monitors constantly went blackout without reasons even though I was actively working on the computer without idle time, at that moment, the whole docking station was not working anymore.



      To solve the issue, I have to unplug the docking station cable from laptop , then re-plug the docking station cable to laptop. Then the two monitors will restore to original state.



      Please advise if it's a driver issue or something else.



      Thanks & regards










      share|improve this question













      I have following hardware:




      1. Dell Latitude 7490 laptop

      2. Dell Docking station(displayLink plug and display)

      3. Two Dell displays(P2419H Dell 24 Monitor)


      On top of that, I installed Ubuntu 18.04.1 LTS; in order to enable dell docking station and dual monitors, I also installed displaylink-driver-4.4.24.run from https://www.displaylink.com/downloads/ubuntu.



      After installation, most of time, it works fine. But there is an annoying issue: two dell monitors constantly went blackout without reasons even though I was actively working on the computer without idle time, at that moment, the whole docking station was not working anymore.



      To solve the issue, I have to unplug the docking station cable from laptop , then re-plug the docking station cable to laptop. Then the two monitors will restore to original state.



      Please advise if it's a driver issue or something else.



      Thanks & regards







      18.04 dell dual-monitor docking






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      asked Dec 5 at 3:39









      Bo Ye

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