Remote desktop develops mouse/keyboard lag after some duration
I have a windows 10 desktop and I am remoting to my windows-10 notebook. Both are in my office, separated by a switch connected at 1gbps. I've edited the .rdp file and tried all options disabling features etc. No luck solving problem.
Essentially, if I reboot the notebook and remote desktop into it (full screen on my right monitor), mouse and keyboard work full speed. I can open my outlook 2013 and move the mouse over my inbox email rows and the highlighted row tracks perfectly with the mouse. I can open notepad and start typing fast and everything appears instantly.
After some duration, 10mins?, it degrades and I have random delays/lags like every second or two. Then, as I move my mouse over my inbox, the highlighted row starts to track my mouse, but then pauses, and a second later jumps down to where my mouse is. If I type into notepad, I visibly see random pauses in the keystrokes showing up within notepad.
I've disabled every app from startup not needed by the notebook. I've tried not running full screen, lower resolutions, lower colors, less features, etc with no luck.
It works perfectly, then after some time, it's starts that painful lag, and my only option is to reboot the notebook. Closing remote desktop and starting a new connection doesn't make the lag go away. The network adapter is still reporting 1gbps when the lag starts.
This is a new windows-10 notebook (lenovo P50). My prior lenovo notebook running windows 7 did not have this issue from the same desktop.
There is no anti-virus software installed.
What other things can I do to troubleshoot why this is happening?
remote-desktop windows-10
migrated from serverfault.com Oct 22 '16 at 6:59
This question came from our site for system and network administrators.
add a comment |
I have a windows 10 desktop and I am remoting to my windows-10 notebook. Both are in my office, separated by a switch connected at 1gbps. I've edited the .rdp file and tried all options disabling features etc. No luck solving problem.
Essentially, if I reboot the notebook and remote desktop into it (full screen on my right monitor), mouse and keyboard work full speed. I can open my outlook 2013 and move the mouse over my inbox email rows and the highlighted row tracks perfectly with the mouse. I can open notepad and start typing fast and everything appears instantly.
After some duration, 10mins?, it degrades and I have random delays/lags like every second or two. Then, as I move my mouse over my inbox, the highlighted row starts to track my mouse, but then pauses, and a second later jumps down to where my mouse is. If I type into notepad, I visibly see random pauses in the keystrokes showing up within notepad.
I've disabled every app from startup not needed by the notebook. I've tried not running full screen, lower resolutions, lower colors, less features, etc with no luck.
It works perfectly, then after some time, it's starts that painful lag, and my only option is to reboot the notebook. Closing remote desktop and starting a new connection doesn't make the lag go away. The network adapter is still reporting 1gbps when the lag starts.
This is a new windows-10 notebook (lenovo P50). My prior lenovo notebook running windows 7 did not have this issue from the same desktop.
There is no anti-virus software installed.
What other things can I do to troubleshoot why this is happening?
remote-desktop windows-10
migrated from serverfault.com Oct 22 '16 at 6:59
This question came from our site for system and network administrators.
add a comment |
I have a windows 10 desktop and I am remoting to my windows-10 notebook. Both are in my office, separated by a switch connected at 1gbps. I've edited the .rdp file and tried all options disabling features etc. No luck solving problem.
Essentially, if I reboot the notebook and remote desktop into it (full screen on my right monitor), mouse and keyboard work full speed. I can open my outlook 2013 and move the mouse over my inbox email rows and the highlighted row tracks perfectly with the mouse. I can open notepad and start typing fast and everything appears instantly.
After some duration, 10mins?, it degrades and I have random delays/lags like every second or two. Then, as I move my mouse over my inbox, the highlighted row starts to track my mouse, but then pauses, and a second later jumps down to where my mouse is. If I type into notepad, I visibly see random pauses in the keystrokes showing up within notepad.
I've disabled every app from startup not needed by the notebook. I've tried not running full screen, lower resolutions, lower colors, less features, etc with no luck.
