HP Windows 10 Wifi signal strength low even in close proximity to router [Brand new laptop]
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I have come here as a final resort before buying something external for a laptop, I hope someone can offer some help!
My friend has just bought a brand new HP laptop, and upon starting up and connecting to wifi, it has failed to achieve greater than 60% signal strength. (checking with netsh wlan show interface)
I have tried connecting it to two different routers (the one at my place and the one at theirs), at my place the router is in my small room, and in no point in the room did the signal strength get any higher than 60% (ish).
This would be manageable, however, at their place the room is further away from the (communal) router, and it cannot even connect to the wifi.
Naturally I have googled this issue rather relentlessly, and I appear to not be the only one faced with similar issues with Windows 10 or this Wifi card. Unfortunately it's hard to tell which is causing the problem (if not both).
I have tried a number of different drivers (in fact the 60% scores were achieved with drivers not designed for this card, both the original (pre installed) and most up to date drivers failed to register above 30%) and have still not come across one that does the trick.
I am at the end of my wits (and knowledge) and am close to resorting to buying either an external wifi card or a repeater of some kind. I refrain only becuase I am 90% sure this problem is fixable from the software point of view. I just don't know what else to try.
Things I have tried:
- Changing roaming aggressiveness to highest setting
- Ensuring the adapter has full power in batter saving mode
- Older and newest drivers for the wificard (RTL8723DE)
- Drivers for different wificards (RTL8723BE)
- Drivers from different OS (Windows 8.1)
Unfortunately, I don't have access to the router so I can't even reset that.
Should I just keep trying every driver I can find and hoping one works? I have seen people talk about solutions for this problem with this wifi card when they have installed Ubuntu - is this likely to be the same problem? Can I apply the same fix(I doubt it)
Please help! The laptop wasn't cheap and buying more external tech is not something I'm keen on doing!
I should also add that other devices (my old laptop, our phones) connect considerably better at both places. So it's not a case of the signal being weak at those spots, its that the laptop gets around half, maybe less, of the signal strength than the other devices at the same physical locations.
networking windows-10 wireless-networking drivers
asked Dec 3 at 10:45
bidby
11
add a comment |
up vote
0
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I have come here as a final resort before buying something external for a laptop, I hope someone can offer some help!
My friend has just bought a brand new HP laptop, and upon starting up and connecting to wifi, it has failed to achieve greater than 60% signal strength. (checking with netsh wlan show interface)
I have tried connecting it to two different routers (the one at my place and the one at theirs), at my place the router is in my small room, and in no point in the room did the signal strength get any higher than 60% (ish).
This would be manageable, however, at their place the room is further away from the (communal) router, and it cannot even connect to the wifi.
Naturally I have googled this issue rather relentlessly, and I appear to not be the only one faced with similar issues with Windows 10 or this Wifi card. Unfortunately it's hard to tell which is causing the problem (if not both).
I have tried a number of different drivers (in fact the 60% scores were achieved with drivers not designed for this card, both the original (pre installed) and most up to date drivers failed to register above 30%) and have still not come across one that does the trick.
I am at the end of my wits (and knowledge) and am close to resorting to buying either an external wifi card or a repeater of some kind. I refrain only becuase I am 90% sure this problem is fixable from the software point of view. I just don't know what else to try.
Things I have tried:
- Changing roaming aggressiveness to highest setting
- Ensuring the adapter has full power in batter saving mode
- Older and newest drivers for the wificard (RTL8723DE)
- Drivers for different wificards (RTL8723BE)
- Drivers from different OS (Windows 8.1)
Unfortunately, I don't have access to the router so I can't even reset that.
Should I just keep trying every driver I can find and hoping one works? I have seen people talk about solutions for this problem with this wifi card when they have installed Ubuntu - is this likely to be the same problem? Can I apply the same fix(I doubt it)
Please help! The laptop wasn't cheap and buying more external tech is not something I'm keen on doing!
I should also add that other devices (my old laptop, our phones) connect considerably better at both places. So it's not a case of the signal being weak at those spots, its that the laptop gets around half, maybe less, of the signal strength than the other devices at the same physical locations.
networking windows-10 wireless-networking drivers
asked Dec 3 at 10:45
bidby
11
If it's brand new, have you considered contacting the store about this? It's not impossible that it might have, for example, a bad or disconnected Wi-Fi antenna and would be eligible for warranty/repair/replacement.
– grawity
Dec 3 at 12:15
I have thought about this, and may yet do it, but having seen other people complain of issues with this adapter and ubuntu I figured it was probably a software issue.
– bidby
Dec 3 at 12:51
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I have come here as a final resort before buying something external for a laptop, I hope someone can offer some help!
My friend has just bought a brand new HP laptop, and upon starting up and connecting to wifi, it has failed to achieve greater than 60% signal strength. (checking with netsh wlan show interface)
I have tried connecting it to two different routers (the one at my place and the one at theirs), at my place the router is in my small room, and in no point in the room did the signal strength get any higher than 60% (ish).
This would be manageable, however, at their place the room is further away from the (communal) router, and it cannot even connect to the wifi.
Naturally I have googled this issue rather relentlessly, and I appear to not be the only one faced with similar issues with Windows 10 or this Wifi card. Unfortunately it's hard to tell which is causing the problem (if not both).
I have tried a number of different drivers (in fact the 60% scores were achieved with drivers not designed for this card, both the original (pre installed) and most up to date drivers failed to register above 30%) and have still not come across one that does the trick.
