Failing HDD Data Recovery
0
I'm not sure if this is the correct forum, but it seemed to be the closest I could find. I have an external hard drive enclosure with a WD green 2TB HDD that no longer works. I've removed it from the enclosure and have it connected with a usable sata>USB3 connector. The HDD spins up, and doesn't make much noise otherwise. It will occasionally be found for 4-5 seconds, then disappear again for several minutes. Any thoughts on how to recover the data on this drive?
Edit: working with Ubuntu 18.04. Can't seem to get the drive to mount.
hard-drive data-recovery
asked Jan 10 at 21:27
LexITSolLexITSol
63
|
show 8 more comments
0
I'm not sure if this is the correct forum, but it seemed to be the closest I could find. I have an external hard drive enclosure with a WD green 2TB HDD that no longer works. I've removed it from the enclosure and have it connected with a usable sata>USB3 connector. The HDD spins up, and doesn't make much noise otherwise. It will occasionally be found for 4-5 seconds, then disappear again for several minutes. Any thoughts on how to recover the data on this drive?
Edit: working with Ubuntu 18.04. Can't seem to get the drive to mount.
hard-drive data-recovery
asked Jan 10 at 21:27
LexITSolLexITSol
63
Possible off-topic question. You've only mentioned a hardware issue with a drive, but have not made any mention of Ubuntu or any flavor of Ubuntu that this Q&A site is about. Have you looked into the health of the drive (smartctletc) to see what is the drive's condition according to the drive (and not just visual/audible observations), but I would suggest a link on how this relates to Ubuntu otherwise it's off-topic.
– guiverc
Jan 10 at 22:08
Some external drives use an encryption prevent the drive from being installed internally. I am not sure if your drive falls into that category or not: support.wdc.com/knowledgebase/answer.aspx?ID=15150 There is also a chance that the drive itself is bad. Best to put it back in the enclosure and contact or troubleshoot it with Western Digital.
– Terrance
Jan 11 at 0:59
It doesn't populate with smartctl
– LexITSol
Jan 11 at 1:02
It sounds like the drive is totally inaccessible, yes? Some drives that have been in an external enclosure won't work directly on a SATA port, due to the chip found on the enclosure's internal USB to SATA module. Now... as crazy as this sounds... reinstall the drive into the external enclosure, but do not put the full enclosure case back on... leave the drive visible... then place the enclosure/drive into thefreezer... for about 1/2 hour... then remove it from thefreezer, andquickly connectit to the computer and see if you can recover any data from it. Report back to @heynnema
– heynnema
Jan 11 at 2:15
@heynnema very interesting, I'll try it tomorrow and let you know how it went!
– LexITSol
Jan 11 at 2:21
|
show 8 more comments
0
0
0
I'm not sure if this is the correct forum, but it seemed to be the closest I could find. I have an external hard drive enclosure with a WD green 2TB HDD that no longer works. I've removed it from the enclosure and have it connected with a usable sata>USB3 connector. The HDD spins up, and doesn't make much noise otherwise. It will occasionally be found for 4-5 seconds, then disappear again for several minutes. Any thoughts on how to recover the data on this drive?
Edit: working with Ubuntu 18.04. Can't seem to get the drive to mount.
hard-drive data-recovery
asked Jan 10 at 21:27
LexITSolLexITSol
63
I'm not sure if this is the correct forum, but it seemed to be the closest I could find. I have an external hard drive enclosure with a WD green 2TB HDD that no longer works. I've removed it from the enclosure and have it connected with a usable sata>USB3 connector. The HDD spins up, and doesn't make much noise otherwise. It will occasionally be found for 4-5 seconds, then disappear again for several minutes. Any thoughts on how to recover the data on this drive?
Edit: working with Ubuntu 18.04. Can't seem to get the drive to mount.
hard-drive data-recovery
hard-drive data-recovery
asked Jan 10 at 21:27
LexITSolLexITSol
63
asked Jan 10 at 21:27
LexITSolLexITSol
63
edited Jan 10 at 22:19
LexITSol
asked Jan 10 at 21:27
LexITSolLexITSol
63
asked Jan 10 at 21:27
LexITSolLexITSol
63
asked Jan 10 at 21:27
LexITSolLexITSol
63
63
Possible off-topic question. You've only mentioned a hardware issue with a drive, but have not made any mention of Ubuntu or any flavor of Ubuntu that this Q&A site is about. Have you looked into the health of the drive (smartctletc) to see what is the drive's condition according to the drive (and not just visual/audible observations), but I would suggest a link on how this relates to Ubuntu otherwise it's off-topic.
– guiverc
Jan 10 at 22:08
Some external drives use an encryption prevent the drive from being installed internally. I am not sure if your drive falls into that category or not: support.wdc.com/knowledgebase/answer.aspx?ID=15150 There is also a chance that the drive itself is bad. Best to put it back in the enclosure and contact or troubleshoot it with Western Digital.
– Terrance
Jan 11 at 0:59
It doesn't populate with smartctl
– LexITSol
Jan 11 at 1:02
It sounds like the drive is totally inaccessible, yes? Some drives that have been in an external enclosure won't work directly on a SATA port, due to the chip found on the enclosure's internal USB to SATA module. Now... as crazy as this sounds... reinstall the drive into the external enclosure, but do not put the full enclosure case back on... leave the drive visible... then place the enclosure/drive into thefreezer... for about 1/2 hour... then remove it from thefreezer, andquickly connectit to the computer and see if you can recover any data from it. Report back to @heynnema
– heynnema
Jan 11 at 2:15
@heynnema very interesting, I'll try it tomorrow and let you know how it went!