It works perfectly, then after some time, it's starts that painful lag, and my only option is to reboot the notebook. Closing remote desktop and starting a new connection doesn't make the lag go away. The network adapter is still reporting 1gbps when the lag starts.
This is a new windows-10 notebook (lenovo P50). My prior lenovo notebook running windows 7 did not have this issue from the same desktop.
There is no anti-virus software installed.
What other things can I do to troubleshoot why this is happening?
remote-desktop windows-10
I have a windows 10 desktop and I am remoting to my windows-10 notebook. Both are in my office, separated by a switch connected at 1gbps. I've edited the .rdp file and tried all options disabling features etc. No luck solving problem.
Essentially, if I reboot the notebook and remote desktop into it (full screen on my right monitor), mouse and keyboard work full speed. I can open my outlook 2013 and move the mouse over my inbox email rows and the highlighted row tracks perfectly with the mouse. I can open notepad and start typing fast and everything appears instantly.
After some duration, 10mins?, it degrades and I have random delays/lags like every second or two. Then, as I move my mouse over my inbox, the highlighted row starts to track my mouse, but then pauses, and a second later jumps down to where my mouse is. If I type into notepad, I visibly see random pauses in the keystrokes showing up within notepad.
I've disabled every app from startup not needed by the notebook. I've tried not running full screen, lower resolutions, lower colors, less features, etc with no luck.
It works perfectly, then after some time, it's starts that painful lag, and my only option is to reboot the notebook. Closing remote desktop and starting a new connection doesn't make the lag go away. The network adapter is still reporting 1gbps when the lag starts.
This is a new windows-10 notebook (lenovo P50). My prior lenovo notebook running windows 7 did not have this issue from the same desktop.
There is no anti-virus software installed.
What other things can I do to troubleshoot why this is happening?
remote-desktop windows-10
remote-desktop windows-10
asked Oct 20 '16 at 15:18
happyfirst
12613
12613
migrated from serverfault.com Oct 22 '16 at 6:59
This question came from our site for system and network administrators.
migrated from serverfault.com Oct 22 '16 at 6:59
This question came from our site for system and network administrators.
add a comment |
add a comment |
6 Answers
6
active
oldest
votes
I have experienced a similar problem. I have a Remote Desktop Connection from a Win7 client to a Surface Pro 3 (SPro3) running Win 10 anniversary OS.
(NOTE Prior to the anniversary update I had sleep options which are no longer available - running powercfg /a from an elevated CMD window shows that sleep in not supported with the current firmware version).
I have the SPro3 configured to turn off the display after 15 min (I assume this also invokes some type of sleep mode). As long as the display on the SPro3 is ON the keystroke and mouse operations from the client to the SPro3 respond in a reasonable fashion. When the display on the SPro3 turns OFF response fro keystrokes and mouse movements are delayed slightly. Touching the SPro3 screen turning the display ON resolves the problem until the display is turned OFF again. I have also noticed when the display is turned OFF on the SPro3 running the task manager from the client the CPU activity is about 12% to 15% compared to 1% to 2% when the display is ON.
I should further note in the same configuration with the SPro3 running Win 8.1 and sleep properly configured (this took a while to configure and my notes are not clear) this problem didn't exist.
2
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
add a comment |
This is also present on Intel NUC with Windows 10. Try setting Put display to sleep after
to Never
in "Power & Sleep settings".
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
add a comment |
@RichardH's answer worked for me too, but I like to keep my laptop lid closed while I'm remoted into it.
I found that running Chrome Remote Desktop (CRD) alongside RDP fixed the issue for me too. After installing CRD on the remote laptop and the local desktop, connect to the remote laptop using CRD so that the login screen shows. You don't need to login, just keep the CRD window open (not minimized). Then you can connect normally with Windows RDP and lag should not be present.
I also noticed about a 3% increase in the "System" process CPU usage when the lid was open but turned off compared to when it was open and on.
