Windows 10 does not detect Displayport to HDMI connection











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So I got a new video card (Radeon RX 480) on my 64-bit Windows 10 computer and was pleased, until I tried to plug a second monitor into the Displayport port. It wasn't detected.



Further steps taken:




  • I got a Displayport to HDMI cord. No detection.

  • I ran Windows Update to see if it detected a need for any drivers. No detection.

  • I opened Device Manager to see if I could see any warning or error icons. Nothing.

  • I tried Control Panel > All Control Panel Items > Devices and Printers > Add a device and nothing was detected.


I've read other forum articles that say that Windows 10 hasn't released drivers for Displayport to HDMI cables. In any case, I'm out of ideas.



Does anyone know how I can resolve this issue and get the second monitor to be detected?










share|improve this question






















  • Passive DisplayPort to HDMI cable only works with DP++ (on display card) to HDMI (on monitor). Also get the latest driver here.
    – Tom Yan
    Aug 30 '16 at 3:36












  • I already have the latest and correct driver for the video card. The problem is the driver for the cord, which it turns out that MIcrosoft refuses to help with. HP only made drivers for Windows 7, and so now I'll have to contact HP. Oh, the joyous runaound continues.
    – RandomHandle
    Aug 30 '16 at 4:11










  • Can you confirm that you have a DP to HDMI cord (as in a passive cable) or do you have a normal active convertor (which may look like a cable but which has electronics build into the cable and often ships with an extra USB cable to server as powersupply for the 'cable'.
    – Hennes
    Aug 30 '16 at 6:57










  • It looks like a single cable without any other components.
    – RandomHandle
    Aug 30 '16 at 13:19






  • 1




    Why not DVI to HDMI? No signal conversion needed at all (both uses TMDS).
    – Tom Yan
    Aug 30 '16 at 16:50

















up vote
0
down vote

favorite












So I got a new video card (Radeon RX 480) on my 64-bit Windows 10 computer and was pleased, until I tried to plug a second monitor into the Displayport port. It wasn't detected.



Further steps taken:




  • I got a Displayport to HDMI cord. No detection.

  • I ran Windows Update to see if it detected a need for any drivers. No detection.

  • I opened Device Manager to see if I could see any warning or error icons. Nothing.

  • I tried Control Panel > All Control Panel Items > Devices and Printers > Add a device and nothing was detected.


I've read other forum articles that say that Windows 10 hasn't released drivers for Displayport to HDMI cables. In any case, I'm out of ideas.



Does anyone know how I can resolve this issue and get the second monitor to be detected?










share|improve this question






















  • Passive DisplayPort to HDMI cable only works with DP++ (on display card) to HDMI (on monitor). Also get the latest driver here.
    – Tom Yan
    Aug 30 '16 at 3:36












  • I already have the latest and correct driver for the video card. The problem is the driver for the cord, which it turns out that MIcrosoft refuses to help with. HP only made drivers for Windows 7, and so now I'll have to contact HP. Oh, the joyous runaound continues.
    – RandomHandle
    Aug 30 '16 at 4:11










  • Can you confirm that you have a DP to HDMI cord (as in a passive cable) or do you have a normal active convertor (which may look like a cable but which has electronics build into the cable and often ships with an extra USB cable to server as powersupply for the 'cable'.
    – Hennes
    Aug 30 '16 at 6:57










  • It looks like a single cable without any other components.
    – RandomHandle
    Aug 30 '16 at 13:19






  • 1




    Why not DVI to HDMI? No signal conversion needed at all (both uses TMDS).
    – Tom Yan
    Aug 30 '16 at 16:50















up vote
0
down vote

favorite









up vote
0
down vote

favorite











So I got a new video card (Radeon RX 480) on my 64-bit Windows 10 computer and was pleased, until I tried to plug a second monitor into the Displayport port. It wasn't detected.



Further steps taken:




  • I got a Displayport to HDMI cord. No detection.

  • I ran Windows Update to see if it detected a need for any drivers. No detection.

  • I opened Device Manager to see if I could see any warning or error icons. Nothing.

  • I tried Control Panel > All Control Panel Items > Devices and Printers > Add a device and nothing was detected.


I've read other forum articles that say that Windows 10 hasn't released drivers for Displayport to HDMI cables. In any case, I'm out of ideas.



Does anyone know how I can resolve this issue and get the second monitor to be detected?










share|improve this question













So I got a new video card (Radeon RX 480) on my 64-bit Windows 10 computer and was pleased, until I tried to plug a second monitor into the Displayport port. It wasn't detected.



Further steps taken:




  • I got a Displayport to HDMI cord. No detection.

  • I ran Windows Update to see if it detected a need for any drivers. No detection.

  • I opened Device Manager to see if I could see any warning or error icons. Nothing.

  • I tried Control Panel > All Control Panel Items > Devices and Printers > Add a device and nothing was detected.


I've read other forum articles that say that Windows 10 hasn't released drivers for Displayport to HDMI cables. In any case, I'm out of ideas.



