Key Performance Indicators for HR





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I'm currently working in a tech based startup as a HR Manager and it's been only 5 months that I got into this role.



My manager is asking me to set up the KPIs for HR and come up with performance tracking metrics for the same?



Could you help me to set KPIs for HR and give me some tips regarding the same.



I'm looking for quantitative goals.
TIA.










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    up vote
    0
    down vote

    favorite












    I'm currently working in a tech based startup as a HR Manager and it's been only 5 months that I got into this role.



    My manager is asking me to set up the KPIs for HR and come up with performance tracking metrics for the same?



    Could you help me to set KPIs for HR and give me some tips regarding the same.



    I'm looking for quantitative goals.
    TIA.










    share|improve this question







    New contributor




    Luhar is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.






















      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I'm currently working in a tech based startup as a HR Manager and it's been only 5 months that I got into this role.



      My manager is asking me to set up the KPIs for HR and come up with performance tracking metrics for the same?



      Could you help me to set KPIs for HR and give me some tips regarding the same.



      I'm looking for quantitative goals.
      TIA.










      share|improve this question







      New contributor




      Luhar is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      I'm currently working in a tech based startup as a HR Manager and it's been only 5 months that I got into this role.



      My manager is asking me to set up the KPIs for HR and come up with performance tracking metrics for the same?



      Could you help me to set KPIs for HR and give me some tips regarding the same.



      I'm looking for quantitative goals.
      TIA.







      human-resources performance-reviews performance






      share|improve this question







      New contributor




      Luhar is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      share|improve this question







      New contributor




      Luhar is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.









      share|improve this question




      share|improve this question






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      Luhar is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      asked 2 days ago









      Luhar

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      New contributor





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      Check out our Code of Conduct.






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          1 Answer
          1






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          1
          down vote













          The answer is not specific to HR and is applicable to all KPI for any team :



          Why a KPI? -> to maximize the productivity/quality/delay/etc of the team to deliver on target.



          How to definine a KPI -> first you need to identify what are the objectives of the team ( for HR : recruting whitout too much delay, contain the salary mass, organizee the office life, time to settle legal issues, etc).



          Note : as you will need to explain to your boss how you set up the KPI, you can do a PPT slide with a frame : on the left all the input of the team ( order from CEO, request of hiring from other department, law of the country, etc) and on the right the output (how many people hired, turnover, no legal complain). You should have a KPI on each output ( and input if you want to justify why there in an issue an on output that is not caused your team)



          How to set a KPI : for each KPI you need to set level of achievement with a value (low turnover is good, high turnover is bad) (1 month to find a candidate is good, 1 year in bad)



          How to weight a KPI -> if you have 5 KPI you can weight them each 20% if you think they have the exact same importance. But usually each KPI will have a different weight. ( it is more importnat to follow the KPI of the recruting process timeframe than the KPI of cofee machine downtime - or is it? :) ).



          Knowing that you can EDIT your post, propose your set of KPI, and we can review it.






          share|improve this answer





















          • Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
            – Martin York
            yesterday











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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          1
          down vote













          The answer is not specific to HR and is applicable to all KPI for any team :



          Why a KPI? -> to maximize the productivity/quality/delay/etc of the team to deliver on target.



          How to definine a KPI -> first you need to identify what are the objectives of the team ( for HR : recruting whitout too much delay, contain the salary mass, organizee the office life, time to settle legal issues, etc).



          Note : as you will need to explain to your boss how you set up the KPI, you can do a PPT slide with a frame : on the left all the input of the team ( order from CEO, request of hiring from other department, law of the country, etc) and on the right the output (how many people hired, turnover, no legal complain). You should have a KPI on each output ( and input if you want to justify why there in an issue an on output that is not caused your team)



          How to set a KPI : for each KPI you need to set level of achievement with a value (low turnover is good, high turnover is bad) (1 month to find a candidate is good, 1 year in bad)



          How to weight a KPI -> if you have 5 KPI you can weight them each 20% if you think they have the exact same importance. But usually each KPI will have a different weight. ( it is more importnat to follow the KPI of the recruting process timeframe than the KPI of cofee machine downtime - or is it? :) ).



