Join Skype Meeting links no longer work with my Skype for Business











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I have Skype for Business on Windows 7. For a long time I've always been able to click these "Join Skype Meeting" links in e-mails and calendar appointments from co-workers.



Starting last week these quit working for me. No changes have been made to my Skype or Outlook/Office. It keeps directing me to some Microsoft/Skype webpage that wants me to download the meetings plugin. I already had that, but I tried re-installing it several times to no avail.



I can still join meetings if someone directly adds me or if I click the button in "Join Lync Meeting" button in Outlook (which is weird because neither I nor anyone else is still using Lync... we upgraded to Skype for Business a year ago). The "Join Online Meeting" button also does not work.



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    up vote
    2
    down vote

    favorite












    I have Skype for Business on Windows 7. For a long time I've always been able to click these "Join Skype Meeting" links in e-mails and calendar appointments from co-workers.



    Starting last week these quit working for me. No changes have been made to my Skype or Outlook/Office. It keeps directing me to some Microsoft/Skype webpage that wants me to download the meetings plugin. I already had that, but I tried re-installing it several times to no avail.



    I can still join meetings if someone directly adds me or if I click the button in "Join Lync Meeting" button in Outlook (which is weird because neither I nor anyone else is still using Lync... we upgraded to Skype for Business a year ago). The "Join Online Meeting" button also does not work.



    enter image description here










    share|improve this question


























      up vote
      2
      down vote

      favorite









      up vote
      2
      down vote

      favorite











      I have Skype for Business on Windows 7. For a long time I've always been able to click these "Join Skype Meeting" links in e-mails and calendar appointments from co-workers.



      Starting last week these quit working for me. No changes have been made to my Skype or Outlook/Office. It keeps directing me to some Microsoft/Skype webpage that wants me to download the meetings plugin. I already had that, but I tried re-installing it several times to no avail.



      I can still join meetings if someone directly adds me or if I click the button in "Join Lync Meeting" button in Outlook (which is weird because neither I nor anyone else is still using Lync... we upgraded to Skype for Business a year ago). The "Join Online Meeting" button also does not work.



      enter image description here










      share|improve this question















      I have Skype for Business on Windows 7. For a long time I've always been able to click these "Join Skype Meeting" links in e-mails and calendar appointments from co-workers.



      Starting last week these quit working for me. No changes have been made to my Skype or Outlook/Office. It keeps directing me to some Microsoft/Skype webpage that wants me to download the meetings plugin. I already had that, but I tried re-installing it several times to no avail.



      I can still join meetings if someone directly adds me or if I click the button in "Join Lync Meeting" button in Outlook (which is weird because neither I nor anyone else is still using Lync... we upgraded to Skype for Business a year ago). The "Join Online Meeting" button also does not work.



      enter image description here







      windows-7 skype skype-for-business






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      edited Aug 30 at 10:37









      pulsarjune

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      1,2121921










      asked Feb 8 '17 at 15:20









      Hack-R

      2262418




      2262418






















          2 Answers
          2






          active

          oldest

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          up vote
          0
          down vote













          I had a similar problem with a user. What fixed it for us was removing the Skype/Lync add-in (File > Options > Add-Ins > Go) then adding it back in (UCAddin.dll). Once it was added back in and enabled, the Skype/Lync functions worked correctly again. We actually had to remove the add-in and re-add it -- merely disabling and re-enabling it didn't fix the problem.






          share|improve this answer





















          • OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
            – Hack-R
            Mar 16 '17 at 18:43






          • 1




            @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
            – freginold
            Mar 16 '17 at 18:55












          • That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
            – Hack-R
            Mar 16 '17 at 21:30










          • Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
            – freginold
            Mar 17 '17 at 13:28












          • Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
            – Hack-R
            Mar 17 '17 at 13:39




















          up vote
          0
          down vote













          Apparently it has something to do with NPAPI. The quick fix is to change the default browser to IE. There is a longer fix that lets you keep your regular browser. Here is info from MicroSoft on the matter.



          https://support.microsoft.com/en-us/help/3057679/lync-or-skype-for-business-client-does-not-start-when-you-click-a-meet






          share|improve this answer





















          • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
            – Donald Duck
            Jul 5 '17 at 17:19











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          2 Answers
          2






          active

          oldest

          votes








          2 Answers
          2






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          0
          down vote













          I had a similar problem with a user. What fixed it for us was removing the Skype/Lync add-in (File > Options > Add-Ins > Go) then adding it back in (UCAddin.dll). Once it was added back in and enabled, the Skype/Lync functions worked correctly again. We actually had to remove the add-in and re-add it -- merely disabling and re-enabling it didn't fix the problem.






          share|improve this answer





















          • OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
            – Hack-R
            Mar 16 '17 at 18:43






          • 1




            @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
            – freginold
            Mar 16 '17 at 18:55












          • That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
            – Hack-R
            Mar 16 '17 at 21:30










          • Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
            – freginold
            Mar 17 '17 at 13:28












          • Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
            – Hack-R
            Mar 17 '17 at 13:39

















          up vote
          0
          down vote













          I had a similar problem with a user. What fixed it for us was removing the Skype/Lync add-in (File > Options > Add-Ins > Go) then adding it back in (UCAddin.dll). Once it was added back in and enabled, the Skype/Lync functions worked correctly again. We actually had to remove the add-in and re-add it -- merely disabling and re-enabling it didn't fix the problem.






