Cursor flickering and jumping to bottom left corner












3














I am using Windows 10 (on a Lenovo Laptop) and over the past few days, I have been facing a strange problem. My cursor randomly starts to blink and goes to the bottom left corner of the screen and automatically clicks on the Search bar.



I searched online about this problem and a forum recommended disabling the search bar. I made this change but my problem still persists. The cursor now goes to the same spot, but instead of clicking on the Search bar, it now clicks on Task View.



This is happening repeatedly and I do not know how to fix this. I have also tried restarting my computer several times.



How can I fix this?










share|improve this question
























  • Are you using a laptop or desktop? If you have a mouse, can you remove the mouse and see if it happens? If you use bluetooth, try turning it off to make sure there is no previously paired BT pointing device taking control. If you have a laptop, you can also disable the touchpad via Settings.
    – some user
    May 19 '17 at 18:53










  • Might Cortana be getting involved?
    – TOOGAM
    May 21 '17 at 6:31










  • Is this with the builtin mouse? How old is the laptop? Did it come w/windows 10 on it? tnx! - A*a
    – Astara
    May 22 '17 at 17:10










  • @Astara: This is with an external USB mouse. The laptop came with Windows 10 on it, It's about 1.5 years old.
    – Patthebug
    May 22 '17 at 20:53










  • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02
















3














I am using Windows 10 (on a Lenovo Laptop) and over the past few days, I have been facing a strange problem. My cursor randomly starts to blink and goes to the bottom left corner of the screen and automatically clicks on the Search bar.



I searched online about this problem and a forum recommended disabling the search bar. I made this change but my problem still persists. The cursor now goes to the same spot, but instead of clicking on the Search bar, it now clicks on Task View.



This is happening repeatedly and I do not know how to fix this. I have also tried restarting my computer several times.



How can I fix this?










share|improve this question
























  • Are you using a laptop or desktop? If you have a mouse, can you remove the mouse and see if it happens? If you use bluetooth, try turning it off to make sure there is no previously paired BT pointing device taking control. If you have a laptop, you can also disable the touchpad via Settings.
    – some user
    May 19 '17 at 18:53










  • Might Cortana be getting involved?
    – TOOGAM
    May 21 '17 at 6:31










  • Is this with the builtin mouse? How old is the laptop? Did it come w/windows 10 on it? tnx! - A*a
    – Astara
    May 22 '17 at 17:10










  • @Astara: This is with an external USB mouse. The laptop came with Windows 10 on it, It's about 1.5 years old.
    – Patthebug
    May 22 '17 at 20:53










  • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02














3












3








3


0





I am using Windows 10 (on a Lenovo Laptop) and over the past few days, I have been facing a strange problem. My cursor randomly starts to blink and goes to the bottom left corner of the screen and automatically clicks on the Search bar.



I searched online about this problem and a forum recommended disabling the search bar. I made this change but my problem still persists. The cursor now goes to the same spot, but instead of clicking on the Search bar, it now clicks on Task View.



This is happening repeatedly and I do not know how to fix this. I have also tried restarting my computer several times.



How can I fix this?










share|improve this question















I am using Windows 10 (on a Lenovo Laptop) and over the past few days, I have been facing a strange problem. My cursor randomly starts to blink and goes to the bottom left corner of the screen and automatically clicks on the Search bar.



I searched online about this problem and a forum recommended disabling the search bar. I made this change but my problem still persists. The cursor now goes to the same spot, but instead of clicking on the Search bar, it now clicks on Task View.



This is happening repeatedly and I do not know how to fix this. I have also tried restarting my computer several times.



How can I fix this?







windows windows-10






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 22 '17 at 17:03

























asked May 17 '17 at 17:59









Patthebug

6614




6614












  • Are you using a laptop or desktop? If you have a mouse, can you remove the mouse and see if it happens? If you use bluetooth, try turning it off to make sure there is no previously paired BT pointing device taking control. If you have a laptop, you can also disable the touchpad via Settings.
    – some user
    May 19 '17 at 18:53










  • Might Cortana be getting involved?
    – TOOGAM
    May 21 '17 at 6:31










  • Is this with the builtin mouse? How old is the laptop? Did it come w/windows 10 on it? tnx! - A*a
    – Astara
    May 22 '17 at 17:10










  • @Astara: This is with an external USB mouse. The laptop came with Windows 10 on it, It's about 1.5 years old.
    – Patthebug
    May 22 '17 at 20:53










  • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02


















  • Are you using a laptop or desktop? If you have a mouse, can you remove the mouse and see if it happens? If you use bluetooth, try turning it off to make sure there is no previously paired BT pointing device taking control. If you have a laptop, you can also disable the touchpad via Settings.
    – some user
    May 19 '17 at 18:53










  • Might Cortana be getting involved?
    – TOOGAM
    May 21 '17 at 6:31










  • Is this with the builtin mouse? How old is the laptop? Did it come w/windows 10 on it? tnx! - A*a
    – Astara
    May 22 '17 at 17:10










  • @Astara: This is with an external USB mouse. The laptop came with Windows 10 on it, It's about 1.5 years old.
    – Patthebug
    May 22 '17 at 20:53










  • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02
















Are you using a laptop or desktop? If you have a mouse, can you remove the mouse and see if it happens? If you use bluetooth, try turning it off to make sure there is no previously paired BT pointing device taking control. If you have a laptop, you can also disable the touchpad via Settings.
– some user
May 19 '17 at 18:53




Are you using a laptop or desktop? If you have a mouse, can you remove the mouse and see if it happens? If you use bluetooth, try turning it off to make sure there is no previously paired BT pointing device taking control. If you have a laptop, you can also disable the touchpad via Settings.
– some user
May 19 '17 at 18:53












Might Cortana be getting involved?
– TOOGAM
May 21 '17 at 6:31




Might Cortana be getting involved?
– TOOGAM
May 21 '17 at 6:31












Is this with the builtin mouse? How old is the laptop? Did it come w/windows 10 on it? tnx! - A*a
– Astara
May 22 '17 at 17:10




Is this with the builtin mouse? How old is the laptop? Did it come w/windows 10 on it? tnx! - A*a
– Astara
May 22 '17 at 17:10












@Astara: This is with an external USB mouse. The laptop came with Windows 10 on it, It's about 1.5 years old.
– Patthebug
May 22 '17 at 20:53




@Astara: This is with an external USB mouse. The laptop came with Windows 10 on it, It's about 1.5 years old.
– Patthebug
May 22 '17 at 20:53












so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
– Patthebug
Jun 1 '17 at 22:02




so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
– Patthebug
Jun 1 '17 at 22:02










3 Answers
3






active

oldest

votes


















0














A mouse that develops a mind of its own is a broken mouse.



Try cleaning up all internal contacts (if you can), and try again.
Or try another mouse, and if it works then just replace your own..






share|improve this answer





















  • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02










  • Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
    – harrymc
    Jun 2 '17 at 18:05



















0















  1. If it is a wireless mouse, look for battery problems, or interference (i.e. try a wired mouse).


  2. In some games, this same symptom was caused by having a gamepad (like an Xbox controller) plugged into the PC at the same time. It wouldn't get initialized properly so would generate phantom move requests. In the same way, multiple mice could cause the same type of problem.



It's most likely due to hardware - either interfering with your mouse or a problem with the mouse. Either way, try an alternative mouse, try unplugging all 'extra' devices from your computer (printers, scanners, headphones, microphones, etc... especially USB devices if your mouse is USB-based).



Does the mouse still move if you unplug the mouse? If so, this would tell you it isn't the mouse. Have you tried a different port? If it's a USB mouse, have you tried a different USB port? Please try another mouse -- preferably a hard-wired one. Please update your question with things you have tried.



==UPDATE==:
Since you say you are using an external USB-mouse on your laptop, can I assume the laptop has a builtin cursor-movement type device (touchpad or stick)? If so,



0) (repeating a previous point) -- It would be REAL helpful if you could try
another external-mouse type device to see if it does the same thing.



1) Does the problem happen when using the builtin-device (and with the external mouse unplugged)?



~2) I hate to suggest a 2nd way -- since if your ext-mouse, for some reason doesn't work you need to know how to navigate Win10 with your keyboard sufficiently well to reinstall a driver, BUT, if you do feel comfortable doing this, create a restore point and disable the built-in mouse-type device in the "Devices" Control panel; then see if the external-mouse works properly.
(note -- if it doesn't, that's when you need to know how to use the keyboard, well-enough, to restore your 'restore point'.



Update (saw your message that the internal mouse, by itself, is showing the problem). Yuck.



Now we know it has nothing to do with the mouse or its connections. Wow! Cripes! It has to be something w/the builtin mouse.



It could be a driver. Have you tried looking for any updated drivers for the builtin-mouse from your manufacturer's website or the maker of the builtin-pointer device?