– LexITSol
Jan 11 at 2:21
|
show 8 more comments
Possible off-topic question. You've only mentioned a hardware issue with a drive, but have not made any mention of Ubuntu or any flavor of Ubuntu that this Q&A site is about. Have you looked into the health of the drive (smartctletc) to see what is the drive's condition according to the drive (and not just visual/audible observations), but I would suggest a link on how this relates to Ubuntu otherwise it's off-topic.
– guiverc
Jan 10 at 22:08
Some external drives use an encryption prevent the drive from being installed internally. I am not sure if your drive falls into that category or not: support.wdc.com/knowledgebase/answer.aspx?ID=15150 There is also a chance that the drive itself is bad. Best to put it back in the enclosure and contact or troubleshoot it with Western Digital.
– Terrance
Jan 11 at 0:59
It doesn't populate with smartctl
– LexITSol
Jan 11 at 1:02
It sounds like the drive is totally inaccessible, yes? Some drives that have been in an external enclosure won't work directly on a SATA port, due to the chip found on the enclosure's internal USB to SATA module. Now... as crazy as this sounds... reinstall the drive into the external enclosure, but do not put the full enclosure case back on... leave the drive visible... then place the enclosure/drive into thefreezer... for about 1/2 hour... then remove it from thefreezer, andquickly connectit to the computer and see if you can recover any data from it. Report back to @heynnema
– heynnema
Jan 11 at 2:15
@heynnema very interesting, I'll try it tomorrow and let you know how it went!
– LexITSol
Jan 11 at 2:21
Possible off-topic question. You've only mentioned a hardware issue with a drive, but have not made any mention of Ubuntu or any flavor of Ubuntu that this Q&A site is about. Have you looked into the health of the drive (
smartctl etc) to see what is the drive's condition according to the drive (and not just visual/audible observations), but I would suggest a link on how this relates to Ubuntu otherwise it's off-topic.– guiverc
Jan 10 at 22:08
Possible off-topic question. You've only mentioned a hardware issue with a drive, but have not made any mention of Ubuntu or any flavor of Ubuntu that this Q&A site is about. Have you looked into the health of the drive (
smartctl etc) to see what is the drive's condition according to the drive (and not just visual/audible observations), but I would suggest a link on how this relates to Ubuntu otherwise it's off-topic.– guiverc
Jan 10 at 22:08
Some external drives use an encryption prevent the drive from being installed internally. I am not sure if your drive falls into that category or not: support.wdc.com/knowledgebase/answer.aspx?ID=15150 There is also a chance that the drive itself is bad. Best to put it back in the enclosure and contact or troubleshoot it with Western Digital.
– Terrance
Jan 11 at 0:59
Some external drives use an encryption prevent the drive from being installed internally. I am not sure if your drive falls into that category or not: support.wdc.com/knowledgebase/answer.aspx?ID=15150 There is also a chance that the drive itself is bad. Best to put it back in the enclosure and contact or troubleshoot it with Western Digital.
– Terrance
Jan 11 at 0:59
It doesn't populate with smartctl
– LexITSol
Jan 11 at 1:02
It doesn't populate with smartctl
– LexITSol
Jan 11 at 1:02
It sounds like the drive is totally inaccessible, yes? Some drives that have been in an external enclosure won't work directly on a SATA port, due to the chip found on the enclosure's internal USB to SATA module. Now... as crazy as this sounds... reinstall the drive into the external enclosure, but do not put the full enclosure case back on... leave the drive visible... then place the enclosure/drive into the
freezer... for about 1/2 hour... then remove it from the freezer, and quickly connect it to the computer and see if you can recover any data from it. Report back to @heynnema– heynnema
Jan 11 at 2:15
It sounds like the drive is totally inaccessible, yes? Some drives that have been in an external enclosure won't work directly on a SATA port, due to the chip found on the enclosure's internal USB to SATA module. Now... as crazy as this sounds... reinstall the drive into the external enclosure, but do not put the full enclosure case back on... leave the drive visible... then place the enclosure/drive into the
freezer... for about 1/2 hour... then remove it from the freezer, and quickly connect it to the computer and see if you can recover any data from it. Report back to @heynnema– heynnema
Jan 11 at 2:15
@heynnema very interesting, I'll try it tomorrow and let you know how it went!
– LexITSol
Jan 11 at 2:21
@heynnema very interesting, I'll try it tomorrow and let you know how it went!
– LexITSol
Jan 11 at 2:21
|
show 8 more comments
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Possible off-topic question. You've only mentioned a hardware issue with a drive, but have not made any mention of Ubuntu or any flavor of Ubuntu that this Q&A site is about. Have you looked into the health of the drive (
smartctletc) to see what is the drive's condition according to the drive (and not just visual/audible observations), but I would suggest a link on how this relates to Ubuntu otherwise it's off-topic.– guiverc
Jan 10 at 22:08
Some external drives use an encryption prevent the drive from being installed internally. I am not sure if your drive falls into that category or not: support.wdc.com/knowledgebase/answer.aspx?ID=15150 There is also a chance that the drive itself is bad. Best to put it back in the enclosure and contact or troubleshoot it with Western Digital.
– Terrance
Jan 11 at 0:59
It doesn't populate with smartctl
– LexITSol
Jan 11 at 1:02
It sounds like the drive is totally inaccessible, yes? Some drives that have been in an external enclosure won't work directly on a SATA port, due to the chip found on the enclosure's internal USB to SATA module. Now... as crazy as this sounds... reinstall the drive into the external enclosure, but do not put the full enclosure case back on... leave the drive visible... then place the enclosure/drive into the
freezer... for about 1/2 hour... then remove it from thefreezer, andquickly connectit to the computer and see if you can recover any data from it. Report back to @heynnema– heynnema
Jan 11 at 2:15
@heynnema very interesting, I'll try it tomorrow and let you know how it went!
– LexITSol
Jan 11 at 2:21