Personal Template is appearing blank when opening in Word 2016 but when I open the original it works












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I have created a personal template in Word 2016 that doesn't appear to be working correctly, when I open the template from the personal option under New I am being presented with a blank document. However when I go to the original folder the template is stored in and right click open it from here I am able to see the template I have created with everything displayed.



The template I have created is based solely on a background image the rest of it is blank.



To create this:
I have used File > New > "Blank Document"
I added the background
I saved the document as a Word Template to C:(USERNAME)location DocumentsCustom Office Templates



Background: I have tried adding the image to this location also, I have updated the add-ins to see if this would make a difference, I have asked someone else to try the template on their computer but they are also having the same issue



Outcomes: I would need to be able to click on the personal option under New and select the relevant template, then open this without it appearing blank.










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    I have created a personal template in Word 2016 that doesn't appear to be working correctly, when I open the template from the personal option under New I am being presented with a blank document. However when I go to the original folder the template is stored in and right click open it from here I am able to see the template I have created with everything displayed.



    The template I have created is based solely on a background image the rest of it is blank.



    To create this:
    I have used File > New > "Blank Document"
    I added the background
    I saved the document as a Word Template to C:(USERNAME)location DocumentsCustom Office Templates



    Background: I have tried adding the image to this location also, I have updated the add-ins to see if this would make a difference, I have asked someone else to try the template on their computer but they are also having the same issue



    Outcomes: I would need to be able to click on the personal option under New and select the relevant template, then open this without it appearing blank.










    share|improve this question

























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      I have created a personal template in Word 2016 that doesn't appear to be working correctly, when I open the template from the personal option under New I am being presented with a blank document. However when I go to the original folder the template is stored in and right click open it from here I am able to see the template I have created with everything displayed.



      The template I have created is based solely on a background image the rest of it is blank.



      To create this:
      I have used File > New > "Blank Document"
      I added the background
      I saved the document as a Word Template to C:(USERNAME)location DocumentsCustom Office Templates



      Background: I have tried adding the image to this location also, I have updated the add-ins to see if this would make a difference, I have asked someone else to try the template on their computer but they are also having the same issue



      Outcomes: I would need to be able to click on the personal option under New and select the relevant template, then open this without it appearing blank.










      share|improve this question














      I have created a personal template in Word 2016 that doesn't appear to be working correctly, when I open the template from the personal option under New I am being presented with a blank document. However when I go to the original folder the template is stored in and right click open it from here I am able to see the template I have created with everything displayed.



      The template I have created is based solely on a background image the rest of it is blank.



      To create this:
      I have used File > New > "Blank Document"
      I added the background
      I saved the document as a Word Template to C:(USERNAME)location DocumentsCustom Office Templates



      Background: I have tried adding the image to this location also, I have updated the add-ins to see if this would make a difference, I have asked someone else to try the template on their computer but they are also having the same issue



      Outcomes: I would need to be able to click on the personal option under New and select the relevant template, then open this without it appearing blank.







      microsoft-word






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      asked Jan 11 at 8:43









      PaulaPaula

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