How to remove Bluetooth cache?
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0
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I paired a Bose QC35 II headset to my laptop over Bluetooth. The device gives off two bluetooth signals:
"Bose" and
"LE-Bose"
The latter apparently refers to "Low-Energy" mode. The LE device never handles audio so it is useless to connect to if you want to listen to music.
So, I kept on connecting to "Bose" on my laptop and everything worked fine.
One day, I came in and the laptop only lists "LE-Bose". I no longer get "Bose" on the list of available devices. If I remove all bluetooth devices from the headset, and from Windows 10, then Windows automatically connects to the LE bluetooth device... indicating that "Remove device" doesn't actually remove the device state from Windows.
I took this same headset to a co-worker's laptop and he sees both devices. Connecting to the non-LE device yields audio.
So I know the headset is fine and Windows is at fault. I just don't know how to fix it. I tried uninstalling all bluetooth devices from Device Manager but it did not help.
Any ideas?
windows-10 audio bluetooth
asked Nov 30 at 18:02
Gili
1,05731326
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up vote
0
down vote
favorite
I paired a Bose QC35 II headset to my laptop over Bluetooth. The device gives off two bluetooth signals:
"Bose" and
"LE-Bose"
The latter apparently refers to "Low-Energy" mode. The LE device never handles audio so it is useless to connect to if you want to listen to music.
So, I kept on connecting to "Bose" on my laptop and everything worked fine.
One day, I came in and the laptop only lists "LE-Bose". I no longer get "Bose" on the list of available devices. If I remove all bluetooth devices from the headset, and from Windows 10, then Windows automatically connects to the LE bluetooth device... indicating that "Remove device" doesn't actually remove the device state from Windows.
I took this same headset to a co-worker's laptop and he sees both devices. Connecting to the non-LE device yields audio.
So I know the headset is fine and Windows is at fault. I just don't know how to fix it. I tried uninstalling all bluetooth devices from Device Manager but it did not help.
Any ideas?
windows-10 audio bluetooth
asked Nov 30 at 18:02
Gili
1,05731326
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I paired a Bose QC35 II headset to my laptop over Bluetooth. The device gives off two bluetooth signals:
"Bose" and
"LE-Bose"
The latter apparently refers to "Low-Energy" mode. The LE device never handles audio so it is useless to connect to if you want to listen to music.
So, I kept on connecting to "Bose" on my laptop and everything worked fine.
One day, I came in and the laptop only lists "LE-Bose". I no longer get "Bose" on the list of available devices. If I remove all bluetooth devices from the headset, and from Windows 10, then Windows automatically connects to the LE bluetooth device... indicating that "Remove device" doesn't actually remove the device state from Windows.
I took this same headset to a co-worker's laptop and he sees both devices. Connecting to the non-LE device yields audio.
So I know the headset is fine and Windows is at fault. I just don't know how to fix it. I tried uninstalling all bluetooth devices from Device Manager but it did not help.
Any ideas?
windows-10 audio bluetooth
asked Nov 30 at 18:02
Gili
1,05731326
I paired a Bose QC35 II headset to my laptop over Bluetooth. The device gives off two bluetooth signals:
"Bose" and
"LE-Bose"
The latter apparently refers to "Low-Energy" mode. The LE device never handles audio so it is useless to connect to if you want to listen to music.
So, I kept on connecting to "Bose" on my laptop and everything worked fine.
One day, I came in and the laptop only lists "LE-Bose". I no longer get "Bose" on the list of available devices. If I remove all bluetooth devices from the headset, and from Windows 10, then Windows automatically connects to the LE bluetooth device... indicating that "Remove device" doesn't actually remove the device state from Windows.
I took this same headset to a co-worker's laptop and he sees both devices. Connecting to the non-LE device yields audio.
So I know the headset is fine and Windows is at fault. I just don't know how to fix it. I tried uninstalling all bluetooth devices from Device Manager but it did not help.
Any ideas?
windows-10 audio bluetooth
windows-10 audio bluetooth
asked Nov 30 at 18:02
Gili
1,05731326
asked Nov 30 at 18:02
Gili
1,05731326
asked Nov 30 at 18:02
Gili
1,05731326
asked Nov 30 at 18:02
Gili
1,05731326
asked Nov 30 at 18:02
Gili
1,05731326
1,05731326
add a comment |
add a comment |
1 Answer
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0
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Sadly, I ended up reinstalling Windows (which fixed the problem). I couldn't find any other way to fix this.
answered Dec 1 at 0:05
Gili
1,05731326
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Sadly, I ended up reinstalling Windows (which fixed the problem). I couldn't find any other way to fix this.
answered Dec 1 at 0:05
Gili
1,05731326
add a comment |
up vote
0
down vote
Sadly, I ended up reinstalling Windows (which fixed the problem). I couldn't find any other way to fix this.
answered Dec 1 at 0:05
Gili
1,05731326
add a comment |
up vote
0
down vote
up vote
0
down vote
Sadly, I ended up reinstalling Windows (which fixed the problem). I couldn't find any other way to fix this.
answered Dec 1 at 0:05
Gili
1,05731326
Sadly, I ended up reinstalling Windows (which fixed the problem). I couldn't find any other way to fix this.
answered Dec 1 at 0:05
Gili
1,05731326
answered Dec 1 at 0:05
Gili
1,05731326
answered Dec 1 at 0:05
Gili
1,05731326
answered Dec 1 at 0:05
Gili
1,05731326
1,05731326
add a comment |
add a comment |
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