After Windows 10 upgrade - signing out or switching user freezes











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I upgraded from Windows 8 (not 8.1) to Windows 10. I have a high percentage CPU usage on System interrupts, about 5%.



I'm able to shut down restart and sleep, but when I sign out I get a black screen and keyboard stops working (num-lock caps-lock). If I try to switch users instead (win+l to lock and then select different user) It just spins forever on login.



One user is admin other is standard. It doesn't matter which user I log in as, neither can successfully sign out or switch to the other user.



Please help! Thanks










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  • You performed a clean install from Windows 8. So I wouldn't be shocked if your installation was not actually activated. I suggest you revert back to Windows 8, perform the upgrade to Windows 8.1, then upgrade to Windows 10.
    – Ramhound
    Jul 30 '15 at 15:38










  • It's not a clean install, upgrade install from 8 to 10(kept programs and files). It's a volume license of Windows 8 not eligible for windows 8.1., It says it's activated on Windows 10.
    – TechnoCore
    Jul 30 '15 at 15:54












  • I can only share what I know. The system requirements for a Windows 10 upgrade is suppose to be either Windows 7 SP1 or Windows 8.1 Update. I don't feel like trying to find the chart currently. Have you ran SFC and DISM by chance?
    – Ramhound
    Jul 30 '15 at 15:59










  • sfc and dism found no errors. I also created a new user account to see if something in the existing accounts was corrupt. Same result though, even a brand new account still freezes on sign out.
    – TechnoCore
    Jul 31 '15 at 17:17












  • Which version of Windows 10 are you using? You can use command 'ver' to check your version. Is this question still valid?
    – Vita
    Oct 12 '16 at 20:23















up vote
4
down vote

favorite












I upgraded from Windows 8 (not 8.1) to Windows 10. I have a high percentage CPU usage on System interrupts, about 5%.



I'm able to shut down restart and sleep, but when I sign out I get a black screen and keyboard stops working (num-lock caps-lock). If I try to switch users instead (win+l to lock and then select different user) It just spins forever on login.



One user is admin other is standard. It doesn't matter which user I log in as, neither can successfully sign out or switch to the other user.



Please help! Thanks










share|improve this question






















  • You performed a clean install from Windows 8. So I wouldn't be shocked if your installation was not actually activated. I suggest you revert back to Windows 8, perform the upgrade to Windows 8.1, then upgrade to Windows 10.
    – Ramhound
    Jul 30 '15 at 15:38










  • It's not a clean install, upgrade install from 8 to 10(kept programs and files). It's a volume license of Windows 8 not eligible for windows 8.1., It says it's activated on Windows 10.
    – TechnoCore
    Jul 30 '15 at 15:54












  • I can only share what I know. The system requirements for a Windows 10 upgrade is suppose to be either Windows 7 SP1 or Windows 8.1 Update. I don't feel like trying to find the chart currently. Have you ran SFC and DISM by chance?
    – Ramhound
    Jul 30 '15 at 15:59










  • sfc and dism found no errors. I also created a new user account to see if something in the existing accounts was corrupt. Same result though, even a brand new account still freezes on sign out.
    – TechnoCore
    Jul 31 '15 at 17:17












  • Which version of Windows 10 are you using? You can use command 'ver' to check your version. Is this question still valid?
    – Vita
    Oct 12 '16 at 20:23













up vote
4
down vote

favorite









up vote
4
down vote

favorite











I upgraded from Windows 8 (not 8.1) to Windows 10. I have a high percentage CPU usage on System interrupts, about 5%.



I'm able to shut down restart and sleep, but when I sign out I get a black screen and keyboard stops working (num-lock caps-lock). If I try to switch users instead (win+l to lock and then select different user) It just spins forever on login.



One user is admin other is standard. It doesn't matter which user I log in as, neither can successfully sign out or switch to the other user.



Please help! Thanks










share|improve this question













I upgraded from Windows 8 (not 8.1) to Windows 10. I have a high percentage CPU usage on System interrupts, about 5%.



I'm able to shut down restart and sleep, but when I sign out I get a black screen and keyboard stops working (num-lock caps-lock). If I try to switch users instead (win+l to lock and then select different user) It just spins forever on login.



One user is admin other is standard. It doesn't matter which user I log in as, neither can successfully sign out or switch to the other user.



