Nexus 4 MTP not showing on Device Manager











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When I disable USB Debugging on the Nexus 4 and connect it to my Windows 7 x64 Ultimate, a "Nexus 4" shows up in "My Computer" and the device is also listed on "Device Manager", under "Portable Devices" It all works as it is meant to.



However, as soon as I enable USB Debugging, I am asked to install drivers for "ADB Interface" which I do and then shows as working. This however removes the "Nexus 4" from "My Computer" and also there is nothing under "Device Manager", "Portable Devices"



Despite the driver being correctly installed for ADB Interface, when I do "adb devices" no devices is listed.



I have tried uninstalling and deleting the drivers over and over with no success. I have tried the Naked Drivers 0.72 and also the latest ones from the SDK.



The same USB cable, Nexus 4 and drivers all work perfectly on other Windows 7 x64 devices I have tested on. It even worked on VMWare through the same USB port it didn't work on the host!



There is something wrong with my Windows 7. I connected a USB device "AC309N" and my Windows did not install the driver automatically. When I connected the same device to my laptop running the same Windows 7 version, it automatically installed the driver. This leads me to believe something relating to USB/Plug 'n Play is not fully functioning.



Really want to avoid a reinstall!



Any help is appreciated.



Thanks.










share|improve this question






















  • On the computer that fails to install the drivers properly, do you see any devices at all with a yellow exclamation mark in the device manager? If so you can go into the properties for the device and reinstall them which should hopefully get you the right drivers installed. I have actually seen devices without proper installers use this as their install method as Windows 7 seemingly decided to do away with the "ask the user for drivers" wizard. Without the proper drivers preinstalled or available on Windows Update it just installs a dummy "failed" driver...
    – Mokubai
    Mar 13 '13 at 4:25












  • I do not see the "Nexus 4" aka MTP device anywhere on the Device Manager list. I have even enabled "Show hidden devices"
    – akashi
    Mar 13 '13 at 5:05










  • As soon as I disable USB Debugging, the "Nexus 4" shows up on the Device Manager" list and works as intended. This is not normal as it works perfectly on other Window 7 devices.
    – akashi
    Mar 13 '13 at 5:08










  • Do you see any devices with a yellow exclamation mark? Not necessarily named Nexus. Also have you tried unplugging the Nexus, enabling USB debugging and plugging the nexus in again?
    – Mokubai
    Mar 13 '13 at 7:48










  • I do not see ANY additional devices listed anywhere else, nothing under Unknown or Other. No device has the yellow exclamation mark on list. I have tried enabling USB Debugging before plugging into the PC, I have also tried enabling it after plugging into the PC. To put it simply, when connected the Nexus 4, only device detected by device manager is "Google Nexus ADB Interface" If USB Debugging is disabled, the PC makes that hardware connected sound and "Nexus 4" appears under "Portable Devices"
    – akashi
    Mar 13 '13 at 8:56

















up vote
2
down vote

favorite












When I disable USB Debugging on the Nexus 4 and connect it to my Windows 7 x64 Ultimate, a "Nexus 4" shows up in "My Computer" and the device is also listed on "Device Manager", under "Portable Devices" It all works as it is meant to.



However, as soon as I enable USB Debugging, I am asked to install drivers for "ADB Interface" which I do and then shows as working. This however removes the "Nexus 4" from "My Computer" and also there is nothing under "Device Manager", "Portable Devices"



Despite the driver being correctly installed for ADB Interface, when I do "adb devices" no devices is listed.



I have tried uninstalling and deleting the drivers over and over with no success. I have tried the Naked Drivers 0.72 and also the latest ones from the SDK.



The same USB cable, Nexus 4 and drivers all work perfectly on other Windows 7 x64 devices I have tested on. It even worked on VMWare through the same USB port it didn't work on the host!



There is something wrong with my Windows 7. I connected a USB device "AC309N" and my Windows did not install the driver automatically. When I connected the same device to my laptop running the same Windows 7 version, it automatically installed the driver. This leads me to believe something relating to USB/Plug 'n Play is not fully functioning.



