Laptop: upgraded DDR3L 1,35V RAM but Windows can't boot with the new one











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Picture of the 3 RAM memories



The laptop is a Toshiba Tecra A11-110 with an intel i5 processor.



I replaced the first RAM with the second one. The Windows begins to boot but ms later shuts down and the computer restarts again.
Maybe the reason was that the second one was 1,5V.
An analysis on Kingston website says these are the compatible ones, 1,35V.
So, I bought the third one you see in the image. But the same thing happens: windows can't boot, it begins but quickly dies.



What could it be?
Thank you.










share|improve this question






















  • It most likely is the frequency. You have purchased significantly faster memory than the Samsung module.
    – Ramhound
    Dec 7 at 13:56










  • The original one is this one samsung.com/semiconductor/dram/module/M471B5673FH0-CF8 (1066) but Crucial and Kingston say that these ones are compatible: eu.crucial.com/eur/en/compatible-upgrade-for/Toshiba/…
    – André Da Silva
    Dec 7 at 15:35












  • That list is perfect, especially if you, mix and match the modules.
    – Ramhound
    Dec 7 at 15:45















up vote
0
down vote

favorite












Picture of the 3 RAM memories



The laptop is a Toshiba Tecra A11-110 with an intel i5 processor.



I replaced the first RAM with the second one. The Windows begins to boot but ms later shuts down and the computer restarts again.
Maybe the reason was that the second one was 1,5V.
An analysis on Kingston website says these are the compatible ones, 1,35V.
So, I bought the third one you see in the image. But the same thing happens: windows can't boot, it begins but quickly dies.



What could it be?
Thank you.










share|improve this question






















  • It most likely is the frequency. You have purchased significantly faster memory than the Samsung module.
    – Ramhound
    Dec 7 at 13:56










  • The original one is this one samsung.com/semiconductor/dram/module/M471B5673FH0-CF8 (1066) but Crucial and Kingston say that these ones are compatible: eu.crucial.com/eur/en/compatible-upgrade-for/Toshiba/…
    – André Da Silva
    Dec 7 at 15:35












  • That list is perfect, especially if you, mix and match the modules.
    – Ramhound
    Dec 7 at 15:45













up vote
0
down vote

favorite









up vote
0
down vote

favorite











Picture of the 3 RAM memories



The laptop is a Toshiba Tecra A11-110 with an intel i5 processor.



I replaced the first RAM with the second one. The Windows begins to boot but ms later shuts down and the computer restarts again.
Maybe the reason was that the second one was 1,5V.
An analysis on Kingston website says these are the compatible ones, 1,35V.
So, I bought the third one you see in the image. But the same thing happens: windows can't boot, it begins but quickly dies.



What could it be?
Thank you.










share|improve this question













Picture of the 3 RAM memories



The laptop is a Toshiba Tecra A11-110 with an intel i5 processor.



I replaced the first RAM with the second one. The Windows begins to boot but ms later shuts down and the computer restarts again.
Maybe the reason was that the second one was 1,5V.
An analysis on Kingston website says these are the compatible ones, 1,35V.
So, I bought the third one you see in the image. But the same thing happens: windows can't boot, it begins but quickly dies.



What could it be?
Thank you.







windows windows-10 memory motherboard hardware-failure






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Dec 7 at 13:50









André Da Silva

11




11












  • It most likely is the frequency. You have purchased significantly faster memory than the Samsung module.
    – Ramhound
    Dec 7 at 13:56










  • The original one is this one samsung.com/semiconductor/dram/module/M471B5673FH0-CF8 (1066) but Crucial and Kingston say that these ones are compatible: eu.crucial.com/eur/en/compatible-upgrade-for/Toshiba/…
    – André Da Silva
    Dec 7 at 15:35












  • That list is perfect, especially if you, mix and match the modules.
    – Ramhound
    Dec 7 at 15:45


















  • It most likely is the frequency. You have purchased significantly faster memory than the Samsung module.
    – Ramhound
    Dec 7 at 13:56










  • The original one is this one samsung.com/semiconductor/dram/module/M471B5673FH0-CF8 (1066) but Crucial and Kingston say that these ones are compatible: eu.crucial.com/eur/en/compatible-upgrade-for/Toshiba/…
    – André Da Silva
    Dec 7 at 15:35












  • That list is perfect, especially if you, mix and match the modules.
    – Ramhound
    Dec 7 at 15:45
















It most likely is the frequency. You have purchased significantly faster memory than the Samsung module.
– Ramhound
Dec 7 at 13:56




It most likely is the frequency. You have purchased significantly faster memory than the Samsung module.
– Ramhound
Dec 7 at 13:56












The original one is this one samsung.com/semiconductor/dram/module/M471B5673FH0-CF8 (1066) but Crucial and Kingston say that these ones are compatible: eu.crucial.com/eur/en/compatible-upgrade-for/Toshiba/…
– André Da Silva
Dec 7 at 15:35






