Get rid of false “no Internet” network message
I have a computer that has internet access, yet NCSI reports the PC has no internet in the system tray.
OneNote and other software check this indicator and fail because they falsely think the internet is down. I tried disabling passive polling, but that just causes the indicator to be stuck in the no internet state. Disabling IPv6 had no effect either.
Is there any way to force the PC to always think that it has internet access?
networking windows-10
asked Jan 30 at 17:30
DavidDavid
4,30121737
add a comment |
I have a computer that has internet access, yet NCSI reports the PC has no internet in the system tray.
OneNote and other software check this indicator and fail because they falsely think the internet is down. I tried disabling passive polling, but that just causes the indicator to be stuck in the no internet state. Disabling IPv6 had no effect either.
Is there any way to force the PC to always think that it has internet access?
networking windows-10
asked Jan 30 at 17:30
DavidDavid
4,30121737
If you right click the network indicator there should be a "Troubleshoot problems" option. What output or errors does that give?
– Mokubai♦
Jan 30 at 17:39
It says that it couldn't find anything, and then suggests resetting, which does not help.
– David
Jan 30 at 22:11
add a comment |
I have a computer that has internet access, yet NCSI reports the PC has no internet in the system tray.
OneNote and other software check this indicator and fail because they falsely think the internet is down. I tried disabling passive polling, but that just causes the indicator to be stuck in the no internet state. Disabling IPv6 had no effect either.
Is there any way to force the PC to always think that it has internet access?
networking windows-10
asked Jan 30 at 17:30
DavidDavid
4,30121737
I have a computer that has internet access, yet NCSI reports the PC has no internet in the system tray.
OneNote and other software check this indicator and fail because they falsely think the internet is down. I tried disabling passive polling, but that just causes the indicator to be stuck in the no internet state. Disabling IPv6 had no effect either.
Is there any way to force the PC to always think that it has internet access?
networking windows-10
networking windows-10
asked Jan 30 at 17:30
DavidDavid
4,30121737
asked Jan 30 at 17:30
DavidDavid
4,30121737
asked Jan 30 at 17:30
DavidDavid
4,30121737
asked Jan 30 at 17:30
DavidDavid
4,30121737
asked Jan 30 at 17:30
DavidDavid
4,30121737
4,30121737
If you right click the network indicator there should be a "Troubleshoot problems" option. What output or errors does that give?
– Mokubai♦
Jan 30 at 17:39
It says that it couldn't find anything, and then suggests resetting, which does not help.
– David
Jan 30 at 22:11
add a comment |
If you right click the network indicator there should be a "Troubleshoot problems" option. What output or errors does that give?
– Mokubai♦
Jan 30 at 17:39
It says that it couldn't find anything, and then suggests resetting, which does not help.
– David
Jan 30 at 22:11
If you right click the network indicator there should be a "Troubleshoot problems" option. What output or errors does that give?
– Mokubai♦
Jan 30 at 17:39
If you right click the network indicator there should be a "Troubleshoot problems" option. What output or errors does that give?
– Mokubai♦
Jan 30 at 17:39
It says that it couldn't find anything, and then suggests resetting, which does not help.
– David
Jan 30 at 22:11
It says that it couldn't find anything, and then suggests resetting, which does not help.
– David
Jan 30 at 22:11
add a comment |
1 Answer
1
active
oldest
votes
If your network connection includes access restrictions to msftncsi.com and/or msftconnecttest.com domains, you might need to set up the following things:
- a fake
dns.msftncsi.comname in a local DNS service, that maps to IP address131.107.255.255. - for Windows 7 (at least), a fake
www.msftncsi.comname in a local DNS service that maps to a local IPv4 HTTP server that can serve a/ncsi.txtURI (see below), and/or a fakeipv6.msftncsi.comname that maps to a local IPv6 HTTP server that can do the same
when sent a GET request for
/ncsi.txt, the HTTP server should respond with a 200 HTTP result code and the data of the response should be a single line of text:
Microsoft NCSI
for Windows 10, a fake
www.msftconnecttest.comname pointing to a local HTTP server that can serve a/connecttest.txtURI. The response should be a 200 HTTP result code and a single line of text:
Microsoft Connect Test
If Windows can successfully make these DNS and HTTP requests, it should believe it has an internet connection. If these requests are blocked, the "no internet" message will be triggered. If different answers are received, Windows will assume there is a "captive portal".
New updates to Windows may introduce new tests.
