Lenovo laptop lights still on and screen off on shutdown
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Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:
[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]
This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.
Is there anyone who can help me with this situation?
shutdown lenovo-laptop
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
asked Dec 7 '12 at 23:33
River2Apple
413
add a comment |
up vote
0
down vote
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Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:
[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]
This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.
Is there anyone who can help me with this situation?
shutdown lenovo-laptop
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
asked Dec 7 '12 at 23:33
River2Apple
413
Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?
– MikeAWood
Dec 8 '12 at 1:10
MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)
– River2Apple
Dec 8 '12 at 4:38
are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).
– Hennes
Feb 26 '16 at 8:30
1
I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.
– fixer1234
Aug 24 at 0:32
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:
[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]
This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.
Is there anyone who can help me with this situation?
shutdown lenovo-laptop
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
asked Dec 7 '12 at 23:33
River2Apple
413
Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:
[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]
This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.
Is there anyone who can help me with this situation?
shutdown lenovo-laptop
shutdown lenovo-laptop
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
asked Dec 7 '12 at 23:33
River2Apple
413
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
asked Dec 7 '12 at 23:33
River2Apple
413
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
edited Feb 26 '16 at 8:29
Hennes
58.7k792141
58.7k792141
asked Dec 7 '12 at 23:33
River2Apple
413
asked Dec 7 '12 at 23:33
River2Apple
413
asked Dec 7 '12 at 23:33
River2Apple
413
413
Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?
– MikeAWood
Dec 8 '12 at 1:10
MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)
– River2Apple
Dec 8 '12 at 4:38
are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).
– Hennes
Feb 26 '16 at 8:30
1
I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.
– fixer1234
Aug 24 at 0:32
add a comment |
Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?
– MikeAWood
Dec 8 '12 at 1:10
MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)
– River2Apple
Dec 8 '12 at 4:38
are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).
– Hennes
Feb 26 '16 at 8:30
1
I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.
– fixer1234
Aug 24 at 0:32
Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?
– MikeAWood
Dec 8 '12 at 1:10
Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?
– MikeAWood
Dec 8 '12 at 1:10
MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)
– River2Apple
Dec 8 '12 at 4:38
MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)
– River2Apple
Dec 8 '12 at 4:38
are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).
– Hennes
Feb 26 '16 at 8:30
are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).
– Hennes
Feb 26 '16 at 8:30
1
1
I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.
– fixer1234
Aug 24 at 0:32
I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.
– fixer1234
Aug 24 at 0:32
add a comment |
2 Answers
2
active
oldest
votes
up vote
0
down vote
I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.
For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
add a comment |
up vote
0
down vote
Hold the power button down for 20 seconds the light should go off after doing so. 🙂
answered Aug 23 at 22:27
Kelly
1
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
1
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
1
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.
For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
add a comment |
up vote
0
down vote
I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.
For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
add a comment |
up vote
0
down vote
up vote
0
down vote
I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.
For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.
For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
answered Dec 5 '16 at 0:25
Oleh Prypin
740715
740715
add a comment |
add a comment |
up vote
0
down vote
Hold the power button down for 20 seconds the light should go off after doing so. 🙂
answered Aug 23 at 22:27
Kelly
1
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
1
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
1
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
add a comment |
up vote
0
down vote
Hold the power button down for 20 seconds the light should go off after doing so. 🙂
answered Aug 23 at 22:27
Kelly
1
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
1
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
1
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
add a comment |
up vote
0
down vote
up vote
0
down vote
Hold the power button down for 20 seconds the light should go off after doing so. 🙂
answered Aug 23 at 22:27
Kelly
1
Hold the power button down for 20 seconds the light should go off after doing so. 🙂
answered Aug 23 at 22:27
Kelly
1
answered Aug 23 at 22:27
Kelly
1
answered Aug 23 at 22:27
Kelly
1
answered Aug 23 at 22:27
Kelly
1
1
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
1
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
1
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
add a comment |
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
1
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
1
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.
– confetti
Aug 23 at 22:48
1
1
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
@confetti, that may be true, but the overkill gives you psychic satisfaction.
– fixer1234
Aug 24 at 0:24
1
1
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.
– fixer1234
Aug 24 at 0:31
add a comment |
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Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?
– MikeAWood
Dec 8 '12 at 1:10
MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)
– River2Apple
Dec 8 '12 at 4:38
are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).
– Hennes
Feb 26 '16 at 8:30
1
I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.
– fixer1234
Aug 24 at 0:32