printer is detected as other devices instead of a printer
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I have windows 10 build 1607 and I'm trying to make my printer work under it.
My printer model is hp laserjet 1300 series and its driver is installed, I can see it in device manager under two categories: one under USB as Dot4USB and other as IEEE printer.
But under "Devices and Printers" it's still detected as other devices, I tried all sort of things without luck.
When I click "Add a printer" windows doesn't detect it, when I reach the dialog where I select a printer from a list of models I can't see my model in there and I don't have its CD.
I tried plugging it into different USB ports without success.
So what should I do ?
windows-10 printer
asked Nov 8 '17 at 16:11
niceman
105313
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I have windows 10 build 1607 and I'm trying to make my printer work under it.
My printer model is hp laserjet 1300 series and its driver is installed, I can see it in device manager under two categories: one under USB as Dot4USB and other as IEEE printer.
But under "Devices and Printers" it's still detected as other devices, I tried all sort of things without luck.
When I click "Add a printer" windows doesn't detect it, when I reach the dialog where I select a printer from a list of models I can't see my model in there and I don't have its CD.
I tried plugging it into different USB ports without success.
So what should I do ?
windows-10 printer
asked Nov 8 '17 at 16:11
niceman
105313
1
Exactly which driver did you use? Was it a Windows 10 specific driver from HP?
– Ƭᴇcʜιᴇ007
Nov 8 '17 at 16:19
@Ƭᴇcʜιᴇ007 no, it was the driver from windows update
– niceman
Nov 9 '17 at 16:54
add a comment |
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0
down vote
favorite
up vote
0
down vote
favorite
I have windows 10 build 1607 and I'm trying to make my printer work under it.
My printer model is hp laserjet 1300 series and its driver is installed, I can see it in device manager under two categories: one under USB as Dot4USB and other as IEEE printer.
But under "Devices and Printers" it's still detected as other devices, I tried all sort of things without luck.
When I click "Add a printer" windows doesn't detect it, when I reach the dialog where I select a printer from a list of models I can't see my model in there and I don't have its CD.
I tried plugging it into different USB ports without success.
So what should I do ?
windows-10 printer
asked Nov 8 '17 at 16:11
niceman
105313
I have windows 10 build 1607 and I'm trying to make my printer work under it.
My printer model is hp laserjet 1300 series and its driver is installed, I can see it in device manager under two categories: one under USB as Dot4USB and other as IEEE printer.
But under "Devices and Printers" it's still detected as other devices, I tried all sort of things without luck.
When I click "Add a printer" windows doesn't detect it, when I reach the dialog where I select a printer from a list of models I can't see my model in there and I don't have its CD.
I tried plugging it into different USB ports without success.
So what should I do ?
windows-10 printer
windows-10 printer
asked Nov 8 '17 at 16:11
niceman
105313
asked Nov 8 '17 at 16:11
niceman
105313
asked Nov 8 '17 at 16:11
niceman
105313
asked Nov 8 '17 at 16:11
niceman
105313
asked Nov 8 '17 at 16:11
niceman
105313
105313
1
Exactly which driver did you use? Was it a Windows 10 specific driver from HP?
– Ƭᴇcʜιᴇ007
Nov 8 '17 at 16:19
@Ƭᴇcʜιᴇ007 no, it was the driver from windows update
– niceman
Nov 9 '17 at 16:54
add a comment |
1
Exactly which driver did you use? Was it a Windows 10 specific driver from HP?
– Ƭᴇcʜιᴇ007
Nov 8 '17 at 16:19
@Ƭᴇcʜιᴇ007 no, it was the driver from windows update
– niceman
Nov 9 '17 at 16:54
1
1
Exactly which driver did you use? Was it a Windows 10 specific driver from HP?
– Ƭᴇcʜιᴇ007
Nov 8 '17 at 16:19
Exactly which driver did you use? Was it a Windows 10 specific driver from HP?
– Ƭᴇcʜιᴇ007
Nov 8 '17 at 16:19
@Ƭᴇcʜιᴇ007 no, it was the driver from windows update
– niceman
Nov 9 '17 at 16:54
@Ƭᴇcʜιᴇ007 no, it was the driver from windows update
– niceman
Nov 9 '17 at 16:54
add a comment |
2 Answers
2
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0
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Completely delete Dot4USB and IEEE printer from Device Manager, then install HP LaserJet USB (DOT4) communication driver and HP Printer Administrator Resource Kit from official website.