          Knowing that you can EDIT your post, propose your set of KPI, and we can review it.






          share|improve this answer





















          • Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
            – Martin York
            yesterday















          up vote
          1
          down vote













          The answer is not specific to HR and is applicable to all KPI for any team :



          Why a KPI? -> to maximize the productivity/quality/delay/etc of the team to deliver on target.



          How to definine a KPI -> first you need to identify what are the objectives of the team ( for HR : recruting whitout too much delay, contain the salary mass, organizee the office life, time to settle legal issues, etc).



          Note : as you will need to explain to your boss how you set up the KPI, you can do a PPT slide with a frame : on the left all the input of the team ( order from CEO, request of hiring from other department, law of the country, etc) and on the right the output (how many people hired, turnover, no legal complain). You should have a KPI on each output ( and input if you want to justify why there in an issue an on output that is not caused your team)



          How to set a KPI : for each KPI you need to set level of achievement with a value (low turnover is good, high turnover is bad) (1 month to find a candidate is good, 1 year in bad)



          How to weight a KPI -> if you have 5 KPI you can weight them each 20% if you think they have the exact same importance. But usually each KPI will have a different weight. ( it is more importnat to follow the KPI of the recruting process timeframe than the KPI of cofee machine downtime - or is it? :) ).



          Knowing that you can EDIT your post, propose your set of KPI, and we can review it.






          share|improve this answer





















          • Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
            – Martin York
            yesterday













          up vote
          1
          down vote










          up vote
          1
          down vote









          The answer is not specific to HR and is applicable to all KPI for any team :



          Why a KPI? -> to maximize the productivity/quality/delay/etc of the team to deliver on target.



          How to definine a KPI -> first you need to identify what are the objectives of the team ( for HR : recruting whitout too much delay, contain the salary mass, organizee the office life, time to settle legal issues, etc).



          Note : as you will need to explain to your boss how you set up the KPI, you can do a PPT slide with a frame : on the left all the input of the team ( order from CEO, request of hiring from other department, law of the country, etc) and on the right the output (how many people hired, turnover, no legal complain). You should have a KPI on each output ( and input if you want to justify why there in an issue an on output that is not caused your team)



          How to set a KPI : for each KPI you need to set level of achievement with a value (low turnover is good, high turnover is bad) (1 month to find a candidate is good, 1 year in bad)



          How to weight a KPI -> if you have 5 KPI you can weight them each 20% if you think they have the exact same importance. But usually each KPI will have a different weight. ( it is more importnat to follow the KPI of the recruting process timeframe than the KPI of cofee machine downtime - or is it? :) ).



          Knowing that you can EDIT your post, propose your set of KPI, and we can review it.






          share|improve this answer












          The answer is not specific to HR and is applicable to all KPI for any team :



          Why a KPI? -> to maximize the productivity/quality/delay/etc of the team to deliver on target.



          How to definine a KPI -> first you need to identify what are the objectives of the team ( for HR : recruting whitout too much delay, contain the salary mass, organizee the office life, time to settle legal issues, etc).



          Note : as you will need to explain to your boss how you set up the KPI, you can do a PPT slide with a frame : on the left all the input of the team ( order from CEO, request of hiring from other department, law of the country, etc) and on the right the output (how many people hired, turnover, no legal complain). You should have a KPI on each output ( and input if you want to justify why there in an issue an on output that is not caused your team)



          How to set a KPI : for each KPI you need to set level of achievement with a value (low turnover is good, high turnover is bad) (1 month to find a candidate is good, 1 year in bad)



          How to weight a KPI -> if you have 5 KPI you can weight them each 20% if you think they have the exact same importance. But usually each KPI will have a different weight. ( it is more importnat to follow the KPI of the recruting process timeframe than the KPI of cofee machine downtime - or is it? :) ).



          Knowing that you can EDIT your post, propose your set of KPI, and we can review it.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 2 days ago









          Dupond

          1,15017




          1,15017












          • Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
            – Martin York
            yesterday


















          • Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
            – Martin York
            yesterday
















          Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
          – Martin York
          yesterday




          Be careful what you set as the KPI. People tend to see these as requirements for their job and will strive to increase the numbers in the short term without thinking of long term consequences for the company. Example: Time to Settle legal issues. We can get this number down by making sure we settle fast not concentrating on the cost to the company (as this is not a KPI).
          – Martin York
          yesterday










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