This only started for me after installing the Anniversary Update.
add a comment |
This worked for me. For me, I didn't have as similar as a problem of you; it was lagging from the beginning in the first place. However, you could give this a try and see if it works for you. Go to task manager and set the priority to high. To do this:
- Go to details tab on Task Manager (Ctrl + Shift + Esc).
- Find "remoting_host.exe" There may be two of them with PIDs 5704 and 4376.
- Right click on both of them and on "Set CPU priority", set it to "High".
After a computer restart, it might not save the priority, which will return back to normal. If you wish to save the priority, you can use this software: https://www.prnwatch.com/prio/ It will add a context item in Task Manager when you right click on a process to "Save priority"
Note that changing system process priorities can make your system unstable. I haven't had a problem so far, though.
add a comment |
this turned out to be fixed on my windows 10 computer with chrome remote desktop by disabling the power management power saving feature for the wifi wireless adapter in device manager.
(i tested disabling all power saving features in control panel "power options" first and none of those adjustments helped.)
add a comment |
I ran into this as well with a Intel i5-6500 based machine. Skylake CPU. And the trick to keep the monitor awake fixed it.
Since it's happening when the monitor sleeps, I was suspicious of the video driver being the cause. Maybe it's some kind of power management. It turns out you can run an older driver from the 4xxx series and the problem is gone. This is what Windows Update provides as of 10/2018 for this HP system, and what HP offers as a download (ver 4849). I had installed a newer driver direct from Intel.
add a comment |
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6 Answers
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6 Answers
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I have experienced a similar problem. I have a Remote Desktop Connection from a Win7 client to a Surface Pro 3 (SPro3) running Win 10 anniversary OS.
(NOTE Prior to the anniversary update I had sleep options which are no longer available - running powercfg /a from an elevated CMD window shows that sleep in not supported with the current firmware version).
I have the SPro3 configured to turn off the display after 15 min (I assume this also invokes some type of sleep mode). As long as the display on the SPro3 is ON the keystroke and mouse operations from the client to the SPro3 respond in a reasonable fashion. When the display on the SPro3 turns OFF response fro keystrokes and mouse movements are delayed slightly. Touching the SPro3 screen turning the display ON resolves the problem until the display is turned OFF again. I have also noticed when the display is turned OFF on the SPro3 running the task manager from the client the CPU activity is about 12% to 15% compared to 1% to 2% when the display is ON.
I should further note in the same configuration with the SPro3 running Win 8.1 and sleep properly configured (this took a while to configure and my notes are not clear) this problem didn't exist.
2
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
add a comment |
I have experienced a similar problem. I have a Remote Desktop Connection from a Win7 client to a Surface Pro 3 (SPro3) running Win 10 anniversary OS.
(NOTE Prior to the anniversary update I had sleep options which are no longer available - running powercfg /a from an elevated CMD window shows that sleep in not supported with the current firmware version).
I have the SPro3 configured to turn off the display after 15 min (I assume this also invokes some type of sleep mode). As long as the display on the SPro3 is ON the keystroke and mouse operations from the client to the SPro3 respond in a reasonable fashion. When the display on the SPro3 turns OFF response fro keystrokes and mouse movements are delayed slightly. Touching the SPro3 screen turning the display ON resolves the problem until the display is turned OFF again. I have also noticed when the display is turned OFF on the SPro3 running the task manager from the client the CPU activity is about 12% to 15% compared to 1% to 2% when the display is ON.
I should further note in the same configuration with the SPro3 running Win 8.1 and sleep properly configured (this took a while to configure and my notes are not clear) this problem didn't exist.
2
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
add a comment |
I have experienced a similar problem. I have a Remote Desktop Connection from a Win7 client to a Surface Pro 3 (SPro3) running Win 10 anniversary OS.
