WiFi keeps dropping, but icon does not change to indicate a fault











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I have just moved my PC to upstairs in the house and moved from a wired, to a WiFi connection and I installed a TP-LINK Archer T9E AC1900 Dual Band Wireless PCI Express Adapter.



As the title says, the internet regularly just drops out and I have to wait 5/10 seconds for it to come back up but then within 20 seconds it will just drop out again. The icon does not change to indicate a problem.



I have updated the driver from the official website.
I am using windows 10 and turned off the power saving function.
Tried the various netsh and ipconfig.



Any help would be appreciated and I will provide any extra information as needed.










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  • There are many possible causes of the issue, but the first thing to try is adjusting the WiFi router antenna for greatest signal, and then try another channel. See lifewire.com/…
    – DrMoishe Pippik
    Oct 23 at 19:27










  • What is the RSSI of your wireless network connection at the new location?
    – Twisty Impersonator
    Oct 23 at 23:48















up vote
0
down vote

favorite












I have just moved my PC to upstairs in the house and moved from a wired, to a WiFi connection and I installed a TP-LINK Archer T9E AC1900 Dual Band Wireless PCI Express Adapter.



As the title says, the internet regularly just drops out and I have to wait 5/10 seconds for it to come back up but then within 20 seconds it will just drop out again. The icon does not change to indicate a problem.



I have updated the driver from the official website.
I am using windows 10 and turned off the power saving function.
Tried the various netsh and ipconfig.



Any help would be appreciated and I will provide any extra information as needed.










share|improve this question
























  • There are many possible causes of the issue, but the first thing to try is adjusting the WiFi router antenna for greatest signal, and then try another channel. See lifewire.com/…
    – DrMoishe Pippik
    Oct 23 at 19:27










  • What is the RSSI of your wireless network connection at the new location?
    – Twisty Impersonator
    Oct 23 at 23:48













up vote
0
down vote

favorite









up vote
0
down vote

favorite











I have just moved my PC to upstairs in the house and moved from a wired, to a WiFi connection and I installed a TP-LINK Archer T9E AC1900 Dual Band Wireless PCI Express Adapter.



As the title says, the internet regularly just drops out and I have to wait 5/10 seconds for it to come back up but then within 20 seconds it will just drop out again. The icon does not change to indicate a problem.



I have updated the driver from the official website.
I am using windows 10 and turned off the power saving function.
Tried the various netsh and ipconfig.



Any help would be appreciated and I will provide any extra information as needed.










share|improve this question















I have just moved my PC to upstairs in the house and moved from a wired, to a WiFi connection and I installed a TP-LINK Archer T9E AC1900 Dual Band Wireless PCI Express Adapter.



As the title says, the internet regularly just drops out and I have to wait 5/10 seconds for it to come back up but then within 20 seconds it will just drop out again. The icon does not change to indicate a problem.



I have updated the driver from the official website.
I am using windows 10 and turned off the power saving function.
Tried the various netsh and ipconfig.



Any help would be appreciated and I will provide any extra information as needed.







networking wireless-networking wifi-configuration






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edited Oct 23 at 20:32









DavidPostill

102k25216252




102k25216252










asked Oct 23 at 18:40









omniconsumerproducts

1




1












  • There are many possible causes of the issue, but the first thing to try is adjusting the WiFi router antenna for greatest signal, and then try another channel. See lifewire.com/…
    – DrMoishe Pippik
    Oct 23 at 19:27










  • What is the RSSI of your wireless network connection at the new location?
    – Twisty Impersonator
    Oct 23 at 23:48


















  • There are many possible causes of the issue, but the first thing to try is adjusting the WiFi router antenna for greatest signal, and then try another channel. See lifewire.com/…
    – DrMoishe Pippik
    Oct 23 at 19:27










  • What is the RSSI of your wireless network connection at the new location?
    – Twisty Impersonator
    Oct 23 at 23:48
















There are many possible causes of the issue, but the first thing to try is adjusting the WiFi router antenna for greatest signal, and then try another channel. See lifewire.com/…
– DrMoishe Pippik
Oct 23 at 19:27




There are many possible causes of the issue, but the first thing to try is adjusting the WiFi router antenna for greatest signal, and then try another channel. See lifewire.com/…
– DrMoishe Pippik
Oct 23 at 19:27












What is the RSSI of your wireless network connection at the new location?
– Twisty Impersonator
Oct 23 at 23:48




What is the RSSI of your wireless network connection at the new location?
– Twisty Impersonator
Oct 23 at 23:48










3 Answers
3






active

oldest

votes

















up vote
0
down vote













We can try to troubleshoot the issue as below:




  1. Check if the antenna of the wireless network card is plugged in.


  2. Can other wireless devices upstairs or downstairs use the wireless network normally? If this is the case, it may be caused by unstable wireless network signals. If other devices can use the wireless network normally, it may be a problem with the wireless network card driver or the wireless network itself.


