Cannot log in to Visual Studio IDE












0















I really need to start working on my c# project again, but Visual Studio 2017 will not let me log in any account of mine.



I open visual studio and it looks like
this.



Then displays this error after entering my information and All Accounts area updates to look like
this.



If I reenter my credentials it goes through but nothing happens, no errors.



I've tried multiple different accounts and work groups to no avail. I can log in to these accounts on https://visualstudio.microsoft.com/ perfectly fine. I've looked around for other related issues and while there is a ton of posts about similar problems, I can't find a solution to mine. I tried uninstalling/reinstalling everything twice and I'm still getting the same error.



Edit:



Still investigating...
Here's the last entry in the %temp%/servicehub/logs/ directory:



01/21/2019 13:13:44 : Error : No session token entry found.
01/21/2019 13:13:45 : Error : Problem getting session token from the server. 'Microsoft.IdentityService.Clients.ActiveDirectory.AdalSilentTokenAcquisitionException: Failed to acquire token silently as no token was found in the cache. Call method AcquireToken
at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenSilentHandler.SendTokenRequestAsync()
at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<CheckAndAcquireTokenUsingBroker>d__59.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<RunAsync>d__57.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentCommonAsync>d__43.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentAsync>d__29.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<AcquireTokenSilentAsync>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<GetSessionTokenFromVsoAsync>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Microsoft.Developer.IdentityService.SessionTokens.SessionTokenManager.<GetSessionTokenImplAsync>d__6.MoveNext()
ErrorCode: failed_to_acquire_token_silently'


Edit 2: I found these steps from this post. This allows me to access visual studio and build/run code:




  1. Close all running VS and delete the contents of %localappdata%.IdentityService


  2. Clean up all folders and files under the folder: %LocalAppData%MicrosoftVisualStudio15.0_xxx and restart the VS 2017 to check it again.


  3. Click Start and scroll down to the Visual Studio 2017 folder, expand it, run the ‘Developer Command Prompt for VS 2017 as administrator and run the command: devenv /resetuserdata to test.


  4. Run VS as administrator and login with another Microsoft account



However it only works if running as administrator, so I still have a problem as my admin account is a different user entirely.










share|improve this question





























    0















    I really need to start working on my c# project again, but Visual Studio 2017 will not let me log in any account of mine.



    I open visual studio and it looks like
    this.



    Then displays this error after entering my information and All Accounts area updates to look like
    this.



    If I reenter my credentials it goes through but nothing happens, no errors.



    I've tried multiple different accounts and work groups to no avail. I can log in to these accounts on https://visualstudio.microsoft.com/ perfectly fine. I've looked around for other related issues and while there is a ton of posts about similar problems, I can't find a solution to mine. I tried uninstalling/reinstalling everything twice and I'm still getting the same error.



    Edit:



    Still investigating...
    Here's the last entry in the %temp%/servicehub/logs/ directory:



    01/21/2019 13:13:44 : Error : No session token entry found.
    01/21/2019 13:13:45 : Error : Problem getting session token from the server. 'Microsoft.IdentityService.Clients.ActiveDirectory.AdalSilentTokenAcquisitionException: Failed to acquire token silently as no token was found in the cache. Call method AcquireToken
    at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenSilentHandler.SendTokenRequestAsync()
    at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<CheckAndAcquireTokenUsingBroker>d__59.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
    at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<RunAsync>d__57.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentCommonAsync>d__43.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentAsync>d__29.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<AcquireTokenSilentAsync>d__9.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
    at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<GetSessionTokenFromVsoAsync>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
    at Microsoft.Developer.IdentityService.SessionTokens.SessionTokenManager.<GetSessionTokenImplAsync>d__6.MoveNext()
    ErrorCode: failed_to_acquire_token_silently'


    Edit 2: I found these steps from this post. This allows me to access visual studio and build/run code:




    1. Close all running VS and delete the contents of %localappdata%.IdentityService


    2. Clean up all folders and files under the folder: %LocalAppData%MicrosoftVisualStudio15.0_xxx and restart the VS 2017 to check it again.


    3. Click Start and scroll down to the Visual Studio 2017 folder, expand it, run the ‘Developer Command Prompt for VS 2017 as administrator and run the command: devenv /resetuserdata to test.


    4. Run VS as administrator and login with another Microsoft account



    However it only works if running as administrator, so I still have a problem as my admin account is a different user entirely.










    share|improve this question



























      0












      0








      0








      I really need to start working on my c# project again, but Visual Studio 2017 will not let me log in any account of mine.



      I open visual studio and it looks like
      this.



      Then displays this error after entering my information and All Accounts area updates to look like
      this.