I'm starting to wonder if it could possibly be a hardware fault in the built-in device (or maybe it got dirty -- dust or something got inside).



While it certainly is possible to take apart a laptop for cleaning, it is certainly not for the faint-of-heart and may affect any warranty you might have (though if you do, you might try contacting the computer's service department).



So 1st driver checking, 2nd warranty checking, 3rd op is to reconnect an external mouse. Once it is working, you'll need to disable the driver for your builtin mouse through the Device Manager. You'll need to make sure you disable the correct device -- i.e. find it before you attach a new mouse, if you can. After getting new mouse to work, then go back in and disable the internal mouse. On the Device Manager, it should be under "Mice and other pointing devices" (at least on my Win7 version). Hopefully the internal mouse has its own entry -- it shouldn't be the same driver as your external mouse -- if it is, that's a problem, but hoping it won't be.



Does that give you some more steps to try?
cheers
-Astara






share|improve this answer























  • That's helpful. I'll try that and update. Thank you!
    – Patthebug
    May 22 '17 at 17:01












  • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
    – Patthebug
    Jun 1 '17 at 22:02





















0














You say elsewhere that you have tried unplugging the mouse and just using the trackpad but you are still seeing the same symptoms. It's possible that the trackpad is the cause of the problem. Try disabling your trackpad and seeing if the problem persists.



You can disable your trackpad by going to 'Change your mouse settings', clicking 'Additional mouse options', and unchecking 'Enable TrackPad'






share|improve this answer





















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    3 Answers
    3






    active

    oldest

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    3 Answers
    3






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    A mouse that develops a mind of its own is a broken mouse.



    Try cleaning up all internal contacts (if you can), and try again.
    Or try another mouse, and if it works then just replace your own..






    share|improve this answer





















    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
      – Patthebug
      Jun 1 '17 at 22:02










    • Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
      – harrymc
      Jun 2 '17 at 18:05
















    0














    A mouse that develops a mind of its own is a broken mouse.



    Try cleaning up all internal contacts (if you can), and try again.
    Or try another mouse, and if it works then just replace your own..






    share|improve this answer





















    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
      – Patthebug
      Jun 1 '17 at 22:02










    • Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
      – harrymc
      Jun 2 '17 at 18:05














    0












    0








    0






    A mouse that develops a mind of its own is a broken mouse.



    Try cleaning up all internal contacts (if you can), and try again.
    Or try another mouse, and if it works then just replace your own..






    share|improve this answer












    A mouse that develops a mind of its own is a broken mouse.



    Try cleaning up all internal contacts (if you can), and try again.
    Or try another mouse, and if it works then just replace your own..







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered May 20 '17 at 12:20









    harrymc

    253k12259560




    253k12259560












    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
      – Patthebug
      Jun 1 '17 at 22:02










    • Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
      – harrymc
      Jun 2 '17 at 18:05


















    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
      – Patthebug
      Jun 1 '17 at 22:02










    • Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
      – harrymc
      Jun 2 '17 at 18:05
















    so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02




    so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem
    – Patthebug
    Jun 1 '17 at 22:02












    Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
    – harrymc
    Jun 2 '17 at 18:05




    Try to boot in Safe mode, and if this does not happen any more than some installed application is responsible for the problem.
    – harrymc
    Jun 2 '17 at 18:05













    0















    1. If it is a wireless mouse, look for battery problems, or interference (i.e. try a wired mouse).


    2. In some games, this same symptom was caused by having a gamepad (like an Xbox controller) plugged into the PC at the same time. It wouldn't get initialized properly so would generate phantom move requests. In the same way, multiple mice could cause the same type of problem.



    It's most likely due to hardware - either interfering with your mouse or a problem with the mouse. Either way, try an alternative mouse, try unplugging all 'extra' devices from your computer (printers, scanners, headphones, microphones, etc... especially USB devices if your mouse is USB-based).



    Does the mouse still move if you unplug the mouse? If so, this would tell you it isn't the mouse. Have you tried a different port? If it's a USB mouse, have you tried a different USB port? Please try another mouse -- preferably a hard-wired one. Please update your question with things you have tried.



    ==UPDATE==:
    Since you say you are using an external USB-mouse on your laptop, can I assume the laptop has a builtin cursor-movement type device (touchpad or stick)? If so,



    0) (repeating a previous point) -- It would be REAL helpful if you could try
    another external-mouse type device to see if it does the same thing.



    1) Does the problem happen when using the builtin-device (and with the external mouse unplugged)?



