No sound from external speakers after installing new monitor












0















I just installed a Samsung chg90 49" curved monitor. When hooking it up, I had to use an hdmi from the monitor to a DVI port on the computer because my HDMI port doesn't work on the computer.



After hooking this up, I am not getting any sound from my external speakers. I checked to make sure the audio wire was still connected and it is. I tried checking for sound options in the monitor settings and the only sound option I saw was for a microphone.



Does anyone know what I could look for or have any suggestions?



enter image description here



enter image description here



enter image description here










share|improve this question

























  • As standard, DVI does not include an audio stream: see here.

    – AFH
    Jan 5 at 23:25











  • @AFH I have audio hooked up to the speaker connections. I had this exact same audio connection an hour ago. My previous monitor was DVI to DVI. I'm not trying to get sound from the monitor.

    – Paul
    Jan 5 at 23:29











  • Do you not have a DVI port on the new monitor? Or HDMI on the old? If so, try mixing and matching monitors and cables. Also, start an audio stream, then unplug the new monitor, trying each end of the cable in turn, to see if sound is restored.. It would help to know what OS you're running.

    – AFH
    Jan 5 at 23:38











  • @AFH I am running Windows 10. There is no DVI port on the new monitor. Here is the link to it. amazon.com/gp/product/B072C7TNC5/… .... There is an HDMI port on the old monitor, but I always just used a DVI to DVI connection.

    – Paul
    Jan 5 at 23:41











  • It's worth trying HDMI on the old monitor, to see if this mutes the sound. Maybe your graphics card has the audio extension on the DVI (as per my link above), and tries to send it over the HDMI cable.

    – AFH
    Jan 5 at 23:47
















0















I just installed a Samsung chg90 49" curved monitor. When hooking it up, I had to use an hdmi from the monitor to a DVI port on the computer because my HDMI port doesn't work on the computer.



After hooking this up, I am not getting any sound from my external speakers. I checked to make sure the audio wire was still connected and it is. I tried checking for sound options in the monitor settings and the only sound option I saw was for a microphone.



Does anyone know what I could look for or have any suggestions?



enter image description here



enter image description here



enter image description here










share|improve this question

























  • As standard, DVI does not include an audio stream: see here.

    – AFH
    Jan 5 at 23:25











  • @AFH I have audio hooked up to the speaker connections. I had this exact same audio connection an hour ago. My previous monitor was DVI to DVI. I'm not trying to get sound from the monitor.

    – Paul
    Jan 5 at 23:29











  • Do you not have a DVI port on the new monitor? Or HDMI on the old? If so, try mixing and matching monitors and cables. Also, start an audio stream, then unplug the new monitor, trying each end of the cable in turn, to see if sound is restored.. It would help to know what OS you're running.

    – AFH
    Jan 5 at 23:38











  • @AFH I am running Windows 10. There is no DVI port on the new monitor. Here is the link to it. amazon.com/gp/product/B072C7TNC5/… .... There is an HDMI port on the old monitor, but I always just used a DVI to DVI connection.

    – Paul
    Jan 5 at 23:41











  • It's worth trying HDMI on the old monitor, to see if this mutes the sound. Maybe your graphics card has the audio extension on the DVI (as per my link above), and tries to send it over the HDMI cable.

    – AFH
    Jan 5 at 23:47














0












0








0








I just installed a Samsung chg90 49" curved monitor. When hooking it up, I had to use an hdmi from the monitor to a DVI port on the computer because my HDMI port doesn't work on the computer.



After hooking this up, I am not getting any sound from my external speakers. I checked to make sure the audio wire was still connected and it is. I tried checking for sound options in the monitor settings and the only sound option I saw was for a microphone.



Does anyone know what I could look for or have any suggestions?



enter image description here



enter image description here



enter image description here










share|improve this question
















I just installed a Samsung chg90 49" curved monitor. When hooking it up, I had to use an hdmi from the monitor to a DVI port on the computer because my HDMI port doesn't work on the computer.



After hooking this up, I am not getting any sound from my external speakers. I checked to make sure the audio wire was still connected and it is. I tried checking for sound options in the monitor settings and the only sound option I saw was for a microphone.



Does anyone know what I could look for or have any suggestions?



enter image description here



enter image description here



enter image description here







audio external-display






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 6 at 0:14







Paul

















asked Jan 5 at 23:20









PaulPaul

1015




1015













  • As standard, DVI does not include an audio stream: see here.

    – AFH
    Jan 5 at 23:25











  • @AFH I have audio hooked up to the speaker connections. I had this exact same audio connection an hour ago. My previous monitor was DVI to DVI. I'm not trying to get sound from the monitor.