          share|improve this answer





















          • OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
            – Hack-R
            Mar 16 '17 at 18:43






          • 1




            @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
            – freginold
            Mar 16 '17 at 18:55












          • That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
            – Hack-R
            Mar 16 '17 at 21:30










          • Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
            – freginold
            Mar 17 '17 at 13:28












          • Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
            – Hack-R
            Mar 17 '17 at 13:39















          up vote
          0
          down vote










          up vote
          0
          down vote









          I had a similar problem with a user. What fixed it for us was removing the Skype/Lync add-in (File > Options > Add-Ins > Go) then adding it back in (UCAddin.dll). Once it was added back in and enabled, the Skype/Lync functions worked correctly again. We actually had to remove the add-in and re-add it -- merely disabling and re-enabling it didn't fix the problem.






          share|improve this answer












          I had a similar problem with a user. What fixed it for us was removing the Skype/Lync add-in (File > Options > Add-Ins > Go) then adding it back in (UCAddin.dll). Once it was added back in and enabled, the Skype/Lync functions worked correctly again. We actually had to remove the add-in and re-add it -- merely disabling and re-enabling it didn't fix the problem.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Mar 16 '17 at 18:17









          freginold

          425414




          425414












          • OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
            – Hack-R
            Mar 16 '17 at 18:43






          • 1




            @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
            – freginold
            Mar 16 '17 at 18:55












          • That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
            – Hack-R
            Mar 16 '17 at 21:30










          • Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
            – freginold
            Mar 17 '17 at 13:28












          • Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
            – Hack-R
            Mar 17 '17 at 13:39




















          • OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
            – Hack-R
            Mar 16 '17 at 18:43






          • 1




            @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
            – freginold
            Mar 16 '17 at 18:55












          • That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
            – Hack-R
            Mar 16 '17 at 21:30










          • Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
            – freginold
            Mar 17 '17 at 13:28












          • Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
            – Hack-R
            Mar 17 '17 at 13:39


















          OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
          – Hack-R
          Mar 16 '17 at 18:43




          OK I uninstalled it and reinstalled it, but it doesn't seem to work... I'm about to try Microsoft's "Easy Fix" tool on it...
          – Hack-R
          Mar 16 '17 at 18:43




          1




          1




          @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
          – freginold
          Mar 16 '17 at 18:55






          @Hack-R So clicking the "Join" link in the email doesn't work, but clicking the "Join" button on the ribbon works?
          – freginold
          Mar 16 '17 at 18:55














          That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
          – Hack-R
          Mar 16 '17 at 21:30




          That's how it was before I removed and reinstalled the plug-ins earlier today. Now the ribbon does not work; or rather the extra ribbon button did not come back after I reinstalled.
          – Hack-R
          Mar 16 '17 at 21:30












          Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
          – freginold
          Mar 17 '17 at 13:28






          Did you check to be sure it's not disabled? (File > Options > Add-Ins, under "Disabled Application Add-Ins")
          – freginold
          Mar 17 '17 at 13:28














          Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
          – Hack-R
          Mar 17 '17 at 13:39






          Yes sir. I have to wonder if there's some conflict since my Skype is Skype for Business but my office is still the old Office 2010 because installing 365 didn't work on my computer
          – Hack-R
          Mar 17 '17 at 13:39














          up vote
          0
          down vote













          Apparently it has something to do with NPAPI. The quick fix is to change the default browser to IE. There is a longer fix that lets you keep your regular browser. Here is info from MicroSoft on the matter.



          https://support.microsoft.com/en-us/help/3057679/lync-or-skype-for-business-client-does-not-start-when-you-click-a-meet






          share|improve this answer





















          • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
            – Donald Duck
            Jul 5 '17 at 17:19















          up vote
          0
          down vote













          Apparently it has something to do with NPAPI. The quick fix is to change the default browser to IE. There is a longer fix that lets you keep your regular browser. Here is info from MicroSoft on the matter.



          https://support.microsoft.com/en-us/help/3057679/lync-or-skype-for-business-client-does-not-start-when-you-click-a-meet






          share|improve this answer





















          • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
            – Donald Duck
            Jul 5 '17 at 17:19













          up vote
          0
          down vote










          up vote
          0
          down vote









          Apparently it has something to do with NPAPI. The quick fix is to change the default browser to IE. There is a longer fix that lets you keep your regular browser. Here is info from MicroSoft on the matter.



          https://support.microsoft.com/en-us/help/3057679/lync-or-skype-for-business-client-does-not-start-when-you-click-a-meet






          share|improve this answer












          Apparently it has something to do with NPAPI. The quick fix is to change the default browser to IE. There is a longer fix that lets you keep your regular browser. Here is info from MicroSoft on the matter.



          https://support.microsoft.com/en-us/help/3057679/lync-or-skype-for-business-client-does-not-start-when-you-click-a-meet







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jul 5 '17 at 13:58









          D Big Woo

          1




          1












          • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
            – Donald Duck
            Jul 5 '17 at 17:19


















          • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
            – Donald Duck
            Jul 5 '17 at 17:19
















          While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
          – Donald Duck
          Jul 5 '17 at 17:19




          While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes.
          – Donald Duck
          Jul 5 '17 at 17:19


















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