Please help! Thanks







windows-10 windows-10-upgrade






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asked Jul 30 '15 at 15:32









TechnoCore

1,0661914




1,0661914












  • You performed a clean install from Windows 8. So I wouldn't be shocked if your installation was not actually activated. I suggest you revert back to Windows 8, perform the upgrade to Windows 8.1, then upgrade to Windows 10.
    – Ramhound
    Jul 30 '15 at 15:38










  • It's not a clean install, upgrade install from 8 to 10(kept programs and files). It's a volume license of Windows 8 not eligible for windows 8.1., It says it's activated on Windows 10.
    – TechnoCore
    Jul 30 '15 at 15:54












  • I can only share what I know. The system requirements for a Windows 10 upgrade is suppose to be either Windows 7 SP1 or Windows 8.1 Update. I don't feel like trying to find the chart currently. Have you ran SFC and DISM by chance?
    – Ramhound
    Jul 30 '15 at 15:59










  • sfc and dism found no errors. I also created a new user account to see if something in the existing accounts was corrupt. Same result though, even a brand new account still freezes on sign out.
    – TechnoCore
    Jul 31 '15 at 17:17












  • Which version of Windows 10 are you using? You can use command 'ver' to check your version. Is this question still valid?
    – Vita
    Oct 12 '16 at 20:23


















  • You performed a clean install from Windows 8. So I wouldn't be shocked if your installation was not actually activated. I suggest you revert back to Windows 8, perform the upgrade to Windows 8.1, then upgrade to Windows 10.
    – Ramhound
    Jul 30 '15 at 15:38










  • It's not a clean install, upgrade install from 8 to 10(kept programs and files). It's a volume license of Windows 8 not eligible for windows 8.1., It says it's activated on Windows 10.
    – TechnoCore
    Jul 30 '15 at 15:54












  • I can only share what I know. The system requirements for a Windows 10 upgrade is suppose to be either Windows 7 SP1 or Windows 8.1 Update. I don't feel like trying to find the chart currently. Have you ran SFC and DISM by chance?
    – Ramhound
    Jul 30 '15 at 15:59










  • sfc and dism found no errors. I also created a new user account to see if something in the existing accounts was corrupt. Same result though, even a brand new account still freezes on sign out.
    – TechnoCore
    Jul 31 '15 at 17:17












  • Which version of Windows 10 are you using? You can use command 'ver' to check your version. Is this question still valid?
    – Vita
    Oct 12 '16 at 20:23
















You performed a clean install from Windows 8. So I wouldn't be shocked if your installation was not actually activated. I suggest you revert back to Windows 8, perform the upgrade to Windows 8.1, then upgrade to Windows 10.
– Ramhound
Jul 30 '15 at 15:38




You performed a clean install from Windows 8. So I wouldn't be shocked if your installation was not actually activated. I suggest you revert back to Windows 8, perform the upgrade to Windows 8.1, then upgrade to Windows 10.
– Ramhound
Jul 30 '15 at 15:38












It's not a clean install, upgrade install from 8 to 10(kept programs and files). It's a volume license of Windows 8 not eligible for windows 8.1., It says it's activated on Windows 10.
– TechnoCore
Jul 30 '15 at 15:54






It's not a clean install, upgrade install from 8 to 10(kept programs and files). It's a volume license of Windows 8 not eligible for windows 8.1., It says it's activated on Windows 10.
– TechnoCore
Jul 30 '15 at 15:54














I can only share what I know. The system requirements for a Windows 10 upgrade is suppose to be either Windows 7 SP1 or Windows 8.1 Update. I don't feel like trying to find the chart currently. Have you ran SFC and DISM by chance?
– Ramhound
Jul 30 '15 at 15:59




I can only share what I know. The system requirements for a Windows 10 upgrade is suppose to be either Windows 7 SP1 or Windows 8.1 Update. I don't feel like trying to find the chart currently. Have you ran SFC and DISM by chance?
– Ramhound
Jul 30 '15 at 15:59












sfc and dism found no errors. I also created a new user account to see if something in the existing accounts was corrupt. Same result though, even a brand new account still freezes on sign out.
– TechnoCore
Jul 31 '15 at 17:17






sfc and dism found no errors. I also created a new user account to see if something in the existing accounts was corrupt. Same result though, even a brand new account still freezes on sign out.
– TechnoCore
Jul 31 '15 at 17:17














Which version of Windows 10 are you using? You can use command 'ver' to check your version. Is this question still valid?
– Vita
Oct 12 '16 at 20:23




Which version of Windows 10 are you using? You can use command 'ver' to check your version. Is this question still valid?
– Vita
Oct 12 '16 at 20:23










3 Answers
3






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up vote
0
down vote













I was able to get back to a log in screen by doing a cold boot. That got old fast so I tried a warm boot to switch users and that seems to work well.