HP LaserJet 1300 Printer series
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320
Make sure your Windows is up to date.
answered Nov 9 '17 at 7:29
Origami
85127
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
add a comment |
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I had exactly the same problem, but the files mentioned in the previous answer (Dot4USB and IEEE printer) were not even present on my machine. However when I downloaded the software from https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320 (under "Driver-USB") and ran it, the LaserJet printer was identified under "Printers & scanners" and disappeared from "Bluetooth & other devices". It then worked!
answered Apr 28 at 15:10
Peter Millican
1
add a comment |
protected by Community♦ Nov 26 at 19:36
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Completely delete Dot4USB and IEEE printer from Device Manager, then install HP LaserJet USB (DOT4) communication driver and HP Printer Administrator Resource Kit from official website.
HP LaserJet 1300 Printer series
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320
Make sure your Windows is up to date.
answered Nov 9 '17 at 7:29
Origami
85127
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
add a comment |
up vote
0
down vote
Completely delete Dot4USB and IEEE printer from Device Manager, then install HP LaserJet USB (DOT4) communication driver and HP Printer Administrator Resource Kit from official website.
HP LaserJet 1300 Printer series
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320
Make sure your Windows is up to date.
answered Nov 9 '17 at 7:29
Origami
85127
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
add a comment |
up vote
0
down vote
up vote
0
down vote
Completely delete Dot4USB and IEEE printer from Device Manager, then install HP LaserJet USB (DOT4) communication driver and HP Printer Administrator Resource Kit from official website.
HP LaserJet 1300 Printer series
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320
Make sure your Windows is up to date.
answered Nov 9 '17 at 7:29
Origami
85127
Completely delete Dot4USB and IEEE printer from Device Manager, then install HP LaserJet USB (DOT4) communication driver and HP Printer Administrator Resource Kit from official website.
HP LaserJet 1300 Printer series
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320
Make sure your Windows is up to date.
answered Nov 9 '17 at 7:29
Origami
85127
answered Nov 9 '17 at 7:29
Origami
85127
answered Nov 9 '17 at 7:29
Origami
85127
answered Nov 9 '17 at 7:29
Origami
85127
85127
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
add a comment |
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
I installed DOT4 but I can't tell how to use HP printer administrator resource kit because there are so many programs and I can't identify the driver from them
– niceman
Nov 10 '17 at 12:15
add a comment |
up vote
0
down vote
I had exactly the same problem, but the files mentioned in the previous answer (Dot4USB and IEEE printer) were not even present on my machine. However when I downloaded the software from https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320 (under "Driver-USB") and ran it, the LaserJet printer was identified under "Printers & scanners" and disappeared from "Bluetooth & other devices". It then worked!
answered Apr 28 at 15:10
Peter Millican
1
add a comment |
up vote
0
down vote
I had exactly the same problem, but the files mentioned in the previous answer (Dot4USB and IEEE printer) were not even present on my machine. However when I downloaded the software from https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320 (under "Driver-USB") and ran it, the LaserJet printer was identified under "Printers & scanners" and disappeared from "Bluetooth & other devices". It then worked!
answered Apr 28 at 15:10
Peter Millican
1
add a comment |
up vote
0
down vote
up vote
0
down vote
I had exactly the same problem, but the files mentioned in the previous answer (Dot4USB and IEEE printer) were not even present on my machine. However when I downloaded the software from https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320 (under "Driver-USB") and ran it, the LaserJet printer was identified under "Printers & scanners" and disappeared from "Bluetooth & other devices". It then worked!
answered Apr 28 at 15:10
Peter Millican
1
I had exactly the same problem, but the files mentioned in the previous answer (Dot4USB and IEEE printer) were not even present on my machine. However when I downloaded the software from https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-1300-printer-series/238320 (under "Driver-USB") and ran it, the LaserJet printer was identified under "Printers & scanners" and disappeared from "Bluetooth & other devices". It then worked!
answered Apr 28 at 15:10
Peter Millican
1
answered Apr 28 at 15:10
Peter Millican
1
answered Apr 28 at 15:10
Peter Millican
1
answered Apr 28 at 15:10
Peter Millican
1
1
add a comment |
add a comment |
protected by Community♦ Nov 26 at 19:36
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
1
Exactly which driver did you use? Was it a Windows 10 specific driver from HP?
– Ƭᴇcʜιᴇ007
Nov 8 '17 at 16:19
@Ƭᴇcʜιᴇ007 no, it was the driver from windows update
– niceman
Nov 9 '17 at 16:54