    ~2) I hate to suggest a 2nd way -- since if your ext-mouse, for some reason doesn't work you need to know how to navigate Win10 with your keyboard sufficiently well to reinstall a driver, BUT, if you do feel comfortable doing this, create a restore point and disable the built-in mouse-type device in the "Devices" Control panel; then see if the external-mouse works properly.
    (note -- if it doesn't, that's when you need to know how to use the keyboard, well-enough, to restore your 'restore point'.



    Update (saw your message that the internal mouse, by itself, is showing the problem). Yuck.



    Now we know it has nothing to do with the mouse or its connections. Wow! Cripes! It has to be something w/the builtin mouse.



    It could be a driver. Have you tried looking for any updated drivers for the builtin-mouse from your manufacturer's website or the maker of the builtin-pointer device?



    I'm starting to wonder if it could possibly be a hardware fault in the built-in device (or maybe it got dirty -- dust or something got inside).



    While it certainly is possible to take apart a laptop for cleaning, it is certainly not for the faint-of-heart and may affect any warranty you might have (though if you do, you might try contacting the computer's service department).



    So 1st driver checking, 2nd warranty checking, 3rd op is to reconnect an external mouse. Once it is working, you'll need to disable the driver for your builtin mouse through the Device Manager. You'll need to make sure you disable the correct device -- i.e. find it before you attach a new mouse, if you can. After getting new mouse to work, then go back in and disable the internal mouse. On the Device Manager, it should be under "Mice and other pointing devices" (at least on my Win7 version). Hopefully the internal mouse has its own entry -- it shouldn't be the same driver as your external mouse -- if it is, that's a problem, but hoping it won't be.



    Does that give you some more steps to try?
    cheers
    -Astara






    share|improve this answer























    • That's helpful. I'll try that and update. Thank you!
      – Patthebug
      May 22 '17 at 17:01












    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
      – Patthebug
      Jun 1 '17 at 22:02


















    0















    1. If it is a wireless mouse, look for battery problems, or interference (i.e. try a wired mouse).


    2. In some games, this same symptom was caused by having a gamepad (like an Xbox controller) plugged into the PC at the same time. It wouldn't get initialized properly so would generate phantom move requests. In the same way, multiple mice could cause the same type of problem.



    It's most likely due to hardware - either interfering with your mouse or a problem with the mouse. Either way, try an alternative mouse, try unplugging all 'extra' devices from your computer (printers, scanners, headphones, microphones, etc... especially USB devices if your mouse is USB-based).



    Does the mouse still move if you unplug the mouse? If so, this would tell you it isn't the mouse. Have you tried a different port? If it's a USB mouse, have you tried a different USB port? Please try another mouse -- preferably a hard-wired one. Please update your question with things you have tried.



    ==UPDATE==:
    Since you say you are using an external USB-mouse on your laptop, can I assume the laptop has a builtin cursor-movement type device (touchpad or stick)? If so,



    0) (repeating a previous point) -- It would be REAL helpful if you could try
    another external-mouse type device to see if it does the same thing.



    1) Does the problem happen when using the builtin-device (and with the external mouse unplugged)?



    ~2) I hate to suggest a 2nd way -- since if your ext-mouse, for some reason doesn't work you need to know how to navigate Win10 with your keyboard sufficiently well to reinstall a driver, BUT, if you do feel comfortable doing this, create a restore point and disable the built-in mouse-type device in the "Devices" Control panel; then see if the external-mouse works properly.
    (note -- if it doesn't, that's when you need to know how to use the keyboard, well-enough, to restore your 'restore point'.



    Update (saw your message that the internal mouse, by itself, is showing the problem). Yuck.



    Now we know it has nothing to do with the mouse or its connections. Wow! Cripes! It has to be something w/the builtin mouse.



    It could be a driver. Have you tried looking for any updated drivers for the builtin-mouse from your manufacturer's website or the maker of the builtin-pointer device?



    I'm starting to wonder if it could possibly be a hardware fault in the built-in device (or maybe it got dirty -- dust or something got inside).



    While it certainly is possible to take apart a laptop for cleaning, it is certainly not for the faint-of-heart and may affect any warranty you might have (though if you do, you might try contacting the computer's service department).