  3. It is recommended to move the computer and other wireless devices close to the router to see if they will frequently disconnect from the network.
    If other devices can use the wireless network normally, only the computer will be disconnected from the network, which may be a problem with the wireless network card driver or the wireless network itself.



Update the wireless network card driver through the official website of the wireless network card. if wireless network card driver is the latest, test the problem of the wireless network card itself.






share|improve this answer




























    up vote
    0
    down vote













    In addition to the more technical answers:



    The easiest way, really, without having to try all types of tools and learn new tech is to




    move closer to the Access Point.




    Chances are high this will solve your problem - if it doesn't you've narrowed the possibilites. win/win






    share|improve this answer










    New contributor




    Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.

























      up vote
      -1
      down vote













      Windows 10 has recently gained bad rep on forced drivers updates and frequent instability...remember to disable auto update of drivers via control panel or local group policy editor...



      If you own an android device WifiAnalyzer can help you perform a site-survey, investigate neighboring interference and change channels accordingly...prefer 2,4GHz, although more heavily used, since it is stronger when signal meets interior walls etc...






      share|improve this answer





















      • Please read the question again carefully. Your answer does not answer the original question.
        – DavidPostill
        Oct 23 at 20:33










      • No answer actually answers the question...all answers provide helpful troubleshooting tips...
        – DeemV
        Oct 24 at 21:36











      Your Answer








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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      0
      down vote













      We can try to troubleshoot the issue as below:




      1. Check if the antenna of the wireless network card is plugged in.


      2. Can other wireless devices upstairs or downstairs use the wireless network normally? If this is the case, it may be caused by unstable wireless network signals. If other devices can use the wireless network normally, it may be a problem with the wireless network card driver or the wireless network itself.


      3. It is recommended to move the computer and other wireless devices close to the router to see if they will frequently disconnect from the network.
        If other devices can use the wireless network normally, only the computer will be disconnected from the network, which may be a problem with the wireless network card driver or the wireless network itself.



      Update the wireless network card driver through the official website of the wireless network card. if wireless network card driver is the latest, test the problem of the wireless network card itself.






      share|improve this answer

























        up vote
        0
        down vote













        We can try to troubleshoot the issue as below:




        1. Check if the antenna of the wireless network card is plugged in.


        2. Can other wireless devices upstairs or downstairs use the wireless network normally? If this is the case, it may be caused by unstable wireless network signals. If other devices can use the wireless network normally, it may be a problem with the wireless network card driver or the wireless network itself.


        3. It is recommended to move the computer and other wireless devices close to the router to see if they will frequently disconnect from the network.
          If other devices can use the wireless network normally, only the computer will be disconnected from the network, which may be a problem with the wireless network card driver or the wireless network itself.



        Update the wireless network card driver through the official website of the wireless network card. if wireless network card driver is the latest, test the problem of the wireless network card itself.






        share|improve this answer























          up vote
          0
          down vote










          up vote
          0
          down vote









          We can try to troubleshoot the issue as below:




          1. Check if the antenna of the wireless network card is plugged in.


          2. Can other wireless devices upstairs or downstairs use the wireless network normally? If this is the case, it may be caused by unstable wireless network signals. If other devices can use the wireless network normally, it may be a problem with the wireless network card driver or the wireless network itself.


          3. It is recommended to move the computer and other wireless devices close to the router to see if they will frequently disconnect from the network.
            If other devices can use the wireless network normally, only the computer will be disconnected from the network, which may be a problem with the wireless network card driver or the wireless network itself.



          Update the wireless network card driver through the official website of the wireless network card. if wireless network card driver is the latest, test the problem of the wireless network card itself.






          share|improve this answer












          We can try to troubleshoot the issue as below:




          1. Check if the antenna of the wireless network card is plugged in.


          2. Can other wireless devices upstairs or downstairs use the wireless network normally? If this is the case, it may be caused by unstable wireless network signals. If other devices can use the wireless network normally, it may be a problem with the wireless network card driver or the wireless network itself.


          3. It is recommended to move the computer and other wireless devices close to the router to see if they will frequently disconnect from the network.
            If other devices can use the wireless network normally, only the computer will be disconnected from the network, which may be a problem with the wireless network card driver or the wireless network itself.



          Update the wireless network card driver through the official website of the wireless network card. if wireless network card driver is the latest, test the problem of the wireless network card itself.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Oct 24 at 10:04









          Daisy Zhou

          579114




          579114
























              up vote
              0
              down vote













              In addition to the more technical answers:



              The easiest way, really, without having to try all types of tools and learn new tech is to




              move closer to the Access Point.