Not the solution I wanted but at least we can switch users several times a day with a warm boot. Each user must save their files before switching users.






share|improve this answer























  • What video card do you have? Also, that is definitely not a solution :D
    – TechnoCore
    Aug 24 '15 at 23:45


















up vote
0
down vote













I have the same issues with a desktop at home and workstation in the office. I have found if I RDP into the workstation I am able to login without and problems. When I disconnect the RDP session the login screen returns on the host computer. This is certainly not a solution, but it saves on the hard reboots.






share|improve this answer




























    up vote
    0
    down vote













    Perform a Fresh install of Windows 10 Latest (1803 - April Update)
    Download From Here






    share|improve this answer





















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      3 Answers
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      3 Answers
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      up vote
      0
      down vote













      I was able to get back to a log in screen by doing a cold boot. That got old fast so I tried a warm boot to switch users and that seems to work well.



      Not the solution I wanted but at least we can switch users several times a day with a warm boot. Each user must save their files before switching users.






      share|improve this answer























      • What video card do you have? Also, that is definitely not a solution :D
        – TechnoCore
        Aug 24 '15 at 23:45















      up vote
      0
      down vote













      I was able to get back to a log in screen by doing a cold boot. That got old fast so I tried a warm boot to switch users and that seems to work well.



      Not the solution I wanted but at least we can switch users several times a day with a warm boot. Each user must save their files before switching users.






      share|improve this answer























      • What video card do you have? Also, that is definitely not a solution :D
        – TechnoCore
        Aug 24 '15 at 23:45













      up vote
      0
      down vote










      up vote
      0
      down vote









      I was able to get back to a log in screen by doing a cold boot. That got old fast so I tried a warm boot to switch users and that seems to work well.



      Not the solution I wanted but at least we can switch users several times a day with a warm boot. Each user must save their files before switching users.






      share|improve this answer














      I was able to get back to a log in screen by doing a cold boot. That got old fast so I tried a warm boot to switch users and that seems to work well.



      Not the solution I wanted but at least we can switch users several times a day with a warm boot. Each user must save their files before switching users.







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Aug 20 '15 at 2:54









      Twisty Impersonator

      17.3k126293




      17.3k126293










      answered Aug 20 '15 at 1:38









      John Goodrich

      1




      1












      • What video card do you have? Also, that is definitely not a solution :D
        – TechnoCore
        Aug 24 '15 at 23:45


















      • What video card do you have? Also, that is definitely not a solution :D
        – TechnoCore
        Aug 24 '15 at 23:45
















      What video card do you have? Also, that is definitely not a solution :D
      – TechnoCore
      Aug 24 '15 at 23:45




      What video card do you have? Also, that is definitely not a solution :D
      – TechnoCore
      Aug 24 '15 at 23:45












      up vote
      0
      down vote













      I have the same issues with a desktop at home and workstation in the office. I have found if I RDP into the workstation I am able to login without and problems. When I disconnect the RDP session the login screen returns on the host computer. This is certainly not a solution, but it saves on the hard reboots.






      share|improve this answer

























        up vote
        0
        down vote













        I have the same issues with a desktop at home and workstation in the office. I have found if I RDP into the workstation I am able to login without and problems. When I disconnect the RDP session the login screen returns on the host computer. This is certainly not a solution, but it saves on the hard reboots.






        share|improve this answer























          up vote
          0
          down vote










          up vote
          0
          down vote









          I have the same issues with a desktop at home and workstation in the office. I have found if I RDP into the workstation I am able to login without and problems. When I disconnect the RDP session the login screen returns on the host computer. This is certainly not a solution, but it saves on the hard reboots.






          share|improve this answer












          I have the same issues with a desktop at home and workstation in the office. I have found if I RDP into the workstation I am able to login without and problems. When I disconnect the RDP session the login screen returns on the host computer. This is certainly not a solution, but it saves on the hard reboots.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Apr 5 '16 at 23:39









          MGB

          11




          11






















              up vote
              0
              down vote













              Perform a Fresh install of Windows 10 Latest (1803 - April Update)
              Download From Here






              share|improve this answer

























                up vote
                0
                down vote













                Perform a Fresh install of Windows 10 Latest (1803 - April Update)
                Download From Here






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  Perform a Fresh install of Windows 10 Latest (1803 - April Update)
                  Download From Here






                  share|improve this answer












                  Perform a Fresh install of Windows 10 Latest (1803 - April Update)
                  Download From Here







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Jul 26 at 4:32









                  Yasiru Nayanajith

                  1012




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