No Keyboard or Mouse During Windows 10 ReInstall [Solved]











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I am trying to reinstall Windows 10 onto my computer after resetting it since it was full of junk. I reset the computer via settings and am now trying to re-install it but my keyboard nor mouse will work or show up on the screen. The keyboard works completely fine in the BIOS but I can’t test the mouse since my BIOS doesn’t have mouse support. The moment the Windows logo appears my mouse and keyboard turn off. I have been running Windows 10 on this PC for years now and it worked perfectly.



Notes:



•My USB Wi-Fi Dongle works during the install



•My Gigabyte motherboard is limited to USB 2.0



Have Tried:



•Using different USB Ports, Front panel and on the back



•Using a different USB mouse



Also I here is my BIOS’s Integrated Perioherals screen since I have seen people messing around with it and gotten it to work:



Image



Here are my PC specs:



CPU: C2Q Q6600
GPU: GT 710
RAM: 4GB DDR2
MOBO: GIGABYTE GA-G31M-ES2C (REV 1.0)
HDD: WD Blue 320GB 7200RPM


EDIT:



I fixed the issue, instead of going we the re-installation ‘program’ windows gives you after you reset I used a USB drive with the windows install media on it. Seems to be working fine, I am at 31% on copying files.










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  • Updated, sorry for the mistake.
    – Mihkel
    Nov 19 at 17:26










  • There are no Windows 10 drivers available from the manufacturer as per gigabyte.com/Motherboard/GA-G31M-ES2L-rev-1x#support-dl-driver and changes in Windows 10 may prevent you from successfully reinstalling. I would suggest using a PS/2 keyboard and mouse to see if that allows you to get past the USB problem.
    – K7AAY
    Nov 19 at 17:38










  • I will see if I can get my hands on a PS-2 mouse.
    – Mihkel
    Nov 19 at 17:47















up vote
0
down vote

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I am trying to reinstall Windows 10 onto my computer after resetting it since it was full of junk. I reset the computer via settings and am now trying to re-install it but my keyboard nor mouse will work or show up on the screen. The keyboard works completely fine in the BIOS but I can’t test the mouse since my BIOS doesn’t have mouse support. The moment the Windows logo appears my mouse and keyboard turn off. I have been running Windows 10 on this PC for years now and it worked perfectly.



Notes:



•My USB Wi-Fi Dongle works during the install



•My Gigabyte motherboard is limited to USB 2.0



Have Tried:



•Using different USB Ports, Front panel and on the back



•Using a different USB mouse



Also I here is my BIOS’s Integrated Perioherals screen since I have seen people messing around with it and gotten it to work:



Image



Here are my PC specs:



CPU: C2Q Q6600
GPU: GT 710
RAM: 4GB DDR2
MOBO: GIGABYTE GA-G31M-ES2C (REV 1.0)
HDD: WD Blue 320GB 7200RPM


EDIT:



I fixed the issue, instead of going we the re-installation ‘program’ windows gives you after you reset I used a USB drive with the windows install media on it. Seems to be working fine, I am at 31% on copying files.










share|improve this question









New contributor




Mihkel is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • Updated, sorry for the mistake.
    – Mihkel
    Nov 19 at 17:26










  • There are no Windows 10 drivers available from the manufacturer as per gigabyte.com/Motherboard/GA-G31M-ES2L-rev-1x#support-dl-driver and changes in Windows 10 may prevent you from successfully reinstalling. I would suggest using a PS/2 keyboard and mouse to see if that allows you to get past the USB problem.
    – K7AAY
    Nov 19 at 17:38










  • I will see if I can get my hands on a PS-2 mouse.
    – Mihkel
    Nov 19 at 17:47













up vote
0
down vote

favorite









up vote
0
down vote

favorite











I am trying to reinstall Windows 10 onto my computer after resetting it since it was full of junk. I reset the computer via settings and am now trying to re-install it but my keyboard nor mouse will work or show up on the screen. The keyboard works completely fine in the BIOS but I can’t test the mouse since my BIOS doesn’t have mouse support. The moment the Windows logo appears my mouse and keyboard turn off. I have been running Windows 10 on this PC for years now and it worked perfectly.



Notes:



•My USB Wi-Fi Dongle works during the install



•My Gigabyte motherboard is limited to USB 2.0



Have Tried:



•Using different USB Ports, Front panel and on the back



•Using a different USB mouse



Also I here is my BIOS’s Integrated Perioherals screen since I have seen people messing around with it and gotten it to work:



Image



Here are my PC specs:



CPU: C2Q Q6600
GPU: GT 710
RAM: 4GB DDR2
MOBO: GIGABYTE GA-G31M-ES2C (REV 1.0)
HDD: WD Blue 320GB 7200RPM


EDIT:



I fixed the issue, instead of going we the re-installation ‘program’ windows gives you after you reset I used a USB drive with the windows install media on it. Seems to be working fine, I am at 31% on copying files.










share|improve this question









New contributor




Mihkel is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I am trying to reinstall Windows 10 onto my computer after resetting it since it was full of junk. I reset the computer via settings and am now trying to re-install it but my keyboard nor mouse will work or show up on the screen. The keyboard works completely fine in the BIOS but I can’t test the mouse since my BIOS doesn’t have mouse support. The moment the Windows logo appears my mouse and keyboard turn off. I have been running Windows 10 on this PC for years now and it worked perfectly.