Really want to avoid a reinstall!



Any help is appreciated.



Thanks.










share|improve this question






















  • On the computer that fails to install the drivers properly, do you see any devices at all with a yellow exclamation mark in the device manager? If so you can go into the properties for the device and reinstall them which should hopefully get you the right drivers installed. I have actually seen devices without proper installers use this as their install method as Windows 7 seemingly decided to do away with the "ask the user for drivers" wizard. Without the proper drivers preinstalled or available on Windows Update it just installs a dummy "failed" driver...
    – Mokubai
    Mar 13 '13 at 4:25












  • I do not see the "Nexus 4" aka MTP device anywhere on the Device Manager list. I have even enabled "Show hidden devices"
    – akashi
    Mar 13 '13 at 5:05










  • As soon as I disable USB Debugging, the "Nexus 4" shows up on the Device Manager" list and works as intended. This is not normal as it works perfectly on other Window 7 devices.
    – akashi
    Mar 13 '13 at 5:08










  • Do you see any devices with a yellow exclamation mark? Not necessarily named Nexus. Also have you tried unplugging the Nexus, enabling USB debugging and plugging the nexus in again?
    – Mokubai
    Mar 13 '13 at 7:48










  • I do not see ANY additional devices listed anywhere else, nothing under Unknown or Other. No device has the yellow exclamation mark on list. I have tried enabling USB Debugging before plugging into the PC, I have also tried enabling it after plugging into the PC. To put it simply, when connected the Nexus 4, only device detected by device manager is "Google Nexus ADB Interface" If USB Debugging is disabled, the PC makes that hardware connected sound and "Nexus 4" appears under "Portable Devices"
    – akashi
    Mar 13 '13 at 8:56















up vote
2
down vote

favorite









up vote
2
down vote

favorite











When I disable USB Debugging on the Nexus 4 and connect it to my Windows 7 x64 Ultimate, a "Nexus 4" shows up in "My Computer" and the device is also listed on "Device Manager", under "Portable Devices" It all works as it is meant to.



However, as soon as I enable USB Debugging, I am asked to install drivers for "ADB Interface" which I do and then shows as working. This however removes the "Nexus 4" from "My Computer" and also there is nothing under "Device Manager", "Portable Devices"



Despite the driver being correctly installed for ADB Interface, when I do "adb devices" no devices is listed.



I have tried uninstalling and deleting the drivers over and over with no success. I have tried the Naked Drivers 0.72 and also the latest ones from the SDK.



The same USB cable, Nexus 4 and drivers all work perfectly on other Windows 7 x64 devices I have tested on. It even worked on VMWare through the same USB port it didn't work on the host!



There is something wrong with my Windows 7. I connected a USB device "AC309N" and my Windows did not install the driver automatically. When I connected the same device to my laptop running the same Windows 7 version, it automatically installed the driver. This leads me to believe something relating to USB/Plug 'n Play is not fully functioning.



Really want to avoid a reinstall!



Any help is appreciated.



Thanks.










share|improve this question













When I disable USB Debugging on the Nexus 4 and connect it to my Windows 7 x64 Ultimate, a "Nexus 4" shows up in "My Computer" and the device is also listed on "Device Manager", under "Portable Devices" It all works as it is meant to.



However, as soon as I enable USB Debugging, I am asked to install drivers for "ADB Interface" which I do and then shows as working. This however removes the "Nexus 4" from "My Computer" and also there is nothing under "Device Manager", "Portable Devices"



Despite the driver being correctly installed for ADB Interface, when I do "adb devices" no devices is listed.



I have tried uninstalling and deleting the drivers over and over with no success. I have tried the Naked Drivers 0.72 and also the latest ones from the SDK.



The same USB cable, Nexus 4 and drivers all work perfectly on other Windows 7 x64 devices I have tested on. It even worked on VMWare through the same USB port it didn't work on the host!