I am at the end of my wits (and knowledge) and am close to resorting to buying either an external wifi card or a repeater of some kind. I refrain only becuase I am 90% sure this problem is fixable from the software point of view. I just don't know what else to try.
Things I have tried:
- Changing roaming aggressiveness to highest setting
- Ensuring the adapter has full power in batter saving mode
- Older and newest drivers for the wificard (RTL8723DE)
- Drivers for different wificards (RTL8723BE)
- Drivers from different OS (Windows 8.1)
Unfortunately, I don't have access to the router so I can't even reset that.
Should I just keep trying every driver I can find and hoping one works? I have seen people talk about solutions for this problem with this wifi card when they have installed Ubuntu - is this likely to be the same problem? Can I apply the same fix(I doubt it)
Please help! The laptop wasn't cheap and buying more external tech is not something I'm keen on doing!
I should also add that other devices (my old laptop, our phones) connect considerably better at both places. So it's not a case of the signal being weak at those spots, its that the laptop gets around half, maybe less, of the signal strength than the other devices at the same physical locations.
networking windows-10 wireless-networking drivers
asked Dec 3 at 10:45
bidby
11
I have come here as a final resort before buying something external for a laptop, I hope someone can offer some help!
My friend has just bought a brand new HP laptop, and upon starting up and connecting to wifi, it has failed to achieve greater than 60% signal strength. (checking with netsh wlan show interface)
I have tried connecting it to two different routers (the one at my place and the one at theirs), at my place the router is in my small room, and in no point in the room did the signal strength get any higher than 60% (ish).
This would be manageable, however, at their place the room is further away from the (communal) router, and it cannot even connect to the wifi.
Naturally I have googled this issue rather relentlessly, and I appear to not be the only one faced with similar issues with Windows 10 or this Wifi card. Unfortunately it's hard to tell which is causing the problem (if not both).
I have tried a number of different drivers (in fact the 60% scores were achieved with drivers not designed for this card, both the original (pre installed) and most up to date drivers failed to register above 30%) and have still not come across one that does the trick.
I am at the end of my wits (and knowledge) and am close to resorting to buying either an external wifi card or a repeater of some kind. I refrain only becuase I am 90% sure this problem is fixable from the software point of view. I just don't know what else to try.
Things I have tried:
- Changing roaming aggressiveness to highest setting
- Ensuring the adapter has full power in batter saving mode
- Older and newest drivers for the wificard (RTL8723DE)
- Drivers for different wificards (RTL8723BE)
- Drivers from different OS (Windows 8.1)
Unfortunately, I don't have access to the router so I can't even reset that.
Should I just keep trying every driver I can find and hoping one works? I have seen people talk about solutions for this problem with this wifi card when they have installed Ubuntu - is this likely to be the same problem? Can I apply the same fix(I doubt it)
Please help! The laptop wasn't cheap and buying more external tech is not something I'm keen on doing!
I should also add that other devices (my old laptop, our phones) connect considerably better at both places. So it's not a case of the signal being weak at those spots, its that the laptop gets around half, maybe less, of the signal strength than the other devices at the same physical locations.
networking windows-10 wireless-networking drivers
networking windows-10 wireless-networking drivers
asked Dec 3 at 10:45
bidby
11
asked Dec 3 at 10:45
bidby
11
edited Dec 3 at 10:50
asked Dec 3 at 10:45
bidby
11
asked Dec 3 at 10:45
bidby
11
asked Dec 3 at 10:45
bidby
11
11
If it's brand new, have you considered contacting the store about this? It's not impossible that it might have, for example, a bad or disconnected Wi-Fi antenna and would be eligible for warranty/repair/replacement.
– grawity
Dec 3 at 12:15
I have thought about this, and may yet do it, but having seen other people complain of issues with this adapter and ubuntu I figured it was probably a software issue.
– bidby
Dec 3 at 12:51
add a comment |
If it's brand new, have you considered contacting the store about this? It's not impossible that it might have, for example, a bad or disconnected Wi-Fi antenna and would be eligible for warranty/repair/replacement.
– grawity
Dec 3 at 12:15
I have thought about this, and may yet do it, but having seen other people complain of issues with this adapter and ubuntu I figured it was probably a software issue.
– bidby
Dec 3 at 12:51
If it's brand new, have you considered contacting the store about this? It's not impossible that it might have, for example, a bad or disconnected Wi-Fi antenna and would be eligible for warranty/repair/replacement.
– grawity
Dec 3 at 12:15
If it's brand new, have you considered contacting the store about this? It's not impossible that it might have, for example, a bad or disconnected Wi-Fi antenna and would be eligible for warranty/repair/replacement.
– grawity
Dec 3 at 12:15
I have thought about this, and may yet do it, but having seen other people complain of issues with this adapter and ubuntu I figured it was probably a software issue.
– bidby
Dec 3 at 12:51
I have thought about this, and may yet do it, but having seen other people complain of issues with this adapter and ubuntu I figured it was probably a software issue.
– bidby
Dec 3 at 12:51
add a comment |
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If it's brand new, have you considered contacting the store about this? It's not impossible that it might have, for example, a bad or disconnected Wi-Fi antenna and would be eligible for warranty/repair/replacement.
– grawity
Dec 3 at 12:15
I have thought about this, and may yet do it, but having seen other people complain of issues with this adapter and ubuntu I figured it was probably a software issue.
– bidby
Dec 3 at 12:51