Specific keyboard keys are not being recognized. Laptop
I started up my laptop today and discovered that many of the keys are non responsive. This includes
(3,4,5, =)
(e, r, t)
(d, f, g)
(c, v, b, n)
In addition the F1, F2, F3, esc, prt sc, and caps lock key appear non-functional.
The only diagnosis report I have received is an 601 error due to the battery. I read that this can be a cause however the problem still persists after the battery pack is disabled.
The keys are not stuck and the functioning keys work perfectly fine in the os without any delay. I have also ran a malware scan which turned up nothing.
The laptop is a Compaq Presario CQ62, it was bought used so I cant guarentee it has the original hardware.
Also I have recently moved closer to the coast and my apartment has a higher humidity then my old one (I.E cold damp air) could water damage be a possible factor?
I apoligize for the length but if theres any other information you need Ill try my best to find it.
windows-7 laptop keyboard troubleshooting
asked Feb 10 at 4:39
Ryen JamesRyen James
11
add a comment |
I started up my laptop today and discovered that many of the keys are non responsive. This includes
(3,4,5, =)
(e, r, t)
(d, f, g)
(c, v, b, n)
In addition the F1, F2, F3, esc, prt sc, and caps lock key appear non-functional.
The only diagnosis report I have received is an 601 error due to the battery. I read that this can be a cause however the problem still persists after the battery pack is disabled.
The keys are not stuck and the functioning keys work perfectly fine in the os without any delay. I have also ran a malware scan which turned up nothing.
The laptop is a Compaq Presario CQ62, it was bought used so I cant guarentee it has the original hardware.
Also I have recently moved closer to the coast and my apartment has a higher humidity then my old one (I.E cold damp air) could water damage be a possible factor?
I apoligize for the length but if theres any other information you need Ill try my best to find it.
windows-7 laptop keyboard troubleshooting
asked Feb 10 at 4:39
Ryen JamesRyen James
11
If a cold reboot doesn't help, test a USB keyboard to see if the issue is hardware or software.
– DrMoishe Pippik
Feb 10 at 4:43
The reboot didnt solve the issue. My usb keyboard works fine with the laptop and it recognizes the listed keys above. The problem seems to be hardware. Thank you.
– Ryen James
Feb 10 at 5:37
On-Screen Keyboard works ok? Also, is it possible one of the non-printing keys (esc, function, etc.) is stuck? Tap on them to see if you notice anything.
– user3169
Feb 10 at 6:02
Replacements are ~US$10, amazon.com/keyboard-compaq-presario-cq62/…
– DrMoishe Pippik
Feb 10 at 6:42
add a comment |
I started up my laptop today and discovered that many of the keys are non responsive. This includes
(3,4,5, =)
(e, r, t)
(d, f, g)
(c, v, b, n)
In addition the F1, F2, F3, esc, prt sc, and caps lock key appear non-functional.
The only diagnosis report I have received is an 601 error due to the battery. I read that this can be a cause however the problem still persists after the battery pack is disabled.
The keys are not stuck and the functioning keys work perfectly fine in the os without any delay. I have also ran a malware scan which turned up nothing.
The laptop is a Compaq Presario CQ62, it was bought used so I cant guarentee it has the original hardware.
Also I have recently moved closer to the coast and my apartment has a higher humidity then my old one (I.E cold damp air) could water damage be a possible factor?
I apoligize for the length but if theres any other information you need Ill try my best to find it.
windows-7 laptop keyboard troubleshooting
asked Feb 10 at 4:39
Ryen JamesRyen James
11
I started up my laptop today and discovered that many of the keys are non responsive. This includes
(3,4,5, =)
(e, r, t)
(d, f, g)
(c, v, b, n)
In addition the F1, F2, F3, esc, prt sc, and caps lock key appear non-functional.
The only diagnosis report I have received is an 601 error due to the battery. I read that this can be a cause however the problem still persists after the battery pack is disabled.
The keys are not stuck and the functioning keys work perfectly fine in the os without any delay. I have also ran a malware scan which turned up nothing.
The laptop is a Compaq Presario CQ62, it was bought used so I cant guarentee it has the original hardware.