(NOTE Prior to the anniversary update I had sleep options which are no longer available - running powercfg /a from an elevated CMD window shows that sleep in not supported with the current firmware version).
I have the SPro3 configured to turn off the display after 15 min (I assume this also invokes some type of sleep mode). As long as the display on the SPro3 is ON the keystroke and mouse operations from the client to the SPro3 respond in a reasonable fashion. When the display on the SPro3 turns OFF response fro keystrokes and mouse movements are delayed slightly. Touching the SPro3 screen turning the display ON resolves the problem until the display is turned OFF again. I have also noticed when the display is turned OFF on the SPro3 running the task manager from the client the CPU activity is about 12% to 15% compared to 1% to 2% when the display is ON.
I should further note in the same configuration with the SPro3 running Win 8.1 and sleep properly configured (this took a while to configure and my notes are not clear) this problem didn't exist.
I have experienced a similar problem. I have a Remote Desktop Connection from a Win7 client to a Surface Pro 3 (SPro3) running Win 10 anniversary OS.
(NOTE Prior to the anniversary update I had sleep options which are no longer available - running powercfg /a from an elevated CMD window shows that sleep in not supported with the current firmware version).
I have the SPro3 configured to turn off the display after 15 min (I assume this also invokes some type of sleep mode). As long as the display on the SPro3 is ON the keystroke and mouse operations from the client to the SPro3 respond in a reasonable fashion. When the display on the SPro3 turns OFF response fro keystrokes and mouse movements are delayed slightly. Touching the SPro3 screen turning the display ON resolves the problem until the display is turned OFF again. I have also noticed when the display is turned OFF on the SPro3 running the task manager from the client the CPU activity is about 12% to 15% compared to 1% to 2% when the display is ON.
I should further note in the same configuration with the SPro3 running Win 8.1 and sleep properly configured (this took a while to configure and my notes are not clear) this problem didn't exist.
answered Oct 27 '16 at 16:37
RichardH
611
611
2
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
add a comment |
2
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
2
2
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
Thank You!!!! I never would have thought to check that but sure enough, I reached over, touched the screen to wake it up, and now all my remote desktop key/mouse issues delays are gone . Once it goes back to sleep, my remote desktop window starts having issues again. I hope MS fixes this. Otherwise I will have to waste time to write a stupid task bar utility to monitor keystrokes and wake the monitor back up.
– happyfirst
Oct 27 '16 at 20:34
add a comment |
This is also present on Intel NUC with Windows 10. Try setting Put display to sleep after
to Never
in "Power & Sleep settings".
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
add a comment |
This is also present on Intel NUC with Windows 10. Try setting Put display to sleep after
to Never
in "Power & Sleep settings".
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
add a comment |
This is also present on Intel NUC with Windows 10. Try setting Put display to sleep after
to Never
in "Power & Sleep settings".
This is also present on Intel NUC with Windows 10. Try setting Put display to sleep after
to Never
in "Power & Sleep settings".
edited Feb 28 '17 at 20:08
Ramhound
19.5k156085
19.5k156085
answered Feb 27 '17 at 10:48
Johan
511
511
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
add a comment |
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This is a comment and not an answer. You do not yet have the reputation necessary to post comments on others questions or answers. Interact with the site a bit and you'll seen get there, though.
– music2myear
Feb 28 '17 at 19:51
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
This solution also worked for a Windows guest on a NUC. Go figure...
– Origin
Oct 8 at 9:27
add a comment |
@RichardH's answer worked for me too, but I like to keep my laptop lid closed while I'm remoted into it.
I found that running Chrome Remote Desktop (CRD) alongside RDP fixed the issue for me too. After installing CRD on the remote laptop and the local desktop, connect to the remote laptop using CRD so that the login screen shows. You don't need to login, just keep the CRD window open (not minimized). Then you can connect normally with Windows RDP and lag should not be present.
I also noticed about a 3% increase in the "System" process CPU usage when the lid was open but turned off compared to when it was open and on.