There is something wrong with my Windows 7. I connected a USB device "AC309N" and my Windows did not install the driver automatically. When I connected the same device to my laptop running the same Windows 7 version, it automatically installed the driver. This leads me to believe something relating to USB/Plug 'n Play is not fully functioning.



Really want to avoid a reinstall!



Any help is appreciated.



Thanks.







windows mtp






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share|improve this question











share|improve this question




share|improve this question










asked Mar 13 '13 at 3:52









akashi

1112




1112












  • On the computer that fails to install the drivers properly, do you see any devices at all with a yellow exclamation mark in the device manager? If so you can go into the properties for the device and reinstall them which should hopefully get you the right drivers installed. I have actually seen devices without proper installers use this as their install method as Windows 7 seemingly decided to do away with the "ask the user for drivers" wizard. Without the proper drivers preinstalled or available on Windows Update it just installs a dummy "failed" driver...
    – Mokubai
    Mar 13 '13 at 4:25












  • I do not see the "Nexus 4" aka MTP device anywhere on the Device Manager list. I have even enabled "Show hidden devices"
    – akashi
    Mar 13 '13 at 5:05










  • As soon as I disable USB Debugging, the "Nexus 4" shows up on the Device Manager" list and works as intended. This is not normal as it works perfectly on other Window 7 devices.
    – akashi
    Mar 13 '13 at 5:08










  • Do you see any devices with a yellow exclamation mark? Not necessarily named Nexus. Also have you tried unplugging the Nexus, enabling USB debugging and plugging the nexus in again?
    – Mokubai
    Mar 13 '13 at 7:48










  • I do not see ANY additional devices listed anywhere else, nothing under Unknown or Other. No device has the yellow exclamation mark on list. I have tried enabling USB Debugging before plugging into the PC, I have also tried enabling it after plugging into the PC. To put it simply, when connected the Nexus 4, only device detected by device manager is "Google Nexus ADB Interface" If USB Debugging is disabled, the PC makes that hardware connected sound and "Nexus 4" appears under "Portable Devices"
    – akashi
    Mar 13 '13 at 8:56




















  • On the computer that fails to install the drivers properly, do you see any devices at all with a yellow exclamation mark in the device manager? If so you can go into the properties for the device and reinstall them which should hopefully get you the right drivers installed. I have actually seen devices without proper installers use this as their install method as Windows 7 seemingly decided to do away with the "ask the user for drivers" wizard. Without the proper drivers preinstalled or available on Windows Update it just installs a dummy "failed" driver...
    – Mokubai
    Mar 13 '13 at 4:25












  • I do not see the "Nexus 4" aka MTP device anywhere on the Device Manager list. I have even enabled "Show hidden devices"
    – akashi
    Mar 13 '13 at 5:05










  • As soon as I disable USB Debugging, the "Nexus 4" shows up on the Device Manager" list and works as intended. This is not normal as it works perfectly on other Window 7 devices.
    – akashi
    Mar 13 '13 at 5:08










  • Do you see any devices with a yellow exclamation mark? Not necessarily named Nexus. Also have you tried unplugging the Nexus, enabling USB debugging and plugging the nexus in again?
    – Mokubai
    Mar 13 '13 at 7:48










  • I do not see ANY additional devices listed anywhere else, nothing under Unknown or Other. No device has the yellow exclamation mark on list. I have tried enabling USB Debugging before plugging into the PC, I have also tried enabling it after plugging into the PC. To put it simply, when connected the Nexus 4, only device detected by device manager is "Google Nexus ADB Interface" If USB Debugging is disabled, the PC makes that hardware connected sound and "Nexus 4" appears under "Portable Devices"
    – akashi
    Mar 13 '13 at 8:56


