    So 1st driver checking, 2nd warranty checking, 3rd op is to reconnect an external mouse. Once it is working, you'll need to disable the driver for your builtin mouse through the Device Manager. You'll need to make sure you disable the correct device -- i.e. find it before you attach a new mouse, if you can. After getting new mouse to work, then go back in and disable the internal mouse. On the Device Manager, it should be under "Mice and other pointing devices" (at least on my Win7 version). Hopefully the internal mouse has its own entry -- it shouldn't be the same driver as your external mouse -- if it is, that's a problem, but hoping it won't be.



    Does that give you some more steps to try?
    cheers
    -Astara






    share|improve this answer























    • That's helpful. I'll try that and update. Thank you!
      – Patthebug
      May 22 '17 at 17:01












    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
      – Patthebug
      Jun 1 '17 at 22:02
















    0












    0








    0







    1. If it is a wireless mouse, look for battery problems, or interference (i.e. try a wired mouse).


    2. In some games, this same symptom was caused by having a gamepad (like an Xbox controller) plugged into the PC at the same time. It wouldn't get initialized properly so would generate phantom move requests. In the same way, multiple mice could cause the same type of problem.



    It's most likely due to hardware - either interfering with your mouse or a problem with the mouse. Either way, try an alternative mouse, try unplugging all 'extra' devices from your computer (printers, scanners, headphones, microphones, etc... especially USB devices if your mouse is USB-based).



    Does the mouse still move if you unplug the mouse? If so, this would tell you it isn't the mouse. Have you tried a different port? If it's a USB mouse, have you tried a different USB port? Please try another mouse -- preferably a hard-wired one. Please update your question with things you have tried.



    ==UPDATE==:
    Since you say you are using an external USB-mouse on your laptop, can I assume the laptop has a builtin cursor-movement type device (touchpad or stick)? If so,



    0) (repeating a previous point) -- It would be REAL helpful if you could try
    another external-mouse type device to see if it does the same thing.



    1) Does the problem happen when using the builtin-device (and with the external mouse unplugged)?



    ~2) I hate to suggest a 2nd way -- since if your ext-mouse, for some reason doesn't work you need to know how to navigate Win10 with your keyboard sufficiently well to reinstall a driver, BUT, if you do feel comfortable doing this, create a restore point and disable the built-in mouse-type device in the "Devices" Control panel; then see if the external-mouse works properly.
    (note -- if it doesn't, that's when you need to know how to use the keyboard, well-enough, to restore your 'restore point'.



    Update (saw your message that the internal mouse, by itself, is showing the problem). Yuck.



    Now we know it has nothing to do with the mouse or its connections. Wow! Cripes! It has to be something w/the builtin mouse.



    It could be a driver. Have you tried looking for any updated drivers for the builtin-mouse from your manufacturer's website or the maker of the builtin-pointer device?



    I'm starting to wonder if it could possibly be a hardware fault in the built-in device (or maybe it got dirty -- dust or something got inside).



    While it certainly is possible to take apart a laptop for cleaning, it is certainly not for the faint-of-heart and may affect any warranty you might have (though if you do, you might try contacting the computer's service department).



    So 1st driver checking, 2nd warranty checking, 3rd op is to reconnect an external mouse. Once it is working, you'll need to disable the driver for your builtin mouse through the Device Manager. You'll need to make sure you disable the correct device -- i.e. find it before you attach a new mouse, if you can. After getting new mouse to work, then go back in and disable the internal mouse. On the Device Manager, it should be under "Mice and other pointing devices" (at least on my Win7 version). Hopefully the internal mouse has its own entry -- it shouldn't be the same driver as your external mouse -- if it is, that's a problem, but hoping it won't be.



    Does that give you some more steps to try?
    cheers
    -Astara






    share|improve this answer















    1. If it is a wireless mouse, look for battery problems, or interference (i.e. try a wired mouse).


    2. In some games, this same symptom was caused by having a gamepad (like an Xbox controller) plugged into the PC at the same time. It wouldn't get initialized properly so would generate phantom move requests. In the same way, multiple mice could cause the same type of problem.



    It's most likely due to hardware - either interfering with your mouse or a problem with the mouse. Either way, try an alternative mouse, try unplugging all 'extra' devices from your computer (printers, scanners, headphones, microphones, etc... especially USB devices if your mouse is USB-based).



    Does the mouse still move if you unplug the mouse? If so, this would tell you it isn't the mouse. Have you tried a different port? If it's a USB mouse, have you tried a different USB port? Please try another mouse -- preferably a hard-wired one. Please update your question with things you have tried.



    ==UPDATE==:
    Since you say you are using an external USB-mouse on your laptop, can I assume the laptop has a builtin cursor-movement type device (touchpad or stick)? If so,



    0) (repeating a previous point) -- It would be REAL helpful if you could try
    another external-mouse type device to see if it does the same thing.