This only started for me after installing the Anniversary Update.
add a comment |
@RichardH's answer worked for me too, but I like to keep my laptop lid closed while I'm remoted into it.
I found that running Chrome Remote Desktop (CRD) alongside RDP fixed the issue for me too. After installing CRD on the remote laptop and the local desktop, connect to the remote laptop using CRD so that the login screen shows. You don't need to login, just keep the CRD window open (not minimized). Then you can connect normally with Windows RDP and lag should not be present.
I also noticed about a 3% increase in the "System" process CPU usage when the lid was open but turned off compared to when it was open and on.
This only started for me after installing the Anniversary Update.
add a comment |
@RichardH's answer worked for me too, but I like to keep my laptop lid closed while I'm remoted into it.
I found that running Chrome Remote Desktop (CRD) alongside RDP fixed the issue for me too. After installing CRD on the remote laptop and the local desktop, connect to the remote laptop using CRD so that the login screen shows. You don't need to login, just keep the CRD window open (not minimized). Then you can connect normally with Windows RDP and lag should not be present.
I also noticed about a 3% increase in the "System" process CPU usage when the lid was open but turned off compared to when it was open and on.
This only started for me after installing the Anniversary Update.
@RichardH's answer worked for me too, but I like to keep my laptop lid closed while I'm remoted into it.
I found that running Chrome Remote Desktop (CRD) alongside RDP fixed the issue for me too. After installing CRD on the remote laptop and the local desktop, connect to the remote laptop using CRD so that the login screen shows. You don't need to login, just keep the CRD window open (not minimized). Then you can connect normally with Windows RDP and lag should not be present.
I also noticed about a 3% increase in the "System" process CPU usage when the lid was open but turned off compared to when it was open and on.
This only started for me after installing the Anniversary Update.
edited Nov 16 '16 at 17:52
answered Nov 16 '16 at 17:44
sonofanickel
112
112
add a comment |
add a comment |
This worked for me. For me, I didn't have as similar as a problem of you; it was lagging from the beginning in the first place. However, you could give this a try and see if it works for you. Go to task manager and set the priority to high. To do this:
- Go to details tab on Task Manager (Ctrl + Shift + Esc).
- Find "remoting_host.exe" There may be two of them with PIDs 5704 and 4376.
- Right click on both of them and on "Set CPU priority", set it to "High".
After a computer restart, it might not save the priority, which will return back to normal. If you wish to save the priority, you can use this software: https://www.prnwatch.com/prio/ It will add a context item in Task Manager when you right click on a process to "Save priority"
Note that changing system process priorities can make your system unstable. I haven't had a problem so far, though.
add a comment |
This worked for me. For me, I didn't have as similar as a problem of you; it was lagging from the beginning in the first place. However, you could give this a try and see if it works for you. Go to task manager and set the priority to high. To do this:
- Go to details tab on Task Manager (Ctrl + Shift + Esc).
- Find "remoting_host.exe" There may be two of them with PIDs 5704 and 4376.
- Right click on both of them and on "Set CPU priority", set it to "High".
After a computer restart, it might not save the priority, which will return back to normal. If you wish to save the priority, you can use this software: https://www.prnwatch.com/prio/ It will add a context item in Task Manager when you right click on a process to "Save priority"
Note that changing system process priorities can make your system unstable. I haven't had a problem so far, though.
add a comment |
This worked for me. For me, I didn't have as similar as a problem of you; it was lagging from the beginning in the first place. However, you could give this a try and see if it works for you. Go to task manager and set the priority to high. To do this:
- Go to details tab on Task Manager (Ctrl + Shift + Esc).
- Find "remoting_host.exe" There may be two of them with PIDs 5704 and 4376.
- Right click on both of them and on "Set CPU priority", set it to "High".