              Chances are high this will solve your problem - if it doesn't you've narrowed the possibilites. win/win






              share|improve this answer










              New contributor




              Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.






















                up vote
                0
                down vote













                In addition to the more technical answers:



                The easiest way, really, without having to try all types of tools and learn new tech is to




                move closer to the Access Point.




                Chances are high this will solve your problem - if it doesn't you've narrowed the possibilites. win/win






                share|improve this answer










                New contributor




                Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.




















                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  In addition to the more technical answers:



                  The easiest way, really, without having to try all types of tools and learn new tech is to




                  move closer to the Access Point.




                  Chances are high this will solve your problem - if it doesn't you've narrowed the possibilites. win/win






                  share|improve this answer










                  New contributor




                  Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  In addition to the more technical answers:



                  The easiest way, really, without having to try all types of tools and learn new tech is to




                  move closer to the Access Point.




                  Chances are high this will solve your problem - if it doesn't you've narrowed the possibilites. win/win







                  share|improve this answer










                  New contributor




                  Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer








                  edited Nov 20 at 22:42









                  Pierre.Vriens

                  1,20561218




                  1,20561218






                  New contributor




                  Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered Nov 20 at 19:01









                  Marsel Bennett

                  1




                  1




                  New contributor




                  Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  Marsel Bennett is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






















                      up vote
                      -1
                      down vote













                      Windows 10 has recently gained bad rep on forced drivers updates and frequent instability...remember to disable auto update of drivers via control panel or local group policy editor...



                      If you own an android device WifiAnalyzer can help you perform a site-survey, investigate neighboring interference and change channels accordingly...prefer 2,4GHz, although more heavily used, since it is stronger when signal meets interior walls etc...






                      share|improve this answer





















                      • Please read the question again carefully. Your answer does not answer the original question.
                        – DavidPostill
                        Oct 23 at 20:33










                      • No answer actually answers the question...all answers provide helpful troubleshooting tips...
                        – DeemV
                        Oct 24 at 21:36















                      up vote
                      -1
                      down vote













                      Windows 10 has recently gained bad rep on forced drivers updates and frequent instability...remember to disable auto update of drivers via control panel or local group policy editor...



                      If you own an android device WifiAnalyzer can help you perform a site-survey, investigate neighboring interference and change channels accordingly...prefer 2,4GHz, although more heavily used, since it is stronger when signal meets interior walls etc...






                      share|improve this answer





















                      • Please read the question again carefully. Your answer does not answer the original question.
                        – DavidPostill
                        Oct 23 at 20:33










                      • No answer actually answers the question...all answers provide helpful troubleshooting tips...
                        – DeemV
                        Oct 24 at 21:36













                      up vote
                      -1
                      down vote










                      up vote
                      -1
                      down vote









                      Windows 10 has recently gained bad rep on forced drivers updates and frequent instability...remember to disable auto update of drivers via control panel or local group policy editor...



                      If you own an android device WifiAnalyzer can help you perform a site-survey, investigate neighboring interference and change channels accordingly...prefer 2,4GHz, although more heavily used, since it is stronger when signal meets interior walls etc...






                      share|improve this answer












                      Windows 10 has recently gained bad rep on forced drivers updates and frequent instability...remember to disable auto update of drivers via control panel or local group policy editor...



                      If you own an android device WifiAnalyzer can help you perform a site-survey, investigate neighboring interference and change channels accordingly...prefer 2,4GHz, although more heavily used, since it is stronger when signal meets interior walls etc...







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Oct 23 at 19:40









                      DeemV

                      1015




                      1015












                      • Please read the question again carefully. Your answer does not answer the original question.
                        – DavidPostill
                        Oct 23 at 20:33










                      • No answer actually answers the question...all answers provide helpful troubleshooting tips...
                        – DeemV
                        Oct 24 at 21:36


















                      • Please read the question again carefully. Your answer does not answer the original question.
                        – DavidPostill
                        Oct 23 at 20:33










                      • No answer actually answers the question...all answers provide helpful troubleshooting tips...
                        – DeemV
                        Oct 24 at 21:36
















                      Please read the question again carefully. Your answer does not answer the original question.
                      – DavidPostill
                      Oct 23 at 20:33




                      Please read the question again carefully. Your answer does not answer the original question.
                      – DavidPostill
                      Oct 23 at 20:33












                      No answer actually answers the question...all answers provide helpful troubleshooting tips...
                      – DeemV
                      Oct 24 at 21:36




                      No answer actually answers the question...all answers provide helpful troubleshooting tips...
                      – DeemV
                      Oct 24 at 21:36


















                       

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