      If I reenter my credentials it goes through but nothing happens, no errors.



      I've tried multiple different accounts and work groups to no avail. I can log in to these accounts on https://visualstudio.microsoft.com/ perfectly fine. I've looked around for other related issues and while there is a ton of posts about similar problems, I can't find a solution to mine. I tried uninstalling/reinstalling everything twice and I'm still getting the same error.



      Edit:



      Still investigating...
      Here's the last entry in the %temp%/servicehub/logs/ directory:



      01/21/2019 13:13:44 : Error : No session token entry found.
      01/21/2019 13:13:45 : Error : Problem getting session token from the server. 'Microsoft.IdentityService.Clients.ActiveDirectory.AdalSilentTokenAcquisitionException: Failed to acquire token silently as no token was found in the cache. Call method AcquireToken
      at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenSilentHandler.SendTokenRequestAsync()
      at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<CheckAndAcquireTokenUsingBroker>d__59.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
      at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<RunAsync>d__57.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentCommonAsync>d__43.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentAsync>d__29.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<AcquireTokenSilentAsync>d__9.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
      at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<GetSessionTokenFromVsoAsync>d__15.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
      at Microsoft.Developer.IdentityService.SessionTokens.SessionTokenManager.<GetSessionTokenImplAsync>d__6.MoveNext()
      ErrorCode: failed_to_acquire_token_silently'


      Edit 2: I found these steps from this post. This allows me to access visual studio and build/run code:




      1. Close all running VS and delete the contents of %localappdata%.IdentityService


      2. Clean up all folders and files under the folder: %LocalAppData%MicrosoftVisualStudio15.0_xxx and restart the VS 2017 to check it again.


      3. Click Start and scroll down to the Visual Studio 2017 folder, expand it, run the ‘Developer Command Prompt for VS 2017 as administrator and run the command: devenv /resetuserdata to test.


      4. Run VS as administrator and login with another Microsoft account



      However it only works if running as administrator, so I still have a problem as my admin account is a different user entirely.










      share|improve this question
















      I really need to start working on my c# project again, but Visual Studio 2017 will not let me log in any account of mine.



      I open visual studio and it looks like
      this.



      Then displays this error after entering my information and All Accounts area updates to look like
      this.



      If I reenter my credentials it goes through but nothing happens, no errors.



      I've tried multiple different accounts and work groups to no avail. I can log in to these accounts on https://visualstudio.microsoft.com/ perfectly fine. I've looked around for other related issues and while there is a ton of posts about similar problems, I can't find a solution to mine. I tried uninstalling/reinstalling everything twice and I'm still getting the same error.



      Edit:



      Still investigating...
      Here's the last entry in the %temp%/servicehub/logs/ directory:



      01/21/2019 13:13:44 : Error : No session token entry found.
      01/21/2019 13:13:45 : Error : Problem getting session token from the server. 'Microsoft.IdentityService.Clients.ActiveDirectory.AdalSilentTokenAcquisitionException: Failed to acquire token silently as no token was found in the cache. Call method AcquireToken
      at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenSilentHandler.SendTokenRequestAsync()
      at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<CheckAndAcquireTokenUsingBroker>d__59.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
      at Microsoft.IdentityService.Clients.ActiveDirectory.AcquireTokenHandlerBase.<RunAsync>d__57.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentCommonAsync>d__43.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Microsoft.IdentityService.Clients.ActiveDirectory.AuthenticationContext.<AcquireTokenSilentAsync>d__29.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<AcquireTokenSilentAsync>d__9.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
      at Microsoft.Developer.IdentityService.AccountProvider.NetworkServicesImpl.<GetSessionTokenFromVsoAsync>d__15.MoveNext()
      --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
      at Microsoft.Developer.IdentityService.SessionTokens.SessionTokenManager.<GetSessionTokenImplAsync>d__6.MoveNext()
      ErrorCode: failed_to_acquire_token_silently'


      Edit 2: I found these steps from this post. This allows me to access visual studio and build/run code:




      1. Close all running VS and delete the contents of %localappdata%.IdentityService


      2. Clean up all folders and files under the folder: %LocalAppData%MicrosoftVisualStudio15.0_xxx and restart the VS 2017 to check it again.


      3. Click Start and scroll down to the Visual Studio 2017 folder, expand it, run the ‘Developer Command Prompt for VS 2017 as administrator and run the command: devenv /resetuserdata to test.


      4. Run VS as administrator and login with another Microsoft account



      However it only works if running as administrator, so I still have a problem as my admin account is a different user entirely.







      visual-studio c# msdn






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Jan 21 at 18:39







      Ausche

















      asked Jan 21 at 16:20









      AuscheAusche

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