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
If your network connection includes access restrictions to msftncsi.com and/or msftconnecttest.com domains, you might need to set up the following things:
- a fake
dns.msftncsi.comname in a local DNS service, that maps to IP address131.107.255.255. - for Windows 7 (at least), a fake
www.msftncsi.comname in a local DNS service that maps to a local IPv4 HTTP server that can serve a/ncsi.txtURI (see below), and/or a fakeipv6.msftncsi.comname that maps to a local IPv6 HTTP server that can do the same
when sent a GET request for
/ncsi.txt, the HTTP server should respond with a 200 HTTP result code and the data of the response should be a single line of text:
Microsoft NCSI
for Windows 10, a fake
www.msftconnecttest.comname pointing to a local HTTP server that can serve a/connecttest.txtURI. The response should be a 200 HTTP result code and a single line of text:
Microsoft Connect Test
If Windows can successfully make these DNS and HTTP requests, it should believe it has an internet connection. If these requests are blocked, the "no internet" message will be triggered. If different answers are received, Windows will assume there is a "captive portal".
New updates to Windows may introduce new tests.
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
add a comment |
If your network connection includes access restrictions to msftncsi.com and/or msftconnecttest.com domains, you might need to set up the following things:
- a fake
dns.msftncsi.comname in a local DNS service, that maps to IP address131.107.255.255. - for Windows 7 (at least), a fake
www.msftncsi.comname in a local DNS service that maps to a local IPv4 HTTP server that can serve a/ncsi.txtURI (see below), and/or a fakeipv6.msftncsi.comname that maps to a local IPv6 HTTP server that can do the same
when sent a GET request for
/ncsi.txt, the HTTP server should respond with a 200 HTTP result code and the data of the response should be a single line of text:
Microsoft NCSI
for Windows 10, a fake
www.msftconnecttest.comname pointing to a local HTTP server that can serve a/connecttest.txtURI. The response should be a 200 HTTP result code and a single line of text:
Microsoft Connect Test
If Windows can successfully make these DNS and HTTP requests, it should believe it has an internet connection. If these requests are blocked, the "no internet" message will be triggered. If different answers are received, Windows will assume there is a "captive portal".
New updates to Windows may introduce new tests.
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
add a comment |
If your network connection includes access restrictions to msftncsi.com and/or msftconnecttest.com domains, you might need to set up the following things:
- a fake
dns.msftncsi.comname in a local DNS service, that maps to IP address131.107.255.255. - for Windows 7 (at least), a fake
www.msftncsi.comname in a local DNS service that maps to a local IPv4 HTTP server that can serve a/ncsi.txtURI (see below), and/or a fakeipv6.msftncsi.comname that maps to a local IPv6 HTTP server that can do the same
when sent a GET request for
/ncsi.txt, the HTTP server should respond with a 200 HTTP result code and the data of the response should be a single line of text:
Microsoft NCSI
for Windows 10, a fake
www.msftconnecttest.comname pointing to a local HTTP server that can serve a/connecttest.txtURI. The response should be a 200 HTTP result code and a single line of text:
Microsoft Connect Test
If Windows can successfully make these DNS and HTTP requests, it should believe it has an internet connection. If these requests are blocked, the "no internet" message will be triggered. If different answers are received, Windows will assume there is a "captive portal".
New updates to Windows may introduce new tests.
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
If your network connection includes access restrictions to msftncsi.com and/or msftconnecttest.com domains, you might need to set up the following things:
- a fake
dns.msftncsi.comname in a local DNS service, that maps to IP address131.107.255.255. - for Windows 7 (at least), a fake
www.msftncsi.comname in a local DNS service that maps to a local IPv4 HTTP server that can serve a/ncsi.txtURI (see below), and/or a fakeipv6.msftncsi.comname that maps to a local IPv6 HTTP server that can do the same
when sent a GET request for
/ncsi.txt, the HTTP server should respond with a 200 HTTP result code and the data of the response should be a single line of text:
Microsoft NCSI
for Windows 10, a fake
www.msftconnecttest.comname pointing to a local HTTP server that can serve a/connecttest.txtURI. The response should be a 200 HTTP result code and a single line of text:
Microsoft Connect Test
If Windows can successfully make these DNS and HTTP requests, it should believe it has an internet connection. If these requests are blocked, the "no internet" message will be triggered. If different answers are received, Windows will assume there is a "captive portal".
New updates to Windows may introduce new tests.
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
edited Jan 31 at 1:11
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
answered Jan 31 at 1:05
telcoMtelcoM
1,3111512
1,3111512
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
add a comment |
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
I can go to www.msftconnecttest.com/connecttest.txt and see the Microsoft Connect Test text as well as get the correct dns address when I run dns.msftncsi.com through nslookup (and see it through Wireshark as well), yet Windows 10 still says that this machine does not have internet access.
– David
Feb 11 at 19:55
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
Adding a blanket exception for this PC to our web security appliance fixed this issue. The fix persisted even after removing the exception and restarting the network location awareness service again. Maybe the DNS entry is cached now??
– David
Feb 11 at 20:35
add a comment |
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If you right click the network indicator there should be a "Troubleshoot problems" option. What output or errors does that give?
– Mokubai♦
Jan 30 at 17:39
It says that it couldn't find anything, and then suggests resetting, which does not help.
– David
Jan 30 at 22:11