Does anyone know how I can resolve this issue and get the second monitor to be detected?







windows-7 graphics-card multiple-monitors hdmi displayport






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Aug 30 '16 at 2:15









RandomHandle

2001211




2001211












  • Passive DisplayPort to HDMI cable only works with DP++ (on display card) to HDMI (on monitor). Also get the latest driver here.
    – Tom Yan
    Aug 30 '16 at 3:36












  • I already have the latest and correct driver for the video card. The problem is the driver for the cord, which it turns out that MIcrosoft refuses to help with. HP only made drivers for Windows 7, and so now I'll have to contact HP. Oh, the joyous runaound continues.
    – RandomHandle
    Aug 30 '16 at 4:11










  • Can you confirm that you have a DP to HDMI cord (as in a passive cable) or do you have a normal active convertor (which may look like a cable but which has electronics build into the cable and often ships with an extra USB cable to server as powersupply for the 'cable'.
    – Hennes
    Aug 30 '16 at 6:57










  • It looks like a single cable without any other components.
    – RandomHandle
    Aug 30 '16 at 13:19






  • 1




    Why not DVI to HDMI? No signal conversion needed at all (both uses TMDS).
    – Tom Yan
    Aug 30 '16 at 16:50




















  • Passive DisplayPort to HDMI cable only works with DP++ (on display card) to HDMI (on monitor). Also get the latest driver here.
    – Tom Yan
    Aug 30 '16 at 3:36












  • I already have the latest and correct driver for the video card. The problem is the driver for the cord, which it turns out that MIcrosoft refuses to help with. HP only made drivers for Windows 7, and so now I'll have to contact HP. Oh, the joyous runaound continues.
    – RandomHandle
    Aug 30 '16 at 4:11










  • Can you confirm that you have a DP to HDMI cord (as in a passive cable) or do you have a normal active convertor (which may look like a cable but which has electronics build into the cable and often ships with an extra USB cable to server as powersupply for the 'cable'.
    – Hennes
    Aug 30 '16 at 6:57










  • It looks like a single cable without any other components.
    – RandomHandle
    Aug 30 '16 at 13:19






  • 1




    Why not DVI to HDMI? No signal conversion needed at all (both uses TMDS).
    – Tom Yan
    Aug 30 '16 at 16:50


















Passive DisplayPort to HDMI cable only works with DP++ (on display card) to HDMI (on monitor). Also get the latest driver here.
– Tom Yan
Aug 30 '16 at 3:36






Passive DisplayPort to HDMI cable only works with DP++ (on display card) to HDMI (on monitor). Also get the latest driver here.
– Tom Yan
Aug 30 '16 at 3:36














I already have the latest and correct driver for the video card. The problem is the driver for the cord, which it turns out that MIcrosoft refuses to help with. HP only made drivers for Windows 7, and so now I'll have to contact HP. Oh, the joyous runaound continues.
– RandomHandle
Aug 30 '16 at 4:11




I already have the latest and correct driver for the video card. The problem is the driver for the cord, which it turns out that MIcrosoft refuses to help with. HP only made drivers for Windows 7, and so now I'll have to contact HP. Oh, the joyous runaound continues.
– RandomHandle
Aug 30 '16 at 4:11












Can you confirm that you have a DP to HDMI cord (as in a passive cable) or do you have a normal active convertor (which may look like a cable but which has electronics build into the cable and often ships with an extra USB cable to server as powersupply for the 'cable'.
– Hennes
Aug 30 '16 at 6:57




Can you confirm that you have a DP to HDMI cord (as in a passive cable) or do you have a normal active convertor (which may look like a cable but which has electronics build into the cable and often ships with an extra USB cable to server as powersupply for the 'cable'.
– Hennes
Aug 30 '16 at 6:57












It looks like a single cable without any other components.
– RandomHandle
Aug 30 '16 at 13:19




It looks like a single cable without any other components.
– RandomHandle
Aug 30 '16 at 13:19




1




1




Why not DVI to HDMI? No signal conversion needed at all (both uses TMDS).
– Tom Yan
Aug 30 '16 at 16:50






Why not DVI to HDMI? No signal conversion needed at all (both uses TMDS).
– Tom Yan
Aug 30 '16 at 16:50












1 Answer
1






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0
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As others have pointed out, this situation is not possible.



To resolve my problem, I had to get a DVI-to-HDMI cable.






share|improve this answer





















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    up vote
    0
    down vote













    As others have pointed out, this situation is not possible.



    To resolve my problem, I had to get a DVI-to-HDMI cable.






    share|improve this answer

























      up vote
      0
      down vote













      As others have pointed out, this situation is not possible.



      To resolve my problem, I had to get a DVI-to-HDMI cable.






      share|improve this answer























        up vote
        0
        down vote










        up vote
        0
        down vote









        As others have pointed out, this situation is not possible.



        To resolve my problem, I had to get a DVI-to-HDMI cable.






        share|improve this answer












        As others have pointed out, this situation is not possible.



        To resolve my problem, I had to get a DVI-to-HDMI cable.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Aug 31 '16 at 0:36









        RandomHandle

        2001211




        2001211






























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