Notes:



•My USB Wi-Fi Dongle works during the install



•My Gigabyte motherboard is limited to USB 2.0



Have Tried:



•Using different USB Ports, Front panel and on the back



•Using a different USB mouse



Also I here is my BIOS’s Integrated Perioherals screen since I have seen people messing around with it and gotten it to work:



Image



Here are my PC specs:



CPU: C2Q Q6600
GPU: GT 710
RAM: 4GB DDR2
MOBO: GIGABYTE GA-G31M-ES2C (REV 1.0)
HDD: WD Blue 320GB 7200RPM


EDIT:



I fixed the issue, instead of going we the re-installation ‘program’ windows gives you after you reset I used a USB drive with the windows install media on it. Seems to be working fine, I am at 31% on copying files.







windows-10 usb keyboard mouse windows-installation






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edited Nov 19 at 19:21









K7AAY

3,16621437




3,16621437






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asked Nov 19 at 16:27









Mihkel

164




164




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  • Updated, sorry for the mistake.
    – Mihkel
    Nov 19 at 17:26










  • There are no Windows 10 drivers available from the manufacturer as per gigabyte.com/Motherboard/GA-G31M-ES2L-rev-1x#support-dl-driver and changes in Windows 10 may prevent you from successfully reinstalling. I would suggest using a PS/2 keyboard and mouse to see if that allows you to get past the USB problem.
    – K7AAY
    Nov 19 at 17:38










  • I will see if I can get my hands on a PS-2 mouse.
    – Mihkel
    Nov 19 at 17:47


















  • Updated, sorry for the mistake.
    – Mihkel
    Nov 19 at 17:26










  • There are no Windows 10 drivers available from the manufacturer as per gigabyte.com/Motherboard/GA-G31M-ES2L-rev-1x#support-dl-driver and changes in Windows 10 may prevent you from successfully reinstalling. I would suggest using a PS/2 keyboard and mouse to see if that allows you to get past the USB problem.
    – K7AAY
    Nov 19 at 17:38










  • I will see if I can get my hands on a PS-2 mouse.
    – Mihkel
    Nov 19 at 17:47
















Updated, sorry for the mistake.
– Mihkel
Nov 19 at 17:26




Updated, sorry for the mistake.
– Mihkel
Nov 19 at 17:26












There are no Windows 10 drivers available from the manufacturer as per gigabyte.com/Motherboard/GA-G31M-ES2L-rev-1x#support-dl-driver and changes in Windows 10 may prevent you from successfully reinstalling. I would suggest using a PS/2 keyboard and mouse to see if that allows you to get past the USB problem.
– K7AAY
Nov 19 at 17:38




There are no Windows 10 drivers available from the manufacturer as per gigabyte.com/Motherboard/GA-G31M-ES2L-rev-1x#support-dl-driver and changes in Windows 10 may prevent you from successfully reinstalling. I would suggest using a PS/2 keyboard and mouse to see if that allows you to get past the USB problem.
– K7AAY
Nov 19 at 17:38












I will see if I can get my hands on a PS-2 mouse.
– Mihkel
Nov 19 at 17:47




I will see if I can get my hands on a PS-2 mouse.
– Mihkel
Nov 19 at 17:47










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I found the solution myself, I installed window from a USB drive after creating the installation media using the Media Creation Tool. I still do not know what the problem was, maybe windows wiped the drivers for the mouse and keyboard?



Here is the download link the to the Media Creation Tool. It requires a minimum of an 8GB USB Drive (I just used a 32GB Class 10 SD Card with a USB 2.0 Reader.






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    up vote
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    down vote













    I found the solution myself, I installed window from a USB drive after creating the installation media using the Media Creation Tool. I still do not know what the problem was, maybe windows wiped the drivers for the mouse and keyboard?



    Here is the download link the to the Media Creation Tool. It requires a minimum of an 8GB USB Drive (I just used a 32GB Class 10 SD Card with a USB 2.0 Reader.






    share|improve this answer








    New contributor




    Mihkel is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      up vote
      1
      down vote













      I found the solution myself, I installed window from a USB drive after creating the installation media using the Media Creation Tool. I still do not know what the problem was, maybe windows wiped the drivers for the mouse and keyboard?



      Here is the download link the to the Media Creation Tool. It requires a minimum of an 8GB USB Drive (I just used a 32GB Class 10 SD Card with a USB 2.0 Reader.






      share|improve this answer








      New contributor




      Mihkel is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.




















        up vote
        1
        down vote










        up vote
        1
        down vote









        I found the solution myself, I installed window from a USB drive after creating the installation media using the Media Creation Tool. I still do not know what the problem was, maybe windows wiped the drivers for the mouse and keyboard?



        Here is the download link the to the Media Creation Tool. It requires a minimum of an 8GB USB Drive (I just used a 32GB Class 10 SD Card with a USB 2.0 Reader.






        share|improve this answer








        New contributor




        Mihkel is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        I found the solution myself, I installed window from a USB drive after creating the installation media using the Media Creation Tool. I still do not know what the problem was, maybe windows wiped the drivers for the mouse and keyboard?



        Here is the download link the to the Media Creation Tool. It requires a minimum of an 8GB USB Drive (I just used a 32GB Class 10 SD Card with a USB 2.0 Reader.







        share|improve this answer








        New contributor




        Mihkel is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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        answered Nov 19 at 18:30









        Mihkel

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