After a computer restart, it might not save the priority, which will return back to normal. If you wish to save the priority, you can use this software: https://www.prnwatch.com/prio/ It will add a context item in Task Manager when you right click on a process to "Save priority"
Note that changing system process priorities can make your system unstable. I haven't had a problem so far, though.
This worked for me. For me, I didn't have as similar as a problem of you; it was lagging from the beginning in the first place. However, you could give this a try and see if it works for you. Go to task manager and set the priority to high. To do this:
- Go to details tab on Task Manager (Ctrl + Shift + Esc).
- Find "remoting_host.exe" There may be two of them with PIDs 5704 and 4376.
- Right click on both of them and on "Set CPU priority", set it to "High".
After a computer restart, it might not save the priority, which will return back to normal. If you wish to save the priority, you can use this software: https://www.prnwatch.com/prio/ It will add a context item in Task Manager when you right click on a process to "Save priority"
Note that changing system process priorities can make your system unstable. I haven't had a problem so far, though.
answered Dec 15 at 23:44
CreativiTimothy
1064
1064
add a comment |
add a comment |
this turned out to be fixed on my windows 10 computer with chrome remote desktop by disabling the power management power saving feature for the wifi wireless adapter in device manager.
(i tested disabling all power saving features in control panel "power options" first and none of those adjustments helped.)
add a comment |
this turned out to be fixed on my windows 10 computer with chrome remote desktop by disabling the power management power saving feature for the wifi wireless adapter in device manager.
(i tested disabling all power saving features in control panel "power options" first and none of those adjustments helped.)
add a comment |
this turned out to be fixed on my windows 10 computer with chrome remote desktop by disabling the power management power saving feature for the wifi wireless adapter in device manager.
(i tested disabling all power saving features in control panel "power options" first and none of those adjustments helped.)
this turned out to be fixed on my windows 10 computer with chrome remote desktop by disabling the power management power saving feature for the wifi wireless adapter in device manager.
(i tested disabling all power saving features in control panel "power options" first and none of those adjustments helped.)
answered Nov 15 '17 at 18:38
buckWheet
1
1
add a comment |
add a comment |
I ran into this as well with a Intel i5-6500 based machine. Skylake CPU. And the trick to keep the monitor awake fixed it.
Since it's happening when the monitor sleeps, I was suspicious of the video driver being the cause. Maybe it's some kind of power management. It turns out you can run an older driver from the 4xxx series and the problem is gone. This is what Windows Update provides as of 10/2018 for this HP system, and what HP offers as a download (ver 4849). I had installed a newer driver direct from Intel.
add a comment |
I ran into this as well with a Intel i5-6500 based machine. Skylake CPU. And the trick to keep the monitor awake fixed it.
Since it's happening when the monitor sleeps, I was suspicious of the video driver being the cause. Maybe it's some kind of power management. It turns out you can run an older driver from the 4xxx series and the problem is gone. This is what Windows Update provides as of 10/2018 for this HP system, and what HP offers as a download (ver 4849). I had installed a newer driver direct from Intel.
add a comment |
I ran into this as well with a Intel i5-6500 based machine. Skylake CPU. And the trick to keep the monitor awake fixed it.
Since it's happening when the monitor sleeps, I was suspicious of the video driver being the cause. Maybe it's some kind of power management. It turns out you can run an older driver from the 4xxx series and the problem is gone. This is what Windows Update provides as of 10/2018 for this HP system, and what HP offers as a download (ver 4849). I had installed a newer driver direct from Intel.
I ran into this as well with a Intel i5-6500 based machine. Skylake CPU. And the trick to keep the monitor awake fixed it.
Since it's happening when the monitor sleeps, I was suspicious of the video driver being the cause. Maybe it's some kind of power management. It turns out you can run an older driver from the 4xxx series and the problem is gone. This is what Windows Update provides as of 10/2018 for this HP system, and what HP offers as a download (ver 4849). I had installed a newer driver direct from Intel.
answered Oct 15 at 22:23
dlee
1
1
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