Fingerprint stopped working after password changed












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Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.



If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.



This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.



I have already reset my admin fingerprints, but this did not change anything.



It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.



Is there a way to fix this?










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    0















    Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.



    If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.



    This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.



    I have already reset my admin fingerprints, but this did not change anything.



    It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.



    Is there a way to fix this?










    share|improve this question

























      0












      0








      0








      Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.



      If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.



      This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.



      I have already reset my admin fingerprints, but this did not change anything.



      It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.



      Is there a way to fix this?










      share|improve this question














      Usually, I log in as 'normal' user. I also have an administrator account, for which I have set up a fingerprint to log in.



      If I need to run some application with elevated privileges, and Windows asks for an admin account, I just need to swipe my admin-finger, and the application starts.



      This stopped working some time ago, after my admin password was reset (I had forgotten it because I never had to type it in ;-). Now, when I swipe, the fingerprint is recognized, because the login dialog reopens with the admin username filled in, and a message saying The username or password is incorrect.



      I have already reset my admin fingerprints, but this did not change anything.



      It looks like the old password is still stored somewhere and connected to this fingerprint, although I have no idea if it really works like that.



      Is there a way to fix this?







      windows-10 authentication fingerprint






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      asked Jan 16 at 15:56









      BerendBerend

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          The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.






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            The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.






            share|improve this answer




























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              The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.






              share|improve this answer


























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                The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.






                share|improve this answer













                The fix was to change the password locally (on my laptop). Apparently, resetting a password by our IT department does not update the fingerprint + password combination.







                share|improve this answer












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                answered Jan 17 at 7:31









                BerendBerend

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