Ubuntu 18.04 detecting external monitor but suddenly getting blue screen/NO SIGNAL
I am new to Ubuntu, so apologies for any noob mistakes here.
I am running 18.04 from an Asus laptop (graphics card: Intel HD Graphics 615). I initially connected it to an external Asus monitor via HDMI and used it without any problems. One day the external monitor stopped working, without my having made any changes - I now get only blue screen and "HDMI NO SIGNAL" on the external. (The external monitor works fine via HDMI with other laptops; the laptop has the same connection issue with other monitors.)
What is confusing is the xrandr
output - below - suggests that the external monitor is detected and active.
As per other threads have suggested, I have tried:
- updating Ubuntu
- changing the display settings via the Ubuntu settings and arandr
- changing my Desktop Manager to LightDM and back again
- looking for proprietary drivers and installing Displaylink
I am completely stuck. I'd be hugely grateful for any suggestions!
Screen 0: minimum 320 x 200, current 5120 x 1800, maximum 8192 x 8192
eDP-1 connected primary 3200x1800+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
3200x1800 59.70*+
2880x1620 59.96 59.97
2560x1600 59.99 59.97
2560x1440 59.99 59.99 59.96 59.95
2048x1536 60.00
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 1920x1080+3200+0 (normal left inverted right x axis y axis) 527mm x 296mm
1920x1080 60.00*+ 50.00 59.94
1920x1080i 60.00 50.00 59.94
1600x1200 60.00
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.90
1280x960 60.00
1360x768 59.95
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 70.07 60.00
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 59.94
640x480 75.00 72.81 60.00 59.94
720x400 70.08
multiple-monitors display
add a comment |
I am new to Ubuntu, so apologies for any noob mistakes here.
I am running 18.04 from an Asus laptop (graphics card: Intel HD Graphics 615). I initially connected it to an external Asus monitor via HDMI and used it without any problems. One day the external monitor stopped working, without my having made any changes - I now get only blue screen and "HDMI NO SIGNAL" on the external. (The external monitor works fine via HDMI with other laptops; the laptop has the same connection issue with other monitors.)
What is confusing is the xrandr
output - below - suggests that the external monitor is detected and active.
As per other threads have suggested, I have tried:
- updating Ubuntu
- changing the display settings via the Ubuntu settings and arandr
- changing my Desktop Manager to LightDM and back again
- looking for proprietary drivers and installing Displaylink
I am completely stuck. I'd be hugely grateful for any suggestions!
Screen 0: minimum 320 x 200, current 5120 x 1800, maximum 8192 x 8192
eDP-1 connected primary 3200x1800+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
3200x1800 59.70*+
2880x1620 59.96 59.97
2560x1600 59.99 59.97
2560x1440 59.99 59.99 59.96 59.95
2048x1536 60.00
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 1920x1080+3200+0 (normal left inverted right x axis y axis) 527mm x 296mm
1920x1080 60.00*+ 50.00 59.94
1920x1080i 60.00 50.00 59.94
1600x1200 60.00
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.90
1280x960 60.00
1360x768 59.95
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 70.07 60.00
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 59.94
640x480 75.00 72.81 60.00 59.94
720x400 70.08
multiple-monitors display
OK, it seems my problem was actually a faulty connection... the HDMI-to-mini HDMI adaptor had a loose connection, so the computer could detect the external display but there was no output. Solved with a new adaptor.
– Mike L
Feb 27 at 12:09
add a comment |
I am new to Ubuntu, so apologies for any noob mistakes here.
I am running 18.04 from an Asus laptop (graphics card: Intel HD Graphics 615). I initially connected it to an external Asus monitor via HDMI and used it without any problems. One day the external monitor stopped working, without my having made any changes - I now get only blue screen and "HDMI NO SIGNAL" on the external. (The external monitor works fine via HDMI with other laptops; the laptop has the same connection issue with other monitors.)
What is confusing is the xrandr
output - below - suggests that the external monitor is detected and active.