    1) Does the problem happen when using the builtin-device (and with the external mouse unplugged)?



    ~2) I hate to suggest a 2nd way -- since if your ext-mouse, for some reason doesn't work you need to know how to navigate Win10 with your keyboard sufficiently well to reinstall a driver, BUT, if you do feel comfortable doing this, create a restore point and disable the built-in mouse-type device in the "Devices" Control panel; then see if the external-mouse works properly.
    (note -- if it doesn't, that's when you need to know how to use the keyboard, well-enough, to restore your 'restore point'.



    Update (saw your message that the internal mouse, by itself, is showing the problem). Yuck.



    Now we know it has nothing to do with the mouse or its connections. Wow! Cripes! It has to be something w/the builtin mouse.



    It could be a driver. Have you tried looking for any updated drivers for the builtin-mouse from your manufacturer's website or the maker of the builtin-pointer device?



    I'm starting to wonder if it could possibly be a hardware fault in the built-in device (or maybe it got dirty -- dust or something got inside).



    While it certainly is possible to take apart a laptop for cleaning, it is certainly not for the faint-of-heart and may affect any warranty you might have (though if you do, you might try contacting the computer's service department).



    So 1st driver checking, 2nd warranty checking, 3rd op is to reconnect an external mouse. Once it is working, you'll need to disable the driver for your builtin mouse through the Device Manager. You'll need to make sure you disable the correct device -- i.e. find it before you attach a new mouse, if you can. After getting new mouse to work, then go back in and disable the internal mouse. On the Device Manager, it should be under "Mice and other pointing devices" (at least on my Win7 version). Hopefully the internal mouse has its own entry -- it shouldn't be the same driver as your external mouse -- if it is, that's a problem, but hoping it won't be.



    Does that give you some more steps to try?
    cheers
    -Astara







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited Jun 2 '17 at 9:18

























    answered May 21 '17 at 5:23









    Astara

    56938




    56938












    • That's helpful. I'll try that and update. Thank you!
      – Patthebug
      May 22 '17 at 17:01












    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
      – Patthebug
      Jun 1 '17 at 22:02




















    • That's helpful. I'll try that and update. Thank you!
      – Patthebug
      May 22 '17 at 17:01












    • so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
      – Patthebug
      Jun 1 '17 at 22:02


















    That's helpful. I'll try that and update. Thank you!
    – Patthebug
    May 22 '17 at 17:01






    That's helpful. I'll try that and update. Thank you!
    – Patthebug
    May 22 '17 at 17:01














    so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
    – Patthebug
    Jun 1 '17 at 22:02






    so I tried to remove the external mouse and tried to work only with the mousepad, and unfortunately, I still have the same problem. I also don't have any external devices connected.
    – Patthebug
    Jun 1 '17 at 22:02













    0














    You say elsewhere that you have tried unplugging the mouse and just using the trackpad but you are still seeing the same symptoms. It's possible that the trackpad is the cause of the problem. Try disabling your trackpad and seeing if the problem persists.



    You can disable your trackpad by going to 'Change your mouse settings', clicking 'Additional mouse options', and unchecking 'Enable TrackPad'






    share|improve this answer


























      0














      You say elsewhere that you have tried unplugging the mouse and just using the trackpad but you are still seeing the same symptoms. It's possible that the trackpad is the cause of the problem. Try disabling your trackpad and seeing if the problem persists.



      You can disable your trackpad by going to 'Change your mouse settings', clicking 'Additional mouse options', and unchecking 'Enable TrackPad'






      share|improve this answer
























        0












        0








        0






        You say elsewhere that you have tried unplugging the mouse and just using the trackpad but you are still seeing the same symptoms. It's possible that the trackpad is the cause of the problem. Try disabling your trackpad and seeing if the problem persists.



        You can disable your trackpad by going to 'Change your mouse settings', clicking 'Additional mouse options', and unchecking 'Enable TrackPad'






        share|improve this answer












        You say elsewhere that you have tried unplugging the mouse and just using the trackpad but you are still seeing the same symptoms. It's possible that the trackpad is the cause of the problem. Try disabling your trackpad and seeing if the problem persists.



        You can disable your trackpad by going to 'Change your mouse settings', clicking 'Additional mouse options', and unchecking 'Enable TrackPad'







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jul 3 at 9:24









        Trebor

        1011




        1011






























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