Fingerprint stopped working after password changed
Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.
If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.
This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.
I have already reset my admin fingerprints, but this did not change anything.
It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.
Is there a way to fix this?
windows-10 authentication fingerprint
asked Jan 16 at 15:56
BerendBerend
1,5301713
add a comment |
Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.
If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.
This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.
I have already reset my admin fingerprints, but this did not change anything.
It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.
Is there a way to fix this?
windows-10 authentication fingerprint
asked Jan 16 at 15:56
BerendBerend
1,5301713
add a comment |
Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.
If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.
This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.
I have already reset my admin fingerprints, but this did not change anything.
It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.
Is there a way to fix this?
windows-10 authentication fingerprint
asked Jan 16 at 15:56
BerendBerend
1,5301713
Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.
If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.
This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.
I have already reset my admin fingerprints, but this did not change anything.
It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.
Is there a way to fix this?
windows-10 authentication fingerprint
windows-10 authentication fingerprint
asked Jan 16 at 15:56
BerendBerend
1,5301713
asked Jan 16 at 15:56
BerendBerend
1,5301713
asked Jan 16 at 15:56
BerendBerend
1,5301713
asked Jan 16 at 15:56
BerendBerend
1,5301713
asked Jan 16 at 15:56
BerendBerend
1,5301713
1,5301713
add a comment |
add a comment |
1 Answer
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The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.
answered Jan 17 at 7:31
BerendBerend
1,5301713
add a comment |
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1 Answer
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1 Answer
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oldest
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The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.
answered Jan 17 at 7:31
BerendBerend
1,5301713
add a comment |
The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.
answered Jan 17 at 7:31
BerendBerend
1,5301713
add a comment |
The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.
answered Jan 17 at 7:31
BerendBerend
1,5301713
The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.
answered Jan 17 at 7:31
BerendBerend
1,5301713
answered Jan 17 at 7:31
BerendBerend
1,5301713
answered Jan 17 at 7:31
BerendBerend
1,5301713
answered Jan 17 at 7:31
BerendBerend
1,5301713
1,5301713
add a comment |
add a comment |
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