    – Paul
    Jan 5 at 23:29











  • Do you not have a DVI port on the new monitor? Or HDMI on the old? If so, try mixing and matching monitors and cables. Also, start an audio stream, then unplug the new monitor, trying each end of the cable in turn, to see if sound is restored.. It would help to know what OS you're running.

    – AFH
    Jan 5 at 23:38











  • @AFH I am running Windows 10. There is no DVI port on the new monitor. Here is the link to it. amazon.com/gp/product/B072C7TNC5/… .... There is an HDMI port on the old monitor, but I always just used a DVI to DVI connection.

    – Paul
    Jan 5 at 23:41











  • It's worth trying HDMI on the old monitor, to see if this mutes the sound. Maybe your graphics card has the audio extension on the DVI (as per my link above), and tries to send it over the HDMI cable.

    – AFH
    Jan 5 at 23:47



















  • As standard, DVI does not include an audio stream: see here.

    – AFH
    Jan 5 at 23:25











  • @AFH I have audio hooked up to the speaker connections. I had this exact same audio connection an hour ago. My previous monitor was DVI to DVI. I'm not trying to get sound from the monitor.

    – Paul
    Jan 5 at 23:29











  • Do you not have a DVI port on the new monitor? Or HDMI on the old? If so, try mixing and matching monitors and cables. Also, start an audio stream, then unplug the new monitor, trying each end of the cable in turn, to see if sound is restored.. It would help to know what OS you're running.

    – AFH
    Jan 5 at 23:38











  • @AFH I am running Windows 10. There is no DVI port on the new monitor. Here is the link to it. amazon.com/gp/product/B072C7TNC5/… .... There is an HDMI port on the old monitor, but I always just used a DVI to DVI connection.

    – Paul
    Jan 5 at 23:41











  • It's worth trying HDMI on the old monitor, to see if this mutes the sound. Maybe your graphics card has the audio extension on the DVI (as per my link above), and tries to send it over the HDMI cable.

    – AFH
    Jan 5 at 23:47

















As standard, DVI does not include an audio stream: see here.

– AFH
Jan 5 at 23:25





As standard, DVI does not include an audio stream: see here.

– AFH
Jan 5 at 23:25













@AFH I have audio hooked up to the speaker connections. I had this exact same audio connection an hour ago. My previous monitor was DVI to DVI. I'm not trying to get sound from the monitor.

– Paul
Jan 5 at 23:29





@AFH I have audio hooked up to the speaker connections. I had this exact same audio connection an hour ago. My previous monitor was DVI to DVI. I'm not trying to get sound from the monitor.

– Paul
Jan 5 at 23:29













Do you not have a DVI port on the new monitor? Or HDMI on the old? If so, try mixing and matching monitors and cables. Also, start an audio stream, then unplug the new monitor, trying each end of the cable in turn, to see if sound is restored.. It would help to know what OS you're running.

– AFH
Jan 5 at 23:38





Do you not have a DVI port on the new monitor? Or HDMI on the old? If so, try mixing and matching monitors and cables. Also, start an audio stream, then unplug the new monitor, trying each end of the cable in turn, to see if sound is restored.. It would help to know what OS you're running.

– AFH
Jan 5 at 23:38













@AFH I am running Windows 10. There is no DVI port on the new monitor. Here is the link to it. amazon.com/gp/product/B072C7TNC5/… .... There is an HDMI port on the old monitor, but I always just used a DVI to DVI connection.

– Paul
Jan 5 at 23:41





@AFH I am running Windows 10. There is no DVI port on the new monitor. Here is the link to it. amazon.com/gp/product/B072C7TNC5/… .... There is an HDMI port on the old monitor, but I always just used a DVI to DVI connection.

– Paul
Jan 5 at 23:41













It's worth trying HDMI on the old monitor, to see if this mutes the sound. Maybe your graphics card has the audio extension on the DVI (as per my link above), and tries to send it over the HDMI cable.

– AFH
Jan 5 at 23:47





It's worth trying HDMI on the old monitor, to see if this mutes the sound. Maybe your graphics card has the audio extension on the DVI (as per my link above), and tries to send it over the HDMI cable.

– AFH
Jan 5 at 23:47










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After going into the sound settings, I changed the device properties and it worked!



enter image description here






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    After going into the sound settings, I changed the device properties and it worked!



    enter image description here






    share|improve this answer




























      0














      After going into the sound settings, I changed the device properties and it worked!



      enter image description here






      share|improve this answer


























        0












        0








        0







        After going into the sound settings, I changed the device properties and it worked!



        enter image description here






        share|improve this answer













        After going into the sound settings, I changed the device properties and it worked!



        enter image description here







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 6 at 1:07









        PaulPaul

        1015




        1015






























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