As per other threads have suggested, I have tried:
- updating Ubuntu
- changing the display settings via the Ubuntu settings and arandr
- changing my Desktop Manager to LightDM and back again
- looking for proprietary drivers and installing Displaylink
I am completely stuck. I'd be hugely grateful for any suggestions!
Screen 0: minimum 320 x 200, current 5120 x 1800, maximum 8192 x 8192
eDP-1 connected primary 3200x1800+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
3200x1800 59.70*+
2880x1620 59.96 59.97
2560x1600 59.99 59.97
2560x1440 59.99 59.99 59.96 59.95
2048x1536 60.00
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 1920x1080+3200+0 (normal left inverted right x axis y axis) 527mm x 296mm
1920x1080 60.00*+ 50.00 59.94
1920x1080i 60.00 50.00 59.94
1600x1200 60.00
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.90
1280x960 60.00
1360x768 59.95
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 70.07 60.00
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 59.94
640x480 75.00 72.81 60.00 59.94
720x400 70.08
multiple-monitors display
I am new to Ubuntu, so apologies for any noob mistakes here.
I am running 18.04 from an Asus laptop (graphics card: Intel HD Graphics 615). I initially connected it to an external Asus monitor via HDMI and used it without any problems. One day the external monitor stopped working, without my having made any changes - I now get only blue screen and "HDMI NO SIGNAL" on the external. (The external monitor works fine via HDMI with other laptops; the laptop has the same connection issue with other monitors.)
What is confusing is the xrandr
output - below - suggests that the external monitor is detected and active.
As per other threads have suggested, I have tried:
- updating Ubuntu
- changing the display settings via the Ubuntu settings and arandr
- changing my Desktop Manager to LightDM and back again
- looking for proprietary drivers and installing Displaylink
I am completely stuck. I'd be hugely grateful for any suggestions!
Screen 0: minimum 320 x 200, current 5120 x 1800, maximum 8192 x 8192
eDP-1 connected primary 3200x1800+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
3200x1800 59.70*+
2880x1620 59.96 59.97
2560x1600 59.99 59.97
2560x1440 59.99 59.99 59.96 59.95
2048x1536 60.00
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 1920x1080+3200+0 (normal left inverted right x axis y axis) 527mm x 296mm
1920x1080 60.00*+ 50.00 59.94
1920x1080i 60.00 50.00 59.94
1600x1200 60.00
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.90
1280x960 60.00
1360x768 59.95
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 70.07 60.00
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 59.94
640x480 75.00 72.81 60.00 59.94
720x400 70.08
multiple-monitors display
multiple-monitors display
edited Feb 24 at 19:10
Zanna
51.1k13138242
51.1k13138242
asked Feb 24 at 18:54
Mike LMike L
62
62
OK, it seems my problem was actually a faulty connection... the HDMI-to-mini HDMI adaptor had a loose connection, so the computer could detect the external display but there was no output. Solved with a new adaptor.
– Mike L
Feb 27 at 12:09
add a comment |
OK, it seems my problem was actually a faulty connection... the HDMI-to-mini HDMI adaptor had a loose connection, so the computer could detect the external display but there was no output. Solved with a new adaptor.
– Mike L
Feb 27 at 12:09
OK, it seems my problem was actually a faulty connection... the HDMI-to-mini HDMI adaptor had a loose connection, so the computer could detect the external display but there was no output. Solved with a new adaptor.
– Mike L
Feb 27 at 12:09
OK, it seems my problem was actually a faulty connection... the HDMI-to-mini HDMI adaptor had a loose connection, so the computer could detect the external display but there was no output. Solved with a new adaptor.
– Mike L
Feb 27 at 12:09
add a comment |
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OK, it seems my problem was actually a faulty connection... the HDMI-to-mini HDMI adaptor had a loose connection, so the computer could detect the external display but there was no output. Solved with a new adaptor.
– Mike L
Feb 27 at 12:09