Acer Aspire 5742 - Black screen on boot
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Having trouble with an Acer Aspire 5742. After pressing the power button the screen backlight comes on but it stays black. The Windows(7) chime sounds and when plugged into an external VGA display everything shows fine. I've checked all the ribbon connections and also just replaced the screen. Have run Malware Bytes too. Display is still not working.
Any ideas?
Thanks.
display acer-aspire laptop-display
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
add a comment |
up vote
0
down vote
favorite
Having trouble with an Acer Aspire 5742. After pressing the power button the screen backlight comes on but it stays black. The Windows(7) chime sounds and when plugged into an external VGA display everything shows fine. I've checked all the ribbon connections and also just replaced the screen. Have run Malware Bytes too. Display is still not working.
Any ideas?
Thanks.
display acer-aspire laptop-display
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
Having trouble with an Acer Aspire 5742. After pressing the power button the screen backlight comes on but it stays black. The Windows(7) chime sounds and when plugged into an external VGA display everything shows fine. I've checked all the ribbon connections and also just replaced the screen. Have run Malware Bytes too. Display is still not working.
Any ideas?
Thanks.
display acer-aspire laptop-display
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
Having trouble with an Acer Aspire 5742. After pressing the power button the screen backlight comes on but it stays black. The Windows(7) chime sounds and when plugged into an external VGA display everything shows fine. I've checked all the ribbon connections and also just replaced the screen. Have run Malware Bytes too. Display is still not working.
Any ideas?
Thanks.
display acer-aspire laptop-display
display acer-aspire laptop-display
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
edited Mar 30 '14 at 18:01
Der Hochstapler
67.1k48230283
67.1k48230283
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
asked Oct 23 '13 at 14:31
Ho Li Cow
601615
601615
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
up vote
0
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Check if the laptop has a button usually on the F1 to F12 buttons. It will say LCD or show a picture of external display. Press the blue function or FN key with that button until the display show again.
answered Oct 23 '13 at 14:36
StBlade
377114
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Check if the laptop has a button usually on the F1 to F12 buttons. It will say LCD or show a picture of external display. Press the blue function or FN key with that button until the display show again.
answered Oct 23 '13 at 14:36
StBlade
377114
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
add a comment |
up vote
0
down vote
Check if the laptop has a button usually on the F1 to F12 buttons. It will say LCD or show a picture of external display. Press the blue function or FN key with that button until the display show again.
answered Oct 23 '13 at 14:36
StBlade
377114
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
add a comment |
up vote
0
down vote
up vote
0
down vote
Check if the laptop has a button usually on the F1 to F12 buttons. It will say LCD or show a picture of external display. Press the blue function or FN key with that button until the display show again.
answered Oct 23 '13 at 14:36
StBlade
377114
Check if the laptop has a button usually on the F1 to F12 buttons. It will say LCD or show a picture of external display. Press the blue function or FN key with that button until the display show again.
answered Oct 23 '13 at 14:36
StBlade
377114
answered Oct 23 '13 at 14:36
StBlade
377114
answered Oct 23 '13 at 14:36
StBlade
377114
answered Oct 23 '13 at 14:36
StBlade
377114
377114
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
add a comment |
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
Tried that with an external display plugged in - the key definitely works as the backlight on the laptop comes on and goes off as i press the key. No windows though :(
– Ho Li Cow
Oct 23 '13 at 14:55
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
@HoLiCow. Go to Control Panel->Apperance and Personalization->Display->Screen Resolution. On the Display dropdown check which display is selected as default.
– StBlade
Oct 23 '13 at 15:00
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
If i set the laptop display to be default, the backlight comes on but the screen stays black
– Ho Li Cow
Oct 23 '13 at 15:24
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
@HoLiCow If the laptop is still under warranty I would then suggest taking it in to a service provider that can check to see what the issue may be.
– StBlade
Oct 24 '13 at 7:33
add a comment |
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