Also I have recently moved closer to the coast and my apartment has a higher humidity then my old one (I.E cold damp air) could water damage be a possible factor?
I apoligize for the length but if theres any other information you need Ill try my best to find it.
windows-7 laptop keyboard troubleshooting
windows-7 laptop keyboard troubleshooting
asked Feb 10 at 4:39
Ryen JamesRyen James
11
asked Feb 10 at 4:39
Ryen JamesRyen James
11
asked Feb 10 at 4:39
Ryen JamesRyen James
11
asked Feb 10 at 4:39
Ryen JamesRyen James
11
asked Feb 10 at 4:39
Ryen JamesRyen James
11
11
If a cold reboot doesn't help, test a USB keyboard to see if the issue is hardware or software.
– DrMoishe Pippik
Feb 10 at 4:43
The reboot didnt solve the issue. My usb keyboard works fine with the laptop and it recognizes the listed keys above. The problem seems to be hardware. Thank you.
– Ryen James
Feb 10 at 5:37
On-Screen Keyboard works ok? Also, is it possible one of the non-printing keys (esc, function, etc.) is stuck? Tap on them to see if you notice anything.
– user3169
Feb 10 at 6:02
Replacements are ~US$10, amazon.com/keyboard-compaq-presario-cq62/…
– DrMoishe Pippik
Feb 10 at 6:42
add a comment |
If a cold reboot doesn't help, test a USB keyboard to see if the issue is hardware or software.
– DrMoishe Pippik
Feb 10 at 4:43
The reboot didnt solve the issue. My usb keyboard works fine with the laptop and it recognizes the listed keys above. The problem seems to be hardware. Thank you.
– Ryen James
Feb 10 at 5:37
On-Screen Keyboard works ok? Also, is it possible one of the non-printing keys (esc, function, etc.) is stuck? Tap on them to see if you notice anything.
– user3169
Feb 10 at 6:02
Replacements are ~US$10, amazon.com/keyboard-compaq-presario-cq62/…
– DrMoishe Pippik
Feb 10 at 6:42
If a cold reboot doesn't help, test a USB keyboard to see if the issue is hardware or software.
– DrMoishe Pippik
Feb 10 at 4:43
If a cold reboot doesn't help, test a USB keyboard to see if the issue is hardware or software.
– DrMoishe Pippik
Feb 10 at 4:43
The reboot didnt solve the issue. My usb keyboard works fine with the laptop and it recognizes the listed keys above. The problem seems to be hardware. Thank you.
– Ryen James
Feb 10 at 5:37
The reboot didnt solve the issue. My usb keyboard works fine with the laptop and it recognizes the listed keys above. The problem seems to be hardware. Thank you.
– Ryen James
Feb 10 at 5:37
On-Screen Keyboard works ok? Also, is it possible one of the non-printing keys (esc, function, etc.) is stuck? Tap on them to see if you notice anything.
– user3169
Feb 10 at 6:02
On-Screen Keyboard works ok? Also, is it possible one of the non-printing keys (esc, function, etc.) is stuck? Tap on them to see if you notice anything.
– user3169
Feb 10 at 6:02
Replacements are ~US$10, amazon.com/keyboard-compaq-presario-cq62/…
– DrMoishe Pippik
Feb 10 at 6:42
Replacements are ~US$10, amazon.com/keyboard-compaq-presario-cq62/…
– DrMoishe Pippik
Feb 10 at 6:42
add a comment |
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If a cold reboot doesn't help, test a USB keyboard to see if the issue is hardware or software.
– DrMoishe Pippik
Feb 10 at 4:43
The reboot didnt solve the issue. My usb keyboard works fine with the laptop and it recognizes the listed keys above. The problem seems to be hardware. Thank you.
– Ryen James
Feb 10 at 5:37
On-Screen Keyboard works ok? Also, is it possible one of the non-printing keys (esc, function, etc.) is stuck? Tap on them to see if you notice anything.
– user3169
Feb 10 at 6:02
Replacements are ~US$10, amazon.com/keyboard-compaq-presario-cq62/…
– DrMoishe Pippik
Feb 10 at 6:42