The original one is this one samsung.com/semiconductor/dram/module/M471B5673FH0-CF8 (1066) but Crucial and Kingston say that these ones are compatible: eu.crucial.com/eur/en/compatible-upgrade-for/Toshiba/…
– André Da Silva
Dec 7 at 15:35














That list is perfect, especially if you, mix and match the modules.
– Ramhound
Dec 7 at 15:45




That list is perfect, especially if you, mix and match the modules.
– Ramhound
Dec 7 at 15:45










1 Answer
1






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0
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Mixing ram voltages is not a good choice as in some cases it won't work, depending on motherboard. You will have to either undervolt the 1.5v to 1.35v or overvolt the 1.35v to 1.5v. You can do that in the BIOS in some motherboards, or maybe you can get another 1.35v memory instead.






share|improve this answer





















  • I am just using the new one.
    – André Da Silva
    Dec 7 at 15:34










  • That's strange. Does the boot really begins? Does the Windows really starts to load?
    – Enrico Dias
    Dec 7 at 15:40










  • Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
    – André Da Silva
    Dec 7 at 16:59










  • Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
    – Enrico Dias
    Dec 7 at 17:54











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1 Answer
1






active

oldest

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1 Answer
1






active

oldest

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oldest

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active

oldest

votes








up vote
0
down vote













Mixing ram voltages is not a good choice as in some cases it won't work, depending on motherboard. You will have to either undervolt the 1.5v to 1.35v or overvolt the 1.35v to 1.5v. You can do that in the BIOS in some motherboards, or maybe you can get another 1.35v memory instead.






share|improve this answer





















  • I am just using the new one.
    – André Da Silva
    Dec 7 at 15:34










  • That's strange. Does the boot really begins? Does the Windows really starts to load?
    – Enrico Dias
    Dec 7 at 15:40










  • Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
    – André Da Silva
    Dec 7 at 16:59










  • Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
    – Enrico Dias
    Dec 7 at 17:54















up vote
0
down vote













Mixing ram voltages is not a good choice as in some cases it won't work, depending on motherboard. You will have to either undervolt the 1.5v to 1.35v or overvolt the 1.35v to 1.5v. You can do that in the BIOS in some motherboards, or maybe you can get another 1.35v memory instead.






share|improve this answer





















  • I am just using the new one.
    – André Da Silva
    Dec 7 at 15:34










  • That's strange. Does the boot really begins? Does the Windows really starts to load?
    – Enrico Dias
    Dec 7 at 15:40










  • Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
    – André Da Silva
    Dec 7 at 16:59










  • Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
    – Enrico Dias
    Dec 7 at 17:54













up vote
0
down vote










up vote
0
down vote









Mixing ram voltages is not a good choice as in some cases it won't work, depending on motherboard. You will have to either undervolt the 1.5v to 1.35v or overvolt the 1.35v to 1.5v. You can do that in the BIOS in some motherboards, or maybe you can get another 1.35v memory instead.






share|improve this answer












Mixing ram voltages is not a good choice as in some cases it won't work, depending on motherboard. You will have to either undervolt the 1.5v to 1.35v or overvolt the 1.35v to 1.5v. You can do that in the BIOS in some motherboards, or maybe you can get another 1.35v memory instead.







share|improve this answer












share|improve this answer



share|improve this answer










answered Dec 7 at 14:23









Enrico Dias

1762




1762












  • I am just using the new one.
    – André Da Silva
    Dec 7 at 15:34










  • That's strange. Does the boot really begins? Does the Windows really starts to load?
    – Enrico Dias
    Dec 7 at 15:40










  • Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
    – André Da Silva
    Dec 7 at 16:59










  • Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
    – Enrico Dias
    Dec 7 at 17:54


















  • I am just using the new one.
    – André Da Silva
    Dec 7 at 15:34










  • That's strange. Does the boot really begins? Does the Windows really starts to load?
    – Enrico Dias
    Dec 7 at 15:40










  • Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
    – André Da Silva
    Dec 7 at 16:59










  • Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
    – Enrico Dias
    Dec 7 at 17:54
















I am just using the new one.
– André Da Silva
Dec 7 at 15:34




I am just using the new one.
– André Da Silva
Dec 7 at 15:34












That's strange. Does the boot really begins? Does the Windows really starts to load?
– Enrico Dias
Dec 7 at 15:40




That's strange. Does the boot really begins? Does the Windows really starts to load?
– Enrico Dias
Dec 7 at 15:40












Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
– André Da Silva
Dec 7 at 16:59




Yes, it does. The windows loading animation begins but instantly the whole thing restarts.
– André Da Silva
Dec 7 at 16:59












Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
– Enrico Dias
Dec 7 at 17:54




Have you tried the memory in another machine to make sure it works? Maybe it's a hardware problem. You can also insert a live cd and try to boot another OS to make sure the problem isn't with windows.
– Enrico Dias
Dec 7 at 17:54


















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