On the computer that fails to install the drivers properly, do you see any devices at all with a yellow exclamation mark in the device manager? If so you can go into the properties for the device and reinstall them which should hopefully get you the right drivers installed. I have actually seen devices without proper installers use this as their install method as Windows 7 seemingly decided to do away with the "ask the user for drivers" wizard. Without the proper drivers preinstalled or available on Windows Update it just installs a dummy "failed" driver...
– Mokubai
Mar 13 '13 at 4:25






On the computer that fails to install the drivers properly, do you see any devices at all with a yellow exclamation mark in the device manager? If so you can go into the properties for the device and reinstall them which should hopefully get you the right drivers installed. I have actually seen devices without proper installers use this as their install method as Windows 7 seemingly decided to do away with the "ask the user for drivers" wizard. Without the proper drivers preinstalled or available on Windows Update it just installs a dummy "failed" driver...
– Mokubai
Mar 13 '13 at 4:25














I do not see the "Nexus 4" aka MTP device anywhere on the Device Manager list. I have even enabled "Show hidden devices"
– akashi
Mar 13 '13 at 5:05




I do not see the "Nexus 4" aka MTP device anywhere on the Device Manager list. I have even enabled "Show hidden devices"
– akashi
Mar 13 '13 at 5:05












As soon as I disable USB Debugging, the "Nexus 4" shows up on the Device Manager" list and works as intended. This is not normal as it works perfectly on other Window 7 devices.
– akashi
Mar 13 '13 at 5:08




As soon as I disable USB Debugging, the "Nexus 4" shows up on the Device Manager" list and works as intended. This is not normal as it works perfectly on other Window 7 devices.
– akashi
Mar 13 '13 at 5:08












Do you see any devices with a yellow exclamation mark? Not necessarily named Nexus. Also have you tried unplugging the Nexus, enabling USB debugging and plugging the nexus in again?
– Mokubai
Mar 13 '13 at 7:48




Do you see any devices with a yellow exclamation mark? Not necessarily named Nexus. Also have you tried unplugging the Nexus, enabling USB debugging and plugging the nexus in again?
– Mokubai
Mar 13 '13 at 7:48












I do not see ANY additional devices listed anywhere else, nothing under Unknown or Other. No device has the yellow exclamation mark on list. I have tried enabling USB Debugging before plugging into the PC, I have also tried enabling it after plugging into the PC. To put it simply, when connected the Nexus 4, only device detected by device manager is "Google Nexus ADB Interface" If USB Debugging is disabled, the PC makes that hardware connected sound and "Nexus 4" appears under "Portable Devices"
– akashi
Mar 13 '13 at 8:56






I do not see ANY additional devices listed anywhere else, nothing under Unknown or Other. No device has the yellow exclamation mark on list. I have tried enabling USB Debugging before plugging into the PC, I have also tried enabling it after plugging into the PC. To put it simply, when connected the Nexus 4, only device detected by device manager is "Google Nexus ADB Interface" If USB Debugging is disabled, the PC makes that hardware connected sound and "Nexus 4" appears under "Portable Devices"
– akashi
Mar 13 '13 at 8:56












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In Device Manager :



UpdateDriver->Manuel Install->Search on my computer->Select from installed driver list -> then select the one with the word usb in it (not MTP).






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    up vote
    0
    down vote













    In Device Manager :



    UpdateDriver->Manuel Install->Search on my computer->Select from installed driver list -> then select the one with the word usb in it (not MTP).






    share|improve this answer

























      up vote
      0
      down vote













      In Device Manager :



      UpdateDriver->Manuel Install->Search on my computer->Select from installed driver list -> then select the one with the word usb in it (not MTP).






      share|improve this answer























        up vote
        0
        down vote










        up vote
        0
        down vote









        In Device Manager :



        UpdateDriver->Manuel Install->Search on my computer->Select from installed driver list -> then select the one with the word usb in it (not MTP).






        share|improve this answer












        In Device Manager :



        UpdateDriver->Manuel Install->Search on my computer->Select from installed driver list -> then select the one with the word usb in it (not MTP).







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Oct 27 '16 